Includes flange and washer for convenient, hassle-free setup
Ideal for use with Glacier Bay bathroom faucets
High-quality construction ensures durability
out of 46 reviews
50% recommend this product
Showing 1-10 of 46 reviews
Jul 3, 2020
HORIZONTAL BAR IS VERY STIFF
The horizontal bar is very stiff. At first, I thought it was broken since it did not appear to move once installed. I called support and they sent a replacement. The replacement was also very stiff. Since I had two, I decided to try and force the horizontal bar up and down. I placed the bar in the uninstalled drain and pushed the bar up and then down. It gave and eventually I was able to move it with a little less effort. Once installed, in the neutral (horizontal) position under the sink, I moved the bar into in the open position and locked it in place with the lift rod attached. I can close the drain with the lift rod by applying a fair level of pressure to raise the lift bar until the rod clicks.
Response from Pegasus FaucetJul 7, 2020
Our goal is to provide you with a quality product that delivers both exceptional performance and value, so we apologize for any issues you may be having with the Pop Up drain assembly. When you first install these drains, it can be a little stiff. With use, they should loosen up and become easier to use. We did want to let you know that if you continue to have problems with these drains, Glacier Bay products come with a Limited Lifetime Warranty, and the Customer Service Center would be happy to do any troubleshooting as well as provide any replacement parts that you might need for your unit, free of charge, under the warranty. Please give them a call and they would be happy to assist you with any issues or concerns you might have. They can be reached at 1-877-527-0313 Monday thru Friday from 8:00 AM to 7:00 PM and Saturday from 9:00 AM to 6:00 PM EST.
The product is plastic. It appears to be flimsy. But time will only tell about durability. The i...
The product is plastic. It appears to be flimsy. But time will only tell about durability. The instructions tell you to install the lift rod first. Then you have no way to get it on the horizontal rod. Worst of all, it LEAKS. I see that there have been other reviews about it leaking. They tell you to call customer service. A complete waste of time. II have called twice only to be told that they would email technical support to call me back. Made my third call today. No call back. One of the reps I got on the phone even suggested that I go into the store to get assistance. I JUST NEED TO KNOW HOW TO INSTALL THIS DRAIN WITHOUT IT LEAKING. The silicone around the flange keeps it from leaking there but it still leaks around the rubber washer. This is marketed as being easy to install. Obviously, it is not
Jan 11, 2021
Quick and easy to install, but not really crazy about...
Quick and easy to install, but not really crazy about all plastic parts.
Jan 9, 2021
Great product for the price. Easy to install....
Great product for the price. Easy to install.
Nov 14, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
Nov 10, 2020
I had a hard time from it leaking at the gasket so I took new gasket off and replaced it with old...
I had a hard time from it leaking at the gasket so I took new gasket off and replaced it with old gasket which was a bit smaller. Now it works fine