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Customer Reviews for GROHE Seabury 8 in. Widespread 2-Handle 1.2 GPM Bathroom Faucet in Oil Rubbed Bronze

Internet #206726730

Model #20800ZBA

  • 8" widespread installation with 4.8" spout reach and 3.29" height
  • Drain and valve included with faucet purchase
  • Faucet features Oil Rubbed Bronze finish

Customer Reviews

  • 4
    out of 4 reviews
  • 67% recommend this product
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Showing 1-4 of 4 reviews
Beautiful Faucet
I love it, so decorative, looks very nice on sink.
by
  • Verified Purchase
  • Recommended
These look great in the chrome finish, and the quality...
These look great in the chrome finish, and the quality is good--no burs on the metal. When installed, the handles turn smoothly. I’m very pleased.
by
Seabury faucet
Hard to find traditional styling with the cross handles. Needed to replace 2 older bathroom lav faucets. Some of the plastic parts could be improved upon, and I'm not crazy about how the handles simply push down into place. Also, the faucet index buttons (the "Hot" and "Cold" labels) are also just cheap plastic. I'd be willing to pay more for higher quality metal and porcelain buttons. Nevertheless, still give 5 stars--very happy it was available.
by
  • Verified Purchase
  • Recommended
bought this faucet 4 years ago the faucet has many problems it needs constant repair 6 times for ...
bought this faucet 4 years ago the faucet has many problems it needs constant repair 6 times for defective internal parts there customer service says it has a lifetime warrantee but they don't honor it had the guts sent to me they send the wrong parts when you tell them what parts need repair they argue with you and say there not covered even when your plumber tells you what needs to be replaced i am throwing this garbage faucet in the trash not only are they extremely expensive and you have to buy the handles separate I would never recommend it.
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Response from Grohe Customer CareJun 28, 2018
Thank you for your Grohe faucet purchase. I am sorry to hear you have had issues with your faucet. We do offer a limited lifetime Warranty against manufactures defects. I am sorry to hear you had trouble with the customer car team when you called in. I will pass your comments along to the customer care manager. We try to get the correct parts to fix your problem the first time but sometimes human error intervenes. The agents on the phone will trouble shoot the problem with you to make sure the plumber is giving you correct info. You can follow our warranty link and fill out the form for replacement parts https://www.grohe.us/en_us/our-service/warranty/ . Please feel free to contact us in the future if you have any other inquiries.
We can be contacted at us-customerservice@grohe.com Grohe-AmericanStandard
    2 found this review helpful
    Showing 1-4 of 4 reviews