Great price and works really well I love the different...
Great price and works really well I love the different settings.
by
Verified Purchase
Dec 24, 2019
Very good product ...
Very good product
by
Verified Purchase
Dec 24, 2019
Recommend only for those who prefer a softer spray. Even the 'power' setting is very soft. Produc...
Recommend only for those who prefer a softer spray. Even the 'power' setting is very soft. Product is well made & easy to install. Home Depot prices are good so I'm keeping this as a back- up. 3 stars based on personal preference only. 5 stars for quality & pricing.
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Response from Pegasus FaucetJan 10, 2020
We appreciate the feedback you provided to us. We strive for high customer review ratings and since you gave the product a three star rating, we wanted to let you know that this comes with a Limited Lifetime Warranty and the Customer Service Center would be happy to do any troubleshooting as well as provide any replacement parts that you might need, free of charge, under the warranty. Please give them a call and they would be happy to assist you with any issues or concerns you might have. They can be reached at 1-877-527-0313 Monday thru Friday from 8:00am to 7:00pm and Saturday from 9:00am to 6:00pm EST.
Verified Purchase
Recommended
Dec 17, 2019
love it great value...
love it great value
by
Verified Purchase
Dec 17, 2019
This the second one I have brought. They last only about two months and then the inside bladder ...
This the second one I have brought. They last only about two months and then the inside bladder or hose starts leaking. I will found a different type shower head when this fails.
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Response from Pegasus FaucetDec 23, 2019
We appreciate the feedback you provided to us and apologize for the issues you had with your Hand Shower. We wanted to let you know that Glacier Bay products come with a Limited Lifetime Warranty and the Customer Service Center would be happy to do any troubleshooting as well as provide any replacement parts that you might need for your unit, free of charge, under the warranty. Please give them a call and they would be happy to assist you with any issues or concerns you might have. They can be reached at 1-877-527-0313 Monday thru Friday from 8:00am to 7:00pm and Saturday from 9:00am to 6:00pm EST.
Verified Purchase
Dec 11, 2019
It is doing fine for me.
It is doing fine for me.
by
Verified Purchase
Recommended
Dec 10, 2019
Love the easy dual and use of this shower head....
Love the easy dual and use of this shower head.
by
Verified Purchase
Dec 10, 2019
Very easy to install...
Very easy to install
by
Verified Purchase
Nov 20, 2019
don't do it! it's horribly awfully horrible! I just moved and grabbed this without putting enough...
don't do it! it's horribly awfully horrible! I just moved and grabbed this without putting enough thought into it. Water pressure is zilch! I can't stand it!
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Response from Pegasus FaucetDec 5, 2019
Our goal is to provide you with a quality product that delivers both exceptional performance and value, so we apologize for the issues you are having with your Modern Showerhead. These units come with a Limited Lifetime Warranty so if there is ever an issue with a Glacier Bay product upon installation, we urge customers to contact our Customer Service Call Center so that they can troubleshoot any issues as well as provide any parts that might be needed free of charge under the warranty. They can be reached at 1-877-527-0313 Monday thru Friday from 8:00am to 7:00pm and Saturday from 9:00am to 6:00pm EST.
Nov 13, 2019
Great sprayer. Everything included including the pipe tape. ...
Great sprayer. Everything included including the pipe tape. Perfect. Thank you
by
Verified Purchase
Nov 12, 2019
I bought this for my wife’s shower. She has a...
I bought this for my wife’s shower. She has a lot of hair. She is not very pleased with this as it does not provide appropriate pressure for her to rinse her hair. So it is taking her much longer in the shower. Happy wife happy life.... not with this shower head
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Response from Pegasus FaucetNov 20, 2019
Our goal is to provide you with a quality product that delivers both exceptional performance and value, so we apologize the pressure issues you are having with your Modern Showerhead Kit. We wanted to let you know that these units come with a Limited Lifetime Warranty so we urge customers to contact our Customer Service Call Center if there ever is an issue with a Glacier Bay product and they would be glad to assist you with troubleshooting and providing any parts that may be needed, free of charge, to get your unit to good working order. They can be reached at 1-877-527-0313 Monday thru Friday from 8:00am to 7:00pm and Saturday from 9:00am to 6:00pm EST.
Verified Purchase
Nov 9, 2019
5 Star Review
Rating provided by a verified purchaser
by
Verified Purchase
Nov 7, 2019
5 Star Review
Rating provided by a verified purchaser
by
Verified Purchase
Nov 6, 2019
5 Star Review
Rating provided by a verified purchaser
by
Verified Purchase
Nov 6, 2019
Not that great thinking about returning ‘‘tis head ...
Not that great thinking about returning ‘‘tis head
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Response from THD-CSONov 14, 2019
Dear Valued Home Depot Customer,
We have reached out to the manufacturer and their reply is,Our goal is to provide you with a quality product that delivers both exceptional performance and value, so we apologize for the issues you are having with your Modern Shower Head kit. Our products are tested to the highest quality standards for both durability and function so there should not be any issues even with regular everyday use. However, if there is ever an issue with this unit, we wanted to let you know that Glacier Bay products come with a Limited Lifetime Warranty and the Customer Service Center would be happy to do any troubleshooting as well as provide any replacement parts that you might need, free of charge, under the warranty. Please give them a call and they would be happy to assist you with any issues or concerns you might have. They can be reached at 1-877-527-0313 Monday thru Friday from 8:00am to 7:00pm and Saturday from 9:00am to 6:00pm EST.
Verified Purchase
Nov 5, 2019
Very low water flowing. Finished shows finger prints and water...
Very low water flowing. Finished shows finger prints and water marks. Looks dirty.
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Response from Pegasus FaucetNov 14, 2019
Our goal is to provide you with a quality product that delivers both exceptional performance and value, so we sincerely apologize for the finish issues you are having with your Modern shower head. Occasionally if you have hard water or water that contains a lot of minerals, you could have water spots. We recommend using a product specifically made to help eliminate water spots or fingerprints on a faucet. These products work the same way as a car wax so that the water beads on the faucet finish. You can find these products on the internet by typing “faucet wax” into the search field. We also wanted to let you know the finish is covered under the shower head’s limited lifetime warranty so if there ever is an issue, simply contact the Customer Service Center and they would be glad to assist you. They can be reached at 1-877-580-5682 Monday thru Friday from 8:00am to 7:00pm and Saturday from 9:00am to 6:00pm EST.
Verified Purchase
Nov 5, 2019
Great shower head and easy to install....
Great shower head and easy to install.
by
Verified Purchase
Oct 29, 2019
We had old shower head was giving low water pressure....
We had old shower head was giving low water pressure. This shower head is better and the water pressure increased.Great product for the price.
by
Verified Purchase
Oct 23, 2019
Works very well for a middle grade shower head addition...
Works very well for a middle grade shower head addition to our condo.
by
Verified Purchase
Oct 22, 2019
Great shower head ...
Great shower head
by
Verified Purchase
Oct 22, 2019
Comfortable and smooth ...
Comfortable and smooth
by
Verified Purchase
Oct 22, 2019
Awful workmanship, no pressure in spray
Awful workmanship, no pressure in spray
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Response from THD-CSOct 30, 2019
Dear Valued Home Depot Customer,
We have reached out to the manufacturer and their reply is,Our goal is to provide you with a quality product that delivers both exceptional performance and value, so we apologize for the issues you are having with your Modern Shower Head kit. Our products are tested to the highest quality standards for both durability and function so there should not be any issues even with regular everyday use. However, if there is ever an issue with this unit, we wanted to let you know that Glacier Bay products come with a Limited Lifetime Warranty and the Customer Service Center would be happy to do any troubleshooting as well as provide any replacement parts that you might need, free of charge, under the warranty. Please give them a call and they would be happy to assist you with any issues or concerns you might have. They can be reached at 1-877-527-0313 Monday thru Friday from 8:00am to 7:00pm and Saturday from 9:00am to 6:00pm EST.
Verified Purchase
Oct 15, 2019
easy install, looks good works good,we'll see how long it lasts
easy install, looks good works good,we'll see how long it lasts
by
Verified Purchase
Recommended
Oct 13, 2019
Well when assembling I feel I have to tighten the...
Well when assembling I feel I have to tighten the head on to the hose with a pair of pliers and so , leaves Mark's on end of hoses.
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Response from THD-CSOOct 25, 2019
Dear Valued Home Depot Customer,
We have reached out to the manufacturer and their reply is,We apologize for the issues you had with the tightening of the hoses. We recommend you use a cloth between the wrench and the hose or to put a bit of duct tape on the teeth of the wrench and this will prevent the wrench from leaving marks on the end of the hoses.
Verified Purchase
Oct 11, 2019
Very easy installation....
Very easy installation.
by
Verified Purchase
Oct 9, 2019
One of the best I’ve ever had!...
One of the best I’ve ever had!
by
Verified Purchase
Oct 3, 2019
Looks real nice. However it was a gift to a...
Looks real nice. However it was a gift to a person with disabilities and they say it works wonderfully.
by
Verified Purchase
Oct 1, 2019
The spray was very weak...
The spray was very weak
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Response from THD-CSOct 17, 2019
"Dear Valued Home Depot Customer,
We have reached out to the manufacturer and their reply is,Our goal is to provide you with a quality product that delivers both exceptional performance and value, so we apologize the pressure issues you are having with your Shower Head Kit. We wanted to let you know that these units come with a Limited Lifetime Warranty so we urge customers to contact our Customer Service Call Center if there ever is an issue with a Glacier Bay product and they would be glad to assist you with troubleshooting and providing any parts that may be needed, free of charge. They can be reached at 1-877-527-0313 Monday thru Friday from 8:00am to 7:00pm and Saturday from 9:00am to 6:00pm EST. "
Verified Purchase
Oct 1, 2019
Does the job for a fair price....
Does the job for a fair price.
by
Verified Purchase
Sep 27, 2019
The water spray was really good but due to no...
The water spray was really good but due to no curve in the spray head handle, it wouldn’t stay in the holder if it was tipped down for us short people plus where the handle and mount came together, it was so slippery it kept falling out.