Customer Reviews for Glacier Bay 3 or 5 Gallon Water Dispenser for Hot, Cold, and Room Temperature in Black and Stainless Steel

A real lifesaver. My well even with the filter system doesn’t filter out everything. So, the glacier Bay has been wonderful. I can have hot or cold water also. Saves time of heating it up in the tea pot. Great quality!

The water bottles collapsing is either one of two things or both. 1.. cheap weak bottles 2. The breaking of the insert seal is misaligned and blocking the inlet hole for the water and causing it to have a vacuum. Just take and turn/spin the bottle until the hole isn't blocked. Other than this I would say this is a great water cooler. The hot water only makes an 8oz cup at at time and the cold water is about a gallon or less.

All of a sudden the water jugs are collapsing inward or sucking inward. What would cause this? The water dispenses properly and the hot and cold work perfectly. Any idea why this is happening. We really like the dispenser. This started back in June.

Excelent!!!

Easy to use. Only hard thing about this product is the top load. Besides that great product.

This dispenser surely works great. Just a slight adjustment for colder water and done.

My dispenser was purchased 10/31/18. It still works well. The cold water works perfectly but the hot water takes so long I find myself boiling it on top of the stove. My issue is the foundation cracked under the weight of the water bottle. I had to place something underneaththe base to keep it from leaning forward and possibly falling over. Thankfully I purchased the Home Depot Protection Plan. I uploaded my receipt today, filed a claim and immediately received an egift card for a replacement unit! It was literally took less than 20 minutes from beginning to end. I'm a happy customer.

We are very pleased with the cooler for the price we paid

* Easy to install * Work very good * Good presentation * Safety design is perfect, if any kid try take hot water he cannot take, avoiding damaged or burn any kids.

Excelente producto

In less than 2 years the cold feature has stopped working. It gives you room temperature water now. THe only reason why I replaced my old one that lasted for 7 years was the Hot feature stopped working. I do not recommend this brand it doesn't last more than 2 years. Pay a little bit more and try the other brand. Waste of money.

This product is a rip off, I bought one of this water dispensers on 2/16/16 and it only lasted me just a bit over a year and it stopped working. It was always a hassle and a struggle to invert the 5 gal. water bottle on top of the dispenser. Not recommendable at all for senior's use at home. I would not recommend this product at all. Please save your self a headache and don't ever buy this product.

I haven’t had this dispenser for very long, but I really like it, and it looks nice in my finished basement, where my family and I watch TV, and I have a small office. Not having to run up and down the stairs to the kitchen for a glass of water is very convenient. This dispenser is sleek and stylish, with a clean look that arguably is more attractive than most dispensers that coordinate well with the décor of an office environment, but look out of sorts in the home. The dispenser requires no assembly, but should be thoroughly rinsed with a 50/50 solution of water and distilled vinegar to remove dust and any contaminates prior to use. The unit is well-constructed with a stainless steel exterior cabinet that does not show smudging and fingerprints. A 6-ft. electrical cord provides flexibility in terms of placement if an outlet isn’t conveniently located behind the dispenser. Hot, room and cold water is dispensed by tapping the appropriate button on the unit for the desired temperature of water. The hot button features a childproof safety lock that must be operated simultaneously with the button to dispense hot water. The fill area features a small blue lamp for dispensing in low light, and is approx. 8-inches high, which will accommodate large travel mugs. A small reservoir catches the drips. The dispenser uses 3 or 5-gallon water bottles (not included) that sit on top of the dispenser. This model does not feature a tap for hookup to a water line, but other model Vitapur dispensers do. The unit makes a little noise when first plugged in electrical outlet and periodically when the cooling element kicks in, but it’s barely audible and turns off after the cooler reaches the desired temperature. The dispenser lacks a storage cabinet in the base, but units that have the storage area aren’t usually refrigerated, so I don’t find them to be all that useful. The black plastic is glossy and easily shows dust and smudges. Ice cold water is dispensed from the cold side of the water dispenser while depressing the kettle button sends piping hot water to the hot side, eliminating the need to heat water in the microwave oven or on the stovetop for instant coffee, cocoa, tea or morning oatmeal. At about 30 lbs., the dispenser is lightweight. The base is narrow which can make it tip easily if accidentally bumped into, so it should be placed close to a wall or in a corner, or in an area with low traffic. There is a short, 3-second, delay for the hot water using the kettle feature, and the hot water tank is small, but is sufficient for several cups of hot water. It’s difficult to dispense water with only one hand, but all things considered, this is a very nice water dispenser and is ideal for use at home or in a small office.

We've had this water dispenser for a couple of weeks and it's been performing well thus far. Design: Well made, feels solid, looks attractive. The glossy black & stainless steel finish is modern and makes it look sleek. The stainless steel does not attract fingerprints which is excellent. It is a bit lower than I thought it would be. Our 20 month old can reach all the controls dispense cold water but of course she cannot dispense hot water as it comes with a safety lock feature. Installation & Preparation: It comes fully assembled. Once removed from the box it is recommended to let it settle for a while before plugging in. It includes picture instructions for clean-up and preparation. You need to clean the unit before use. It requires special water dispenser cleaner OR using hot water & vinegar. I used water & vinegar and it took 15 min or so to complete the recommended cleaning. The water still tasted like vinegar after cleaning so you need to waste a couple more cups of fresh water than what they recommend. Cold Water: You can adjust the temperature of dispensed cold water using a screwdriver. The dial is located at the back of the unit. When the water reaches the set temperature, a solid blue LED light turns ON in the front of the unit. Dispensing cold water is easy and the flow is strong. It is relatively noisy when cooling, even noisier than our side-by-side fridge. But luckily it takes only seconds to re-cool the water! Hot Water: This unit offers hot water "on demand". It has a "kettle" features which means it will not heat the water unless needed. This will save tons of energy and is actually what gives it the Energy Star label. It takes 2-3 minutes to heat the water up, so press the button before you actually need it. It feels like a long time but if you go do something else in the meantime then time will pass quickly! The water comes out very hot and good enough for hot tea. It gets a bit noisy as the water heats up. To dispense hot water it has a safety lock feature that requires getting used to when using one hand. So far we are happy with this unit. I hope it lasts long enough without leaks or failures!

I have been using this fridge for 2 months now and I love it. Cold water temp can be adjusted from the back but I'm using the factory set temp because its cold enough to not cause irritation to the mouth. Hot water is on demand and it takes 30 sec to heat up. I have not experienced any leaks or low pressure in the water. Push down buttons are sturdy and the hot side has a child lock. The fridge makes very low noise, we eat in the same room with no issues. Overall, I'm very happy with this choice and I recommend it in every household.

This is a very good filtration water dispensing machine. I like to have the hot water ready to go for a cup of tea or instant oatmeal. The cold water comes out very cold. The instruction manual was mostly pictures with some text. Once I figured out what some of the pictures were trying to tell me, it was not hard to get this system up and running. It showed that you must wash your hands and keep whatever would be in contact with the top opening and the jug of water clean. It said to first use vinegar and water to clean the system through and then rinse with fresh water and dispense 2 cups each of the hot and cold spigots. The water though, still tasted of vinegar for awhile. I made some tea and served some cold water. Very good and convenient.

This is an attractive bottled water dispenser that delivers hot and cool water. It also features room temperature water but that is really just the hot button with the kettle button turned off. It came pre-assembled so the only set-up is the initial cleaning with a water and vinegar mixture and plugging it in. Once the initial cleaning was done all you have to do is put the bottle of water on top and you’re ready. The hot water gets very hot so the child guard is a good thing but it’s a little awkward when using. We initially had an issue getting water from the hot water – found out that we hadn’t waited long enough for the initial heating. After about 30 minutes it worked. Now when the hot button is pressed, it’s ready in less than a minute. You have to have a special water bottle top. We were lucky that the one we got already had that kind of top. We really didn’t like the picture only instructions. Some were not clear. Since we’ve only had it a short time, I have no idea how long the features will last. For now, it does what it says it does and looks pretty cool. It appears well built. The design seems well thought out. The hot water heater only runs as you use it, so it should save energy

This water cooler is great for the house. The water temp is adjustable and works well. The hot water runs on a kettle system. It is not on demand and takes 3 minutes to heat up. The cooler does have a refrigeration component to it so it does make some noise but nothing to crazy. There is also a little blue light that is on all the time. It actually provides a nice nightlight in the kitchen for night time. It is also energy star approved. I think this is perfect for a family home or small office.

The water cooler is functional and easy on the eyes. The operators instruction are awful because they are mostly just pictures. I had to clean the cooler before it was used but it didn't take long they suggest to use vinegar or a water cooler cleaner so have some on hand before you start the cooler. The cooler has a kettle function so you have to press a button to heat the water and it takes about three minutes but it saves on energy and if I had a coffee maker it would take longer than that so no big deal. I see a lot of reviews that have a concern with the spear in the top but you can buy a cap that slips on your bottles and it's reusable plus it can be bought just about anywhere on line or local stores. The cooler has a blue light that's on all the time and the hot water has a safety lock feature. There is also a cold water light that lets you know if the water is cold and a dial on the back to adjust it colder or warmer.

I purchased this water cooler in May because I didn't like the taste of my tap water and individual bottles of water were inconvenient. My dispenser delivers cold water quite fast and the amount of time it takes to chill the water is quick too. Now when the family comes over for a get together everyone drinks my water! The only drawback is the spike. I found replacement bottle caps on line that allow me to swap the bottle without spills but it would have been nice if there were a couple in the box! Overall, I'm very pleased with my dispenser and recommend it to all my friends!

I really enjoyed this water cooler up until the the cold water faucet started dripping☹️

I don’t write reviews but I feel the responsibility to save you from buying this water cooler. It leaks and is LOUD! The leak is not just drips here and there, it sounds like a waterfall. I’ve had other coolers and my parents have one and neither of those have been so much trouble as this one. Save your mind and skip this piece of junk.

Es excelente bien bueno

Overall it’s a great machine but the handles to get the water seem slightly cheap. We have not had any problems with the product though and glad we purchased it

House full of children we love it!! Keeps kids out the refrigerator , Love Home Depot!!

I have limited space and this water dispenser easily fits in the small area I have available. It produces piping hot water, along with chilled water. I especially like the automatic hot water shutoff, that saves energy by not having to constantly store hot water. Push the red button and it will heat the water within a minute. On the negative side, the child safety lever for the hot water is flimsy and feels like it will break easily. So far it has not been a problem.

Rating provided by a verified purchaser

Rating provided by a verified purchaser

It’s good quality water dispenser