#1 Home Improvement Retailer

Customer Reviews for Galanz 10 cu. ft. Retro Frost Free Top Freezer Refrigerator in Black, ENERGY STAR

Internet #308105338

Model #GLR10TBKEFR

Store SKU #1004919100

  • Stylish retro design complements any kitchen, bar or rec room
  • Keep produce fresh with clear fruit and vegetable crisper
  • Refrigerator with spacious freezer section

Customer Reviews

  • 4.1
    out of 1,404 reviews
  • 55% recommend this product
Filter by:
Showing 1-30 of 1,404 reviews
by
  • Verified Purchase
by
  • Verified Purchase
This item will last until the warranty is up
This item will not last, ours as well as the hundreds of complaints on Google and redit show this to be true. Call the Glantz customer service is a waste of time, they do not have a tech team or a valued customer support team. Hone depot is the same, buyer beware.
by
Response from Galanz Care TeamAug 27, 2024
We're sorry to hear that you're experiencing issues with your product. We understand how frustrating it can be when a product doesn't work as intended. We would like to help you resolve this issue as soon as possible. Please contact our Customer Care team and we will work with you to find a solution. Thank you for bringing this to our attention, and we apologize for any inconvenience this may have caused.
    by
    • Verified Purchase
    Ordered one came damaged second replacement worse damage than the first.Looks nice very poor packaging DID NOT GET ANOTHER ONE !
    by
    Response from Galanz Care TeamAug 27, 2024
    We're sorry to hear that you're experiencing issues with your product. We understand how frustrating it can be when a product doesn't work as intended. We would like to help you resolve this issue as soon as possible. Please contact our Customer Care team and we will work with you to find a solution. Thank you for bringing this to our attention, and we apologize for any inconvenience this may have caused.
    • Verified Purchase
    by
    • Verified Purchase
    by
    • Verified Purchase
    Just the right size for a small space. Door has room for small and gallon size containers. Quiet. Nice red color really pops! It was delivered on time and quick.
    by
    • Verified Purchase
    Good for a short time
    This refrigerator was ok for 2 years then had issues till it finally died so if you are looking to buy a new one within 3 years it the one for you.
    by
    Response from Galanz Care TeamAug 27, 2024
    We're sorry to hear that you're experiencing issues with your product. We understand how frustrating it can be when a product doesn't work as intended. We would like to help you resolve this issue as soon as possible. Please contact our Customer Care team and we will work with you to find a solution. Thank you for bringing this to our attention, and we apologize for any inconvenience this may have caused.
      by
      • Verified Purchase
      Bought broken
      We purchased this brand new from the store. Went to plug it didn’t work. It was brand new made a horrible grinding sound and never cooled anything. I had to go through their customer service to get a refund because Home Depot doesn’t issue them which is fine but, their customer service took forever to give us a refund check we had to wait over a month and still had to call them to track it down. We had to pay to get rid of their product and we didn’t get refund our taxes and delivery charge.
      by
      Response from Galanz Care TeamAug 27, 2024
      We're sorry to hear that you're experiencing issues with your product. We understand how frustrating it can be when a product doesn't work as intended. We would like to help you resolve this issue as soon as possible. Please contact our Customer Care team and we will work with you to find a solution. Thank you for bringing this to our attention, and we apologize for any inconvenience this may have caused.
        Terrible product and terrible customer service
        We purchased this fridge and plugged it in over night. It did not cool down at all. The noise from the fridge saw terrible. We contacted customer support and the issued a refund, didn't have someone come out to fix it just issued a refund. I was okay with this process until they told me i was responsible for disposal. I received my refund 40 days later and it only covered the product price not tax. I lost $30 in tax on the product and had to dispose of the fridge myself. what a scam.
        by
        Response from Galanz Care TeamAug 27, 2024
        We're sorry to hear that you're experiencing issues with your product. We understand how frustrating it can be when a product doesn't work as intended. We would like to help you resolve this issue as soon as possible. Please contact our Customer Care team and we will work with you to find a solution. Thank you for bringing this to our attention, and we apologize for any inconvenience this may have caused.
          • Recommended
          Love the looks and size of the refrigerator. Freezer is a great size.
          by
          • Verified Purchase
          by
          • Verified Purchase
          Terrible, refrigerator would only cool to 65 degrees. Not sure who Home Depot is hiring to deliver these days. A guy showed up in an old Volvo station wagon and slid it out of the back, it was laying on its side as well. Anyway returned item. Return process was good and professional.
          by
          Response from Galanz Care TeamAug 27, 2024
          We're sorry to hear that you're experiencing issues with your product. We understand how frustrating it can be when a product doesn't work as intended. We would like to help you resolve this issue as soon as possible. Please contact our Customer Care team and we will work with you to find a solution. Thank you for bringing this to our attention, and we apologize for any inconvenience this may have caused.
          • Verified Purchase
          My hubby dropped it out of the back of the truck and it went bouncing down the road but it still works great!!
          by
          • Verified Purchase
          Perfect for the man cave and works great. Just what I was needing.
          by
          • Verified Purchase
          Fire Hazard / Do not buy this machine.
          Purchase 1 ½ year ago. It has never worked well. Now there are issues & it’s leaving puddles throughout the day. Got smart thermometer to find out the temp in the machine shoots up 50+ degrees inside several times a day. Researched & I found that several of these products have caught on fire due to such issues. Unplugged it due to concern that it would set on fire while we were sleeping. Costs more to get it repaired than the fridge costs or is worth. A waste of money, time, stress.
          by
          Response from Galanz Care TeamJul 8, 2024
          We apologize that this product did not meet your expectations. We understand that everyone's needs are unique, and we offer a wide variety of appliances that may better suit your needs in the future. Please do not hesitate to explore our selection and find something else that you love.
            It's cute, does really well keeping cold and solicits many comments. It'll look really good in the garage with the 71 Chevy. There is some water condensation that we need to look into but the fridge is in an outdoor location, so not sure if it's the humidity and temperatures or the mechanics.
            by
            • Verified Purchase
            Ehh
            Fine? There is not much to say about this product. The finish is disappointing and does not last very long.
            by
              • Recommended
              Don't buy from Galanz!
              Bought this for Christmas for my husband. It never cooled properly. Freezer worked fine; the refrigerator never got cold. Sent emails to Galanz, no response. Called & explained the problem. I was told it was too expensive to fix so they will have to send a refund. Meanwhile, I have a refrigerator that I have to now dispose of because they don't do that, and I'm waiting more than a month for refund that still hasn't come. So disappointed in this company. Never again. Bad reviews all over internet
              by
              Response from Galanz Care TeamJul 8, 2024
              • We are sincerely sorry for the problems you have had receiving your refund. If you issue is not resolved please contact our customer service team at 1-800-562-0738 for a resolution
                by
                • Verified Purchase
                by
                • Verified Purchase
                The refrigerator arrived exactly as described, with only handles to the doors that needed to be assembled. The doorhandles came with the tool, as well as the screws in order to put them on, and that went very smoothly. The compartments in the refrigerator and in the freezer are good sized, and the composition of the particular shelving suits our needs perfectly! It is doing a great job with both freezing and cooling, and we couldn’t be happier. In addition, everyone who has seen it has remarked that they love it, too, which has never happened with a refrigerator at our house before! It is definitely a statement piece in addition to being functional.
                by
                • Verified Purchase
                Compressor/cooler broke after 18 momths
                Loved the look of this fridge but our compressor/cooling unit broke after 18 months. Warranty is only 1 year. We tried to replace 3 different parts and still cannot get it to work.
                by
                Response from Galanz Care TeamJun 21, 2024
                We apologize that you are not satisfied with the materials used in this product. We take pride in our product quality, and we are disappointed to hear that we did not meet your expectations. We appreciate your feedback and will take it into consideration as we continue to improve our products. If you have any further concerns, please do not hesitate to reach out to us.
                  So far, it's great. We love it and love the price. We would not have bought it at it's regular price, only the sale price. I don't think it's worth it.
                  by
                  • Verified Purchase
                  by
                  • Verified Purchase
                  Meh, buyer beware
                  So I've had this fridge for several years and it quit on me today. If you do buy this, get the extended warranty and catch it on sale. I would not purchase this brand again!
                  by
                  Response from Galanz Care TeamJun 21, 2024
                  We're sorry to hear that you're experiencing issues with your product. We understand how frustrating it can be when a product doesn't work as intended. We would like to help you resolve this issue as soon as possible. Please contact our Customer Care team and we will work with you to find a solution. Thank you for bringing this to our attention, and we apologize for any inconvenience this may have caused.
                    quit working after four months
                    by
                    Response from Galanz Care TeamMay 28, 2024
                    We apologize that you are not satisfied with the materials used in this product. We take pride in our product quality, and we are disappointed to hear that we did not meet your expectations. We appreciate your feedback and will take it into consideration as we continue to improve our products. If you have any further concerns, please do not hesitate to reach out to us.
                    • Verified Purchase
                    Quit working after 2 months.
                    by
                    Response from Galanz Care TeamMay 20, 2024
                    We apologize that you are not satisfied with the materials used in this product. We take pride in our product quality, and we are disappointed to hear that we did not meet your expectations. We appreciate your feedback and will take it into consideration as we continue to improve our products. If you have any further concerns, please do not hesitate to reach out to us.
                    • Verified Purchase
                    Showing 1-30 of 1,404 reviews

                    Frequently Bought Together

                    +
                    +
                    Price:
                    $514.99

                    Compare Similar Items

                    current item

                    Refrigerator Width (in.)

                    23.74 in

                    29.75 in

                    29.75 in

                    32.75 in

                    Depth (Excluding Handles) (in.)

                    24.75 in

                    31.38 in

                    31.38 in

                    32.5 in

                    Height to Top of Refrigerator Case (in.)

                    61.81 in

                    65.38 in

                    65.38 in

                    65.5 in

                    Ice Maker Features

                    No Ice Maker

                    No Ice Maker

                    No Ice Maker

                    No Ice Maker

                    Total Capacity (cu. ft.)

                    10 cu ft

                    18.2 cu ft

                    18.2 cu ft

                    21.3 cu ft