Nothing was cracked during shipping came via fedex. The finish is very nice and the flushing mechanism is very good. The extra lip ok the base i love.
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Response from Globe Union Customer CareNov 28, 2023
Hello .Thank you for your review. If you have any additional questions, please feel free to contact us by calling at 1-888-328-2383. .Our business hours are 8:00 AM - 8:00 PM Monday through Friday and 9:00 AM - 6:00 PM Saturday EST. It is our pleasure to be able to provide you with support and assistance for your product purchase
Recommended
1 found this review helpful
Nov 1, 2023
ha
Came in 1009 pieces twice already waiting for third one now
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Response from Globe Union Customer CareNov 3, 2023
Valued Customer, Thank you for your review, If you ever come across any questions about this unit please don't hesitate on contacting our support team at 1-855-434-5224
Recommended
1 found this review helpful
Jul 19, 2023
Very nice. I used the app BILT which made installation very easy.
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Response from NCCGBSep 28, 2023
Hello Darlene, Thank you for taking time out of your day to provide feedback. We are happy you are pleased with your toilet & use of the BILT app. Should you have further comment or need future assistance, please call Customer Service @ 1-855-434-5224 where one of the Representatives can assist you.
Verified Purchase
1 found this review helpful
Jan 29, 2023
Base is not flat
The base of this toilet was not flat. The front and back of the base were lower than the middle and would cause the base to rock. Also, extremely tight with flange installed above the tile, squeezed all of the wax out of a standard wax ring.
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Response from NCCGBJan 30, 2023
Hello Valued Customer, Thank you for taking time out of your day to provide feedback. Should you have further comments or need future assistance, please call Glacier Bay @ 1-855-434-5224 where one of our Customer Service Reps can assist you.
3 found this review helpful
Dec 29, 2022
Nice!
Love these toilets! I purchased three of them and my plumber installed them in no time. The only thing was that he had to provide a spacer but other than that I have no complaints.
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Response from NCCGBFeb 27, 2023
Hello Monica, Thank you for taking time out of your day to provide feedback. We are happy you are pleased with your toilet. Should you have further comment or need future assistance, please call Customer Service @ 1-855-434-5224 where one of the Representatives can assist you.
Verified Purchase
Recommended
3 found this review helpful
Jul 9, 2022
Tank products will need replacement yearly
Had this for four years now. Had to replace seal from tank leaking, the buttons grow green lime scale, the springs to push breaks yearly. Looks great for the price but will need part replacements.
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Response from NCCGBJul 11, 2022
Hello Valued Customer, Thank you for taking time out of your day to provide feedback. Should you have further comment or need future assistance, please call Glacier Bay @ 1-855-434-5224 where one of our Customer Service Reps can assist you.
5 found this review helpful
Jan 7, 2022
The mold for the bottom bowl was not level. The...
The mold for the bottom bowl was not level. The lip that sits on the floor was 1/8 tall. My flange was 1/4" off the floor. Rock and roll. Took it back for refund. Shame I liked the look. Bought another brand. Pain.
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Response from NCCGBJan 10, 2022
Hello Valued Customer, We appreciate your feedback and apologize for the inconvenience you are experiencing with your toilet. Should you have further comment or need future assistance, please call Glacier Bay @ 1-855-434-5224 where one of our Customer Service Reps can assist you.
4 found this review helpful
Mar 18, 2021
I like this toilet. We had one from last three...
I like this toilet. We had one from last three years and ordered another one for our master bath. Good thing it has dual flush so you save water. It looks fancy too. I am happy with my purchase.
by
Verified Purchase
2 found this review helpful
Feb 14, 2021
love love love
It was easy for my cousin to install. Looks great. Replaced 2 out of the 3 toilets in my house. No complaints
by
Recommended
Nov 25, 2020
Looks perfect in the space...
Looks perfect in the space
by
Verified Purchase
1 found this review helpful
Oct 8, 2020
This toilet was easy to install. It fits wonderfully in my half-bath. It came with everything nee...
This toilet was easy to install. It fits wonderfully in my half-bath. It came with everything needed to install it. I like the dual flush feature, as I have a septic tank, it requires less water when necessary. I would give it a 10 ☆ rating.
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Response from NCCGBNov 11, 2020
Hello Catherine. Thank you for taking time out of your day to provide feedback. We are happy you are pleased with your toilet. Should you have further comment or need future assistance, please call Glacier Bay @ 1-855-434-5224.
Verified Purchase
Recommended
6 found this review helpful
Jul 30, 2020
I'm really satisfy with the purchase we made Excellent product.
I'm really satisfy with the purchase we made
Excellent product.
by
Verified Purchase
Recommended
3 found this review helpful
Mar 26, 2020
Don't say you wasn't warned, I had this toilet installed by a licensed plumber, it only lasted on...
Don't say you wasn't warned, I had this toilet installed by a licensed plumber, it only lasted one month, water keeps running, pump is not working properly. Don't waste your money.
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Response from NCCGBMar 26, 2020
Hello Ed. We appreciate your feedback and apologize for the inconvenience you are experiencing with your toilet. There are adjustments that can be made to the fill & flush valves, as well as other troubleshooting techniques, that could possibly improve the efficiency of the flush performance. Please call Glacier Bay @ 1-855-434-5224 where one of our Customer Service Reps can assist you.
9 found this review helpful
Mar 2, 2020
Upon install we realized the fill valve was defective. We returned the fill valve to Home Depot a...
Upon install we realized the fill valve was defective. We returned the fill valve to Home Depot and they replaced it with no problem.
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Recommended
5 found this review helpful
Oct 22, 2019
Nice toilet. Installed very quickly.
Nice toilet. Installed very quickly.
by
Verified Purchase
Recommended
1 found this review helpful
Oct 1, 2019
Excellent low volume toilet. Easy install. Took about 1-1/2 hours. Works great.
Excellent low volume toilet. Easy install. Took about 1-1/2 hours. Works great.
by
Verified Purchase
Recommended
4 found this review helpful
May 21, 2019
The best
The best
by
Verified Purchase
Recommended
3 found this review helpful
May 14, 2019
I have installed many Glacier Bay toilets and for some reason, the ones with the push button on t...
I have installed many Glacier Bay toilets and for some reason, the ones with the push button on top of the tank work much better than the toilets with the lever on the side.
I like the elegant look this particular toilet lends to my bathroom.
Great price for a toilet that will last many years to come.
by
Verified Purchase
Recommended
2 found this review helpful
May 9, 2019
Hasn't clogged in 6 months buying more
My neighbors kids overflowed the 2nd floor toilets due to clogging and of coarse his 5 year old flushed 3 x after clogged, sending almost 5 gallons into the kitchen below. I decided I'm buying 2 more of these this weekend now. We have 3 kids and this is everybody's favorite toilet out of the 4 and we haven't had a clog in 6 months. my kids are 2.5, 6, 8 years old.
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3 found this review helpful
May 7, 2019
Beautiful silhouette that works great. Only downside is that the lip on the tank lid does not per...
Beautiful silhouette that works great. Only downside is that the lip on the tank lid does not permit the open seat lid to sit flush against the tank. Therefore, you feel like you are leaning forward slightly (very slightly) when sitting on the toilet. Otherwise, it is fantastic!
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Response from NCCGBMay 30, 2019
Hello Karen, thank you for your feedback and we are glad to hear that you are happy with the performance of the toilet. The issue you are describing might be caused by a slight tilt in the toilet tank during installation. Please give our customer service team a call at 1-800-831-8383 so we can help to solve this issue, the fix can be as simple as a few spacers to level the front of the tank.
Verified Purchase
Recommended
4 found this review helpful
May 2, 2019
Bought 2 of these to replace a couple 20 year old toilets. Installation was quite easy. Toilet...
Bought 2 of these to replace a couple 20 year old toilets. Installation was quite easy. Toilets seem to be fairly decent quality and so far (1 week) they have been working well with no issues.
Flush works fine on both liquids and solids. It could do a slightly better job cleaning the bowl when flushed but overall no real complaints so far. Was a bit concerned in the beginning about the 1.28gpf capacity but it has handled solids well so far.
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Recommended
2 found this review helpful
Apr 2, 2019
The whole family enjoys it .
The whole family enjoys it .
by
Verified Purchase
Recommended
Feb 5, 2019
This toilet works great and looks great, made my bathroom look much better. Easy to install and i...
This toilet works great and looks great, made my bathroom look much better. Easy to install and it comes with everything you need.
by
Verified Purchase
Recommended
Dec 30, 2018
I was curious how it could flush so well with such a small amount of water, and I think I've figu...
I was curious how it could flush so well with such a small amount of water, and I think I've figured it out.
The "gooseneck" from the bottom of the bowl that curves up and back down to the floor opening is shaped so that once the water goes over the "hump" it goes almost straight down, first at a 45 degree angle and then directly down. So the water going down "pulls" the water out of the bowl, in the same way that the front of a roller coaster (when it's going down) pulls the back of the coaster up and over the hill. It REALLy does the trick, and I actually marvel at how well it flushes with just a gallon of water.
The elongated bowl is very roomy for my large frame, the materials and mechanism are all top quality.
I installed two in my home and they have been great.
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Recommended
Oct 23, 2018
Great product for the price. My old toilet needed parts for the tank and when I saw this on sale ...
Great product for the price. My old toilet needed parts for the tank and when I saw this on sale it was very much worthed to replace and get new one.
I had to buy a wax since needed a tall was
Very happy with purchase and installation took less than half an hour.
Add a bidet and made it great.
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Verified Purchase
Recommended
Sep 11, 2018
Beautiful and different from others with nice lines. I had it install last week and have had comp...
Beautiful and different from others with nice lines. I had it install last week and have had compliments.
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Verified Purchase
Recommended
1 found this review helpful
Jul 17, 2018
Easy to install, has a sleek look.
Easy to install, has a sleek look.
by
Verified Purchase
Recommended
Jul 17, 2018
We have 2 of these. 1 of them for approximately 3 years, No problems. Just replaced other with sa...
We have 2 of these. 1 of them for approximately 3 years, No problems. Just replaced other with same.
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Verified Purchase
Recommended
May 24, 2018
This was my first experience with a dual flush toilet so I was a little skeptical, especially aft...
This was my first experience with a dual flush toilet so I was a little skeptical, especially after seeing that some of the previous reviewers reported issues with the toilet not getting clean on one flush or even needing manual cleaning. I was also unsure of this brand, only having used American Standard in the past. Well, I went ahead and took the chance and I'm glad I did. The toilet works great, is extremely quiet, and saves water as well with the one drop or two drop flush option. I've had no issues with it not removing all of the waste with one flush. It was also very easy to install. I spent more time removing the old toilet and cleaning all of the old wax off than I did actually installing the new toilet. The whole process took less than an hour. One thing I did do was get a jumbo wax ring for the install instead of using the standard wax ring that came with it. In my experience, more wax may not necessarily help, but it certainly won't hurt and will help ensure against any leaks around the base. One other thing I need to mention. This model was on sale for $129.00 (Regular $139.00) when I purchased it. There were only two other models that were less expensive. Every other model regardless of brand was more expensive. Some were more than twice the cost of this model. This toilet works great and looks great. I can't imagine getting any more value or getting a better toilet by spending more money. Bottom line, I would highly recommend this brand and model if you're in the market for a new toilet.
by
DIY
Verified Purchase
Recommended
3 found this review helpful
Apr 11, 2018
The toilet has elegant ridging detail and sits high which is very nice. The only thing that I wou...
The toilet has elegant ridging detail and sits high which is very nice. The only thing that I would suggest it making it clearer which direction to the drop buttons go in for installers. I think mine was installed backwards but there doesn't seem to be a dramatic difference in the amount of water for each flush so it's not too bothersome. Overall, it's a beautiful, great toilet.