The mirrors came extremely well packed and arrived safely. ...
January 15, 2021
The mirrors came extremely well packed and arrived safely. The mirror and frame is of very good quality, nice lines and would have been excellent but the color, which is true to the photo, was a bit too dark to match my vanity. I also determined that I needed a different size. They will be returned.
Cheaply made and poor finish. When I clean the mirror...
October 7, 2020
Cheaply made and poor finish. When I clean the mirror the wood snags the paper towel. Lots of money spent for poor quality. Unfortunately I did not have much options to match the new vanity I purchased from Home Depot
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Response from Woodcrafters Home Products TeamOctober 13, 2020
Hello JCZ, Thank you for your review of the Chelsea 22in. W Mirro in Cognac. We are very sorry for your unfavorable experience with the unit. Although we understand that you have chosen to keep the product, please know that if ever you feel like what you received was due to a manufacturer defect, we ask that you reach out to our Customer Care team so that we may review your experience with our quality leaders. You may reach out to our Customer Care team by e-mailing them at CustomerCareWC@woodcrafters-tx.com; we ask that if you choose to reach out that you do clarify in the subject line that you were directed to reach out so that they are aware that this is a known issue. Nevertheless, please know that we value your feedback and look forward to hearing from you so that we may use your review as a guide towards actively improving our products and customer experience. Best Regards.