I thought it might be a bit more definitive in terms of moisture detection, but it is adequate.
by
Verified Purchase
May 19, 2022
Accurate and easy to use moisture checker
Extremely accurate and easy to use tool
by
Verified Purchase
Recommended
May 12, 2022
by
Verified Purchase
May 4, 2022
This is a good moisture meter for the money. It's...
This is a good moisture meter for the money. It's a little fragile. Don't drop it.
by
Verified Purchase
Apr 30, 2022
Poor quality - and misleading picture
I chose this product due to the dual moisture sensing options (non-contact and pin modes). The photo shows the unit displaying a moisture percentage with the lid closed (non contact mode). However, it reality, the non-contact mode only shows the colored led wet-dry lights. In order to get a moisture percentage, you have to flip the lid and insert the pins into the material (wall, wood, etc). I wouldn't complain about the misleading advertising if it actually worked. I found that the contact mode doesn't work about half the time. Sometimes, I can open and reclose the lid to get it working (presumably there's a sensor for mode change), but it simply doesn't work reliably enough to rely on.
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Response from General ToolsMay 3, 2022
We are very sorry that you are not completely satisfied with your purchase. We appreciate the time you took to write this review and your feedback will be used to improve our products in the future. Please call 800-697-8665 Ext 1600 or email us at info@generaltools.com. We will be more than happy to resolve this issue for you.
3 found this review helpful
Apr 27, 2022
Easy to use and accurate....
Easy to use and accurate.
by
Verified Purchase
Apr 20, 2022
by
Verified Purchase
Apr 20, 2022
by
Verified Purchase
Apr 5, 2022
It hasn't turned on yet. Tried two different batteries. Plan...
It hasn't turned on yet. Tried two different batteries. Plan on returning it.
by
Response from General ToolsApr 5, 2022
We are very sorry that you are not completely satisfied with your purchase. We appreciate the time you took to write this review. We would like to assist you with your issue. Please call 800-697-8665 Ext 1603 or email us at techsupport@generaltools.com. We will be more than happy to resolve this issue for you.
Verified Purchase
Apr 2, 2022
by
Verified Purchase
Apr 1, 2022
by
Verified Purchase
Mar 22, 2022
Pinless part is terrible, not even close to what the...
Pinless part is terrible, not even close to what the pins read. Not good!
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Response from General ToolsMar 23, 2022
We are very sorry that you are not completely satisfied with your purchase. We appreciate the time you took to write this review. We would like to assist you with your issue. Please call 800-697-8665 Ext 1603 or email us at techsupport@generaltools.com. We will be more than happy to resolve this issue for you.
Verified Purchase
Mar 22, 2022
Not very robust tool. Poor design.
First time I used it, it broke at the hinge to the pins.
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Response from General ToolsMar 23, 2022
We are very sorry that you are not completely satisfied with your purchase. We appreciate the time you took to write this review. We would like to assist you with your issue. Please call 800-697-8665 Ext 1603 or email us at techsupport@generaltools.com. We will be more than happy to resolve this issue for you.
Verified Purchase
Mar 15, 2022
Durable and easy use. The pins are replaceable which is...
Durable and easy use. The pins are replaceable which is definitely a good thing given I already bent the 1st set. It's accurate enough for the price (2%).
by
Verified Purchase
Mar 15, 2022
No quantified output, just bars. Not very helpful...
No quantified output, just bars. Not very helpful
by
Response from General ToolsMar 21, 2022
We are very sorry that you are not completely satisfied with your purchase. We appreciate the time you took to write this review and your feedback will be used to improve our products in the future. Please call 800-697-8665 Ext 1600 or email us at info@generaltools.com. We will be more than happy to resolve this issue for you.
Verified Purchase
Mar 9, 2022
by
Verified Purchase
Mar 1, 2022
Pinless option is useless, says even dry stuff is wet...
Pinless option is useless, says even dry stuff is wet
by
Verified Purchase
Mar 1, 2022
The readings change within seconds of retesting an area. I...
The readings change within seconds of retesting an area. I repeatedly had different numbers in the same location merely seconds after my initial test. I will be returning this the next time I go to Home Depot.
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Response from General ToolsMar 11, 2022
We are very sorry that you are not completely satisfied with your purchase. We appreciate the time you took to write this review. We would like to assist you with your issue. Please call 800-697-8665 Ext 1603 or email us at techsupport@generaltools.com. We will be more than happy to resolve this issue for you.
Verified Purchase
1 found this review helpful
Feb 23, 2022
I purchased this tool prior to a home visit for...
I purchased this tool prior to a home visit for potential purchase. The home had prior water damage. I found it very useful to inspect components of the home
by
Verified Purchase
Feb 22, 2022
Seems to work as intended thus far. Used mainly for...
Seems to work as intended thus far. Used mainly for checking the moisture content in split firewood. Easy to use. Unsure as to how completely accurate as nothing to calibrate it to as of yet.
by
Verified Purchase
Feb 15, 2022
Cheapy made and not accurate, returned it!...
Cheapy made and not accurate, returned it!
by
Response from General ToolsFeb 16, 2022
We are very sorry that you are not completely satisfied with your purchase. We appreciate the time you took to write this review and your feedback will be used to improve our products in the future. Please call 800-697-8665 Ext 1600 or email us at info@generaltools.com. We will be more than happy to resolve this issue for you.
Verified Purchase
Feb 9, 2022
Helpful tool for fair price. Provides peace of mind....
Helpful tool for fair price. Provides peace of mind.
by
Feb 9, 2022
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Feb 8, 2022
by
Verified Purchase
Feb 8, 2022
by
Verified Purchase
Feb 1, 2022
Very sensitive can’t go wrong...
Very sensitive can’t go wrong
by
Jan 28, 2022
Excellent Product
Bought this after developing a roof leak last summer. First attempt at roof repair was unsuccessful and “pinless mode” confirmed wet drywall after the next rainfall. Second roof repair seemed like a good one and I was able to track the drywall drying out over the next couple of weeks using the pins, and it stayed dry after a big storm. Saved me a nasty drywall repair on a vaulted ceiling. Now I’m tracking a small plumbing repair in my bathroom hidden behind a baseboard. Easy to use product.
by
Recommended
Jan 26, 2022
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Jan 20, 2022
Works well and easy to use
Had some water come into our basement during a recent rainstorm and some drywall and vinyl plank flooring got wet.
Just put the battery in, turn it on (defaults to drywall) and touch to the surface you want to test. Can use prongs for percentage.