I highly recommend this garage door opener. The price is less than other models and it has plenty of power for a double metal garage door. It comes with everything you need in one box unless you need the extension bar. I did not need it. It is very quiet and love the app and lockout option. I went with genie because that is what I have always had in the past and I am not disappointed.
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Recommended
Dec 7, 2022
The programming is terrible. Will not stay program Ed...
The programming is terrible. Will not stay program Ed
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Response from Genie Product ExpertDec 9, 2022
Hi, please contact Genie Customer Support at 1-800-354-3643 for assistance.
Verified Purchase
1 found this review helpful
Dec 7, 2022
by
Verified Purchase
Nov 29, 2022
by
Verified Purchase
Nov 29, 2022
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Verified Purchase
Nov 29, 2022
Good Garage Opener
It was relatively easy to install. It's quiet and works as expected.
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Verified Purchase
Recommended
Nov 26, 2022
Quiet, yes, but loaded with flaws
1. This opener (once you get it running) is indeed quiet. That's one redeeming quality.
2. Packaging is decent. Redeeming quality #2.
3. Instructions are vague, and contradictory to what's been posted online by the Genie company (especially re: wiring).
4. Track is multi-piece, with ZERO bolts holding it together.
5. Wiring provided is cheap. Had to replace all sensor wiring with something else because of circuit faults out of the box!
6. I regret this purchase.
by
Nov 16, 2022
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Verified Purchase
Nov 10, 2022
Upgraded from previous model - this version is much better...
Upgraded from previous model - this version is much better - good connectivity, use of the WiFi function is a big improvement - no more guessing whether or not I closed the garage door! Had the unit installed by a HD professional - excellent service and fast!!
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Verified Purchase
Nov 7, 2022
Broke in 48 hours and Genie support is awful
Programming buttons didnt touch the board so we had to take the cover off to program it. No support after 5 so we just made it work Got it installed only to have a part fall off the circuit board and disable the whole unit 2 days later. 3 calls to support with 2 hour hold times. Finally got someone "blue board certified level 3" to replace the unit . Installed it to discover the wrong unit was sent and would not program the up and down limits nor any opener. Called Genie today and i am looking at 1 to 3 days for a call back from someone who can replace the wrong unit. I expected more and got less. Sadly, the reviews were what drew me to this. I have had to pay someone to do this install 2 times now ans facing a 3rd
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Recommended
3 found this review helpful
Oct 26, 2022
Good purchase
Easy install, quite, like the app and its options. The light lens was defetive, calles genie and the sent a new one within a week. I happy with the choice.
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Verified Purchase
Recommended
Oct 26, 2022
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Verified Purchase
Oct 22, 2022
Very quiet and capable
I had a Genie screw drive opener that had seen its better days, and I wanted a unit that was (1) quieter and (2) had the internal connectivity (versus the connected door accessory that I had on the other opener) to replace it. This is absolutely it. So quiet that I can't hear the door opening from my study directly adjacent to the garage.
Installation for the unit was pretty straightforward, so not a lot to say there. The opener came to life when I plugged it in, and I went through the calibration procedure per the instructions. Very simple. After calibration, the battery is installed, which provides the ability to open and/or close the door with the power out. My first opener with a battery, and honestly it's one of those nice features that I hope I never need. Next was getting the opener onto my existing Aladdin Connect app account, which was also easy to do. That's it.
If you're looking for a quiet, and I mean QUIET, opener, you won't go wrong with this model. The features work great, and I suspect this is the last garage door opener I'll need for quite some time.
by
Verified Purchase
Recommended
Oct 13, 2022
Too slow to raise door...
Too slow to raise door
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Verified Purchase
Sep 13, 2022
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Sep 13, 2022
The pin pad does not work! Casing the hold the...
The pin pad does not work! Casing the hold the batteries is too loose
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Response from Genie Product ExpertSep 15, 2022
Hi, please contact Genie Customer Support at 1-800-354-3643 for assistance.
Verified Purchase
Aug 24, 2022
Easy install and quiet...
Easy install and quiet
by
Verified Purchase
Aug 24, 2022
Was easy to install. Very quite and smooth...
Was easy to install. Very quite and smooth operating. Battery backup I used once and it was slow but that’s to be expected lifting a 16’ door. So far so good.
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Verified Purchase
Aug 6, 2022
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Jul 12, 2022
Very impressed with this opener. Very quiet and smooth....
Very impressed with this opener. Very quiet and smooth.
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Verified Purchase
Jul 12, 2022
This is a really great garage door opener! The app...
This is a really great garage door opener! The app is super easy to use and I always know and can get access to my garage with or without my remote. In addition, the light it has is so great to see in my garage without having any additional lighting. It also is very smooth and quiet. I highly recommend this garage door opener!
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Verified Purchase
Jun 30, 2022
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Verified Purchase
Jun 20, 2022
stopped working
Genie Signature series silentmax Led connect quiet belt stopped working in less than a year. Unfortunately eventhough I paid thru homedepot to have it installed, I had to work thru this issue directly with Genie. They want me to uninstall and ship it back after several trouble shoot calls.
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Recommended
2 found this review helpful
Jun 15, 2022
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Verified Purchase
Jun 1, 2022
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Verified Purchase
May 25, 2022
This opener is great and i like all the features...
This opener is great and i like all the features it has. The only issue i have is that the signal range is not as far as my old genie model and some times the door does not open on the first press. I have only had the opener for less than a month. Still observing how it functions.