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Customer Reviews for GE White Laundry Center 3.8 cu. ft. Washer and 5.9 cu. ft. 240-Volt Vented Electric Dryer

Internet #303516041

Model #GUD27ESSMWW

Store SKU #1003012291

  • 5.9 cu. ft. capacity dryer and 3.8 cu. ft. capacity washer
  • Dual-action agitator thoroughly cleans garments
  • 11 wash cycles handle various fabrics and soils

Customer Reviews

  • 4.3
    out of 6,765 reviews
  • 85% recommend this product
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Showing 1-30 of 6,765 reviews
Has not worked properly since it was delivered.
It has not worked consistently since I got in October. It took two months to get a service tech in the house to "balance " the machine to get it working and now the "on" button does not always work for the washing machine. The dryer works fine. I have this machine at another location and it works fine. This one is a dud or it was damaged when installed. I now have to call GE to get them to come to the house for the 3rd time. Not a fun experience to deal with GE service center. Home Depot from which the machine was purchased takes no responsibility for it.
by Gregg
Response from GE AnswersJan 6, 2022
Hi there, We appreciate the review on your laundry center and deeply apologize things aren't off to a better start. We're sorry for the inconvenience of needing to have service a third time. It's our desire to provide the best possible appliances and support, so we're glad you're taking advantage of the warranty. Please let us know if there's anything else we can do to help. – Sharon@GEA GE_Appliances
  • Verified Purchase
Updated features
Had my new washer and dryer in use less than an hour after hook-up. So much quieter than the old ones and more efficient.
by HandyGranny
    • Recommended Product
    Great size, great functionality!
    Thus combined unit is the perfect answer for my small laundry area. The features and price are awesome, and I love it!
    by SharonConcord
      • Recommended Product
      Wonderful Unit
      Purchased this for a small space. Washer has really good capacity and north washer and dryer work great. Very happy with this choice.
      by Smg002
        • Recommended Product
        Spacious, yet compact.
        It works - nice and quietly - perfect for a 600 sw.ft. Mother-in-law apt.
        by Wmsola
          • Recommended Product
          PERFECT SIZE!
          We’ve always struggled to find a large enough laundry center to fit our laundry closet. This fits perfectly and has a much larger capacity. It is so easy to get the laundry done.
          by Tia N
            • Recommended Product
            Great Experience with this model!
            Moved into a rental and had to purchase a stackable w/d. This is a power horse of a machine. Super large washer and dryer capacities~
            by LoloBon
              • Recommended Product
              Love the no agitator washer!
              This is the first stackable GE washer/dryer that we've owned. We've had it for about one month now & so far we are loving it. I really like the no-agitator washer. So much more room to load clothes. Still getting used to all the settings but overall I'm loving it.
              by Zee88
                • Recommended Product
                Very quiet while running. Clothes clean very well
                My clothes come out clean and smell fresh. Machine is very quiet while working
                by Shady lady
                  • Recommended Product
                  Home Run with the Wife
                  Great purchase....timely delivery......compact but large capacity.
                  by PopPop1234
                    • Recommended Product
                    Rating provided by a verified purchaser...
                    Rating provided by a verified purchaser
                    by HomeDepotCustomer
                      Great design: simple, yet effective and big combo
                      This combo really surprised me with being able to handle decently large and/or heavy loads with easy controls. I can usually just throw the load in, shut the door, and simply press the start button. I added the Wi-Fi feature (two separate units must be purchased), and I am very happy with the convenient notifications and control on my phone. I paid the extra fee to have them set it up - they were quick, level it, and get it running perfectly in just minutes. The convenience was priceless. No hassle to use, and I have had easy laundry days that saved me lots of space compared to having my old side by side separate units. Oh, and when it has even got uneven with heavy loads, it senses it and resets amazingly effectively. I can admit that I have never had something so fancy, but, you get what you pay for. I feel like I made the perfect choice with this.
                      by SurprisedNHappy
                        • Recommended Product
                        Awesome machine!
                        Let’s start with installation, so easy and so nicely laid out within the instructions. Washing and drying are great.
                        by BartyCO
                          • Recommended Product
                          Great features!
                          Super quick wash & dry cycles…couldn’t be more pleased!
                          by Tpnoodles
                            Great machines!
                            I just started using my new washer dryer combo and I love it! Easy features and looks appealing to the eye. Very satisfied!
                            by Gramma Lynn
                              • Recommended Product
                              Awesome product
                              Small footprint yet very large wash tub and dryer.
                              by 56221
                                • Recommended Product
                                GE Washer Dryer
                                We had an older model of this same unit and loved it. This is a great machine and just the right size for our new home. It is just 2 of us and this is perfect.
                                by Small Interior Laundry
                                  Bought it for my second home. Didn’t need to use...
                                  Bought it for my second home. Didn’t need to use for the first time until about a month after the unit arriving. Did not work (not sure if not connected properly or defected unit). Called Home Depot, they sent me to manufacturer. Now waiting to get a resolution. Very disappointed.
                                  by Talysh
                                  Response from GE AnswersDec 29, 2021
                                  Hi there, We appreciate the review on your laundry center and apologize things aren't off to a better start. It's our desire to provide the best possible appliances and support, so we're glad you have taken advantage of the warranty by calling GE Service at 1-800-432-2737. We're confident our technician will take good care of you and get this fixed. Please let us know if you have any more questions. – Sharon@GEA GE_Appliances
                                    Large Capacity
                                    Just had it installed and am impressed by how much ot holds!
                                    by Cstiv
                                      • Recommended Product
                                      Had a lot of issues getting it started. Paid for...
                                      Had a lot of issues getting it started. Paid for the set up & tried using it the first time & they left a shipping rod in it. Then I couldn’t ever get it to spin but finally figured out the lid wasn’t closing right, so we bent it some for it to work.
                                      by Kissiah
                                        This is my second GE washer dryer
                                        This one is quiet during the rinse cycle. It certainly does a great job washing clothes.
                                        by ferret fan
                                          • Recommended Product
                                          would not buy it again
                                          Noisy. Hard to reach into washer. Insane features like drains if you fill with water and don't promptly add clothes. My temperature controls have never worked--only very hot or ice-cold (still under warranty and hopefully fixable). No extra rinse, which I was led to believe it had. I wouldn't buy it again.
                                          by nexttimeawhirlpool
                                          Response from GE AppliancesJan 6, 2022
                                          Hi there, We're awfully sorry to hear about the temperature controls of your washer and understand how aggravating that is. We would encourage you to take full advantage of your warranty and schedule a service appointment. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm We hope this helps. Mike@GEA
                                            It's not hard to use.
                                            My only complaint is that it is noisey. I dont know anything else to say.
                                            by Beaver72
                                              • Recommended Product
                                              Very quiet
                                              So far I love this appliance. The first day I put it through 6 loads of laundry. It was steady, never wobbled or got off balance, very quiet. Fits perfectly into my small apartment sized closet space. I think my new appliance & I are going to get along very well.
                                              by MSrehn
                                                • Recommended Product
                                                Perfect for my space.
                                                The stacked washer and dryer are perfect in my space. The tubs are not small at all. I enjoy doing laundry now!
                                                by Gettintiredofthis
                                                  • Recommended Product
                                                  Has NEVER worked
                                                  I am beyond disappointed in this product and in the Home Depot. I purchased this brand new and paid for installation through the Home Depot. The item has never worked. Have had two service calls and am waiting for proper resolution. DO NOT BUY.
                                                  by JennieD
                                                    So helpful in small space!
                                                    Have to be careful opening the lid of the washer. It can snap at you fingers until you respect the space available. The washer and dryer have great amount of space. Could almost forget they are stacked. Washer cleans the clothes well wrings them well too.
                                                    by Excited shopper
                                                      • Recommended Product
                                                      Nice and quiet.
                                                      Big capacity for a stackable unit ! Nice and quiet.
                                                      by Less1jam
                                                        • Recommended Product
                                                        Lots of Room!
                                                        Lots of room in both the washer and dryer. Appearance.
                                                        by NM MeMe
                                                          • Recommended Product
                                                          Nice size for stacking
                                                          Wish GE would give more control over water level to the user. good options for fabric colors, etc.
                                                          by LLHM
                                                            • Recommended Product
                                                            Showing 1-30 of 6,765 reviews