super good service---very nice lady to give order to & very very good to get order right!!
by
Verified Purchase
Nov 11, 2023
Failed after two years
As part of a 24kW Generac generator project, we installed three of these units (Generac 7000 50 Amp Smart Management Module) to manage loads. Noticed that the oven was not working one morning, and we traced the problem back to this load shed module. The module serving our upstairs AC went out. The tech removed the Generac devices and installed PSP modules that are working perfectly. Our neighbor had the same problem.
Unreliable and poorly designed.
by
Oct 4, 2023
by
Verified Purchase
Aug 23, 2023
by
Verified Purchase
Aug 6, 2023
It is fail righ away when I installed
by
Response from GeneracOct 13, 2023
Hi, Kevin. Thank you for your review. Please consider sharing additional feedback with us at https://bit.ly/45oLLJL
Verified Purchase
Feb 7, 2023
Expensive for a disposable product
2 out of 3 of these in my install are dead by now. Considering it took about 2.5 months between the demise of the first, and the departure of the second, I'm sure within the next few months the third will follow.
Junk product, and Generac warranty on the generator itself doesn't cover it.
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Response from GeneracFeb 7, 2023
Thank you for the review, we appreciate your feedback. We recommend contacting our customer support team at 888-436-3722 as they will be better able to assist you.
1 found this review helpful
Jan 18, 2023
I would not recommend them ,they are having problems with their product
This was a problem, it would not let my furnace work right
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Response from GeneracJan 18, 2023
Thank you for the review, we appreciate your feedback. We recommend contacting our customer support team at 888-436-3722 as they will be better able to assist you.
Verified Purchase
1 found this review helpful
Jan 5, 2022
How long does the module last
I have had my generac whole house generator system in place a little over 2 years. After about a year one of my modules burnt out. Just today about 16 months later 2nd one burnt out. Electrician says they only last about 1 year. ????
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Response from GeneracJan 5, 2022
Thank you for the review, we appreciate your feedback. We recommend contacting our customer support team at 888-436-3722 as they will be better able to assist you.
1 found this review helpful
Jun 3, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Response from GeneracJun 3, 2021
Thank you for taking time out of your day to provide us with your valuable feedback. If you run into any questions, please give us a call at 888-436-3722!
Verified Purchase
Jun 2, 2021
by
Verified Purchase
Apr 10, 2021
Installing these are a piece of cake. Saves me about $150 in service fees
Installing these are a piece of cake. Saves me about $150 in service fees
by
Response from GeneracApr 12, 2021
Thank you for taking time out of your day to provide us with your valuable feedback. If you run into any questions, please give us a call at 888-436-3722!
Verified Purchase
Recommended
Feb 17, 2021
shipped in a timly fashon...
shipped in a timly fashon
by
Response from GeneracFeb 18, 2021
Thank you for taking time out of your day to provide us with your valuable feedback. If you run into any questions, please give us a call at 888-436-3722!
Verified Purchase
Dec 25, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Response from GeneracDec 28, 2020
Thank you for taking time out of your day to provide us with your valuable feedback. If you run into any questions, please give us a call at 888-436-3722!