Glacier Bay should be smart enough to figure out how to make a better product. Home Depot needs t...
July 14, 2018
Glacier Bay should be smart enough to figure out how to make a better product. Home Depot needs to do their home work on Glacier Bays inferior products and how many of these MUST be returned.
This product only lasts about 6 months before the bottle breaks off (probably caused by your faucet sprayer hose that hangs below the sink,hitting the bottle). There is no replacement for just the plastic bottle AND if it breaks off at the neck the threads will be cemented to the housing.large amounts of liquid soap is one to the hardest things to clean off of all time!!!
Additionally, this product corrodes very fast. This is the 4th time we have replaced this , but its the only "reasonably" priced option you can get quickly at the stores in the bronze style. We are full time travelers in our motor coach, so its hard to order something on line. We replaced it twice because of the bottle breaking and now twice for the problems that corrosion causes. Do yourself a favor, spend the money on a better brand. We just spent $100 in the last 2 years on this Glacier Bay product. Get one with all plastic fittings below the sink (Krause has some) that cannot corrode so easily, like this thing does. You go from this $25 price right up to $35 to $60 plus for the good name brands. But I do believe it is worth it. We will not EVER buy this product again. In fact this experience has soured us on all Glacier Bay products. In the photos notice the force my husband had to use to get the cap off and the fact that the threads on the cap did not hold, so it still cannot be refilled from the top. The plastic that should come off with the cap for refill are still stuck to the inside forever so it cannot be refilled from the top. Also notice the corrosion where the counter top meets the washer on the bottom part that goes to the bottle. Good luck.
looks nice easy to install and even works well.!! but the bottle on the bottom has broke on three...
January 17, 2018
looks nice easy to install and even works well.!! but the bottle on the bottom has broke on three of these at two different locations absolutely worthless construction of the bottle. hoping i can find the receipt as they are only 2 months old!! unless you get bored and have nothing to do at home but replace garbage accessories do not buy this product!!
I BOUGHT THIS PRODUCT DESPITE THE THE REVIEWS ABOUT THE...
March 20, 2018
I BOUGHT THIS PRODUCT DESPITE THE THE REVIEWS ABOUT THE BOTTLE BREAKING. MY BOTTLE BROKE WITHIN DAYS OF INSTALLING IT. HAD SOAP UNDERNEATH MY SINK ALL OVER THE CABINET FLOOR. NOT HAPPY WITH THIS PRODUCT.
Poor Quality - Do Not Purchase I purchased the first (of two) as a replacement about 2 months ago...
October 01, 2018
Poor Quality - Do Not Purchase
I purchased the first (of two) as a replacement about 2 months ago. One day when no soap was coming out, I looked under the sink to discover the neck of the bottle had broken and bottle detached. I assumed I had hit it with something and caused the failure as I do store items under the sink. I purchased another one and installed it on a Friday morning. The very next morning I heard a thud under the sink and discovered that the new bottle had also snapped off at the neck threads.
I'm an engineer so I understand torque and that you can't over-tighten something like a cheap plastic bottle but that wasn't the case. When the second one failed it was only half full so it wasn't even at maximum possible weight. I have no good reason why this failed after less than 48 hours, just some possible guesses.
The waste water line for the dish washer runs directly behind where the bottle connects. I know that water can be very hot. However there is no sign of strain or stretching of the plastic neck threads, just a clean break (see photo). Maybe just really cheap plastic / bad molding process? There was certainly some inconsistency in the thickness of the bottle molding. Some areas in the body were quite stiff while others were extremely thin and pliable. Maybe this same issue exists in the bottle neck threads and a weak spot caused the failure?
Home Depot did stand behind the product and took both of them back, but honestly this product should be removed from their shelves because in reading the reviews other have experienced similar failures so you have to imagine the design or manufacturing is flawed.
In an unrelated non-critical issue, using a generic store brand dish soap in the dispenser caused corrosion in the dispenser arm. A yellow color soap would come out bright blue/green for the first pump if the dispenser hadn't been used in a day or so. Clearly the soap was eating away at the finish inside of the arm. Never seen that before either, but that also hints at cheap materials or finishing.
Unfortunately this was the only brand the store carried in bronze, and I wasn't going to buy another one after two failures, so I had to purchase the replacement from another store.
I do lots of Home Depot product reviews and have been consistently generous with my commendation ...
December 04, 2018
I do lots of Home Depot product reviews and have been consistently generous with my commendation for their products.
However, I cannot do that this time. It is clear that the build quality and finish for this product are outstanding. Installation is a snap.
My complaint is that the soap dispensing function does not operate satisfactorily. The pump/plunger sticks in the upper position in such a way that when it is depressed it snaps down suddenly and produces a soap spray that crosses the sink and splashes 24 inches onto my shirt!!! Not good.