I was excited to purchase this for our "rustic" vacation home/short term rental cabin. The retro look was perfect for the setting! Plugged it in on Thursday night, set the temp between 4-5 like other reviews recommended. By Saturday night it had frost/ice build up on the back of the inside. It wasn't keeping things cool, so I turned it up to 6 on Sunday and the ice cream was overly hard. I guess it will do and I will just have to defrost it every time we go there. Disappointed! I am also concerned about the plastic door handles breaking.
We would like to apologize for your negative experience with our company. To be assisted with your unit please contact our call center at 1-800-562-0738 or by email at customerservice@galanzamericas.com