I spent months doing in-store browsing and online comparisons in trying to decide on a faucet and matching tub/shower combo for my bathroom remodel, but finally just took a chance on the Pegasus brand as opposed to going with Kohler, Moen, or Price Pfister. There were a few negative impressions on this model that I came across, but my experience (a month-and-a-half since it was installed) has been nothing but positive. Granted, I didn't have to install it because the Home Depot-certified contractor did that, but its ease of use and functionality have turned out better than I hoped. As for its look, well, that's why I went with the Bamboo Collection faucet, towel bar, tub/shower combo, and toilet paper dispenser in the first place--they give off a more exotic vibe and really impress your guests. The only downside is the brushed nickel finish of the faucet is not as 'Spot-Resistant' as, say, what Moen promises with their faucets...But, well, Pegasus was not offering that.