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Customer Reviews for Gladiator 17.8 cu. ft. Rolling Freezerless Refrigerator in Black

Internet #303841965

Model #GARF30FDGB

Store SKU #1003191429

  • Industry's only step-to-open all refrigerator
  • Heavy duty casters make the fridge easy to move
  • Each extra-thick glass shelf holds up to eight 12-packs of cans

Customer Reviews

  • 3.9
    out of 126 reviews
  • 54% recommend this product
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Showing 1-30 of 126 reviews
by
    The refrigerator is a great worth every penny!! Delivery team...
    The refrigerator is a great worth every penny!! Delivery team was great also.
    by
      Very Disappointed Stopped working just under 3yrs
      I bragged about the fridge for first 2 years, as it fit well with my garage decor and did the job. Then it stopped cooling completely. Compressor runs and is warm but no cooling at all. It is a shame as the product had potential, but like some have said it may not be built for a garage. The 1 year warranty is also disappointing for the price of the fridge and for something that should last at least 7-10 years.
      by
      Response from GladiatorDec 21, 2021
      Hello disappointedGladiator, We appreciate you taking the time to leave your comments and feedback on your experience with your 17.8 Cu. Ft. All Refrigerator (GARF30FDGB). It is through customer feedback that we are able to correct, and make changes to our products in respect to their quality and overall design. Gladiator understands that valued customers, like you, are why we are in business. Please call Gladiator at (866) 342-4089 Monday through Friday, 8:00 AM – 6:00 PM (EST) to see what we can do for you.
        by
          Not a good investment
          The entire premise of these products is deceptive. They are marketed as if they are designed specifically for garages however they cannot tolerate the temperature fluctuations that nearly all garages experience. Unless your garage is fully climate controlled, just as the inside of your house would be, this refrigerator will break down in less than two years. Refrigerators are clearly not made to last like they used to be. I had a refrigerator from the 80s in a carport for over 10 years without an issue. The company was accommodating enough to give me service on this refrigerator but I am not sure what good that will be long-term. Again, the most troubling thing about these products is that they are marketed to suggest that they can be used in a place where they cannot be used. If they were marketed to be in your basement, that would be less of an issue.
          by
          Response from GladiatorNov 4, 2021
          Hello Broken Fridge Guy, We appreciate you taking the time to leave your comments and feedback on your experience with your 17.8 Cu. Ft. All Refrigerator (GARF30FDGB). It is through customer feedback that we are able to correct, and make changes to our products in respect to their quality and overall design. Gladiator understands that valued customers, like you, are why we are in business. We sincerely regret the frustration and inconvenience you experienced, and we will forward a copy of your concerns to the appropriate departments for review in future design consideration.
            Gladiator refrigerator
            Love it! I’ve had it for a month and would buy it again
            by
            • Verified Purchase
            Very pleased with this purchase
            I waited about a year for it to be available and I'm glad I did. So far very pleased. Love how easily it rolls around the garage. Thinking about getting the matching freezer now.
            by
            • Verified Purchase
            Waste of Money
            I bought the Gladiator Refrigerator in Feb 2020. I stored it in my garage (I live in Central Ohio). By May of 2021 it was no longer working. As many reviews have said, this thing does not last very long. It is way too expensive to only last that long. It looks nice but doesn't work. Do yourself a favor and buy a cheaper refrigerator from your local hardware store. I'm sure it will last longer than this.
            by
            Response from GladiatorAug 20, 2021
            Hello Reno614, We appreciate you taking the time to leave your comments and feedback on your experience with the 17.8 Cu. Ft. All Refrigerator (GARF30FDGB). Feedback from our customers is an important source of information as it is how we gauge our success as well as identify possible areas that may require improvement. Please call Gladiator customer service and they can possibly make an exception on covering the service call for you.
              Second Gladiator refrigerator to quickly fail
              I had bought a first Gladiator refrigerator and it failed in about 2 years (beyond the warrantee). I thought it might just be a random problem and liked the other feature of the Gladiator, and bought a second Gladiator to replace it. It also failed in about 2 years. Quality control is apparently a problem here.
              by
              Response from GladiatorApr 5, 2021
              Hello Tim W, We appreciate you taking the time to leave your comments and feedback on your experience with the All Refrigerator (GARF30FDGB). Feedback from our customers is an important source of information as it is how we gauge our success as well as identify possible areas that may require improvement. We will forward your concern to the appropriate departments for review for quality control.
                Sad
                We bought the GARF19XXVK02 model manufactured in 2009. A top freezer bottom fridge design with dual loop heater. This design has kept the fridge items cold in hot summers and cold but not frozen in subfreezing winters in the Mid-Atlantic where we have extreme temp swings summer to winter. Never failed. Referred 3 neighbors who have same reliable performance. Was doing research to refer a 4th neighbor. The new model without the heater makes zero financial sense at that price point to put in a garage since the new design even has a warning about frozen content right in the description. The decision to change the design, apparently unreliable, and at an extreme price does not make sense. Probably why they are not making any during the pandemic and out of stock. Get a cheap normal fridge instead. Or, Whirlpool, go back to the original design of a reliable refrigerator/freezer combo that handles the extreme temperature swings of a garage. That will be the only way I will buy a replacement should mine fail. Bummed and disappointed in MD. Love other Whirlpool products though.
                by
                Response from GladiatorApr 1, 2021
                Hello TMG-MD, We appreciate you taking the time to leave your comments and feedback on the 17.8 Cu. Ft. All Refrigerator (GARF30FDGB). Feedback from our customers is an important source of information as it is how we gauge our success as well as identify possible areas that may require improvement. We will forward your concern to the appropriate departments for review in future design considerations.
                  Door is rubbing when opened. Need to figure out why...
                  Door is rubbing when opened. Need to figure out why
                  by
                  • Verified Purchase
                  The items I ordered, a freezer and refrigerator, are perfect...
                  The items I ordered, a freezer and refrigerator, are perfect for my garage. Yet, I was under the impression that it was "white glove" delivery and items would be added and to be used right away. Unfortunately, when delivered, drivers were not able or available to complete the purchase. 1. door needed to be reversed 2. casters needed to be installed and 3. door opening feature step needed to be installed as well. I called the store, they said it was not included. I ended up hiring a handyman. Very disappointing.
                  by
                  Response from Gladiator TeamMar 30, 2022
                  Hello GG, Thanks for reaching out about this, we're sorry to hear white glove service was not done at the time of delivery. We will forward the concerns to the appropriate department to better improve the quality of the delivery experiences. GladiatorGarageworksBrand
                  • Verified Purchase
                  1 found this review helpful
                  Great design, wish it lasted longer!
                  This refrigerator has a great design for the garage. It sits up high, it's easy to move on the casters, and the step-to-open pedal at the bottom is great. For those reasons and it being marketed as capable of withstanding the harsh temperature swings experienced in a garage... that's why I spent 2x on this refrigerator instead of a cheap basic model from my local home improvement store. Unfortunately, as so many other reviews of this model have mentioned, my refrigerator failed just outside of warranty. I got a good 18 months out of this refrigerator before it quit. The features of this refrigerator are excellent for a garage fridge; and for the price you would think high quality components would be used to ensure longevity, but no. It really is too bad because if Gladiator / Whirlpool would build this model to live up to the hype it would be amazing. My suggestion for a garage fridge at this point, go buy the cheapest model you can find and know you will replace it every couple years. Unless Whirlpool is willing to beef this thing up where it will actually last 5+ years in a garage, it's a waste of money.
                  by
                  Response from GladiatorJan 29, 2021
                  Hello SurfingOrange, We appreciate you taking the time to leave your comments and feedback on your experience with the 17.8 Cu. Ft. All Refrigerator (GARF30FDGB). Feedback from our customers is an important source of information as it is how we gauge our success as well as identify possible areas that may require improvement. Please call Gladiator at (866) 342-4089 Monday through Friday, 8:00 AM – 6:00 PM (EST) so we can assist you.
                    Died after nine months
                    This is, like it says, a "garage" refrigerator. I wanted an "all" refrigerator for my kitchen. The huge casters make it too high off the ground. They can be removed, but there are no real feet, just skids for it to sit on. It is not efficient for the kitchen. Luckily shelves & drawers from my old fridge fit so space works OK now. But it did die after nine months. They couldn't get anyone to come out & service it, so it was replaced. Hoping it keeps going. I had planned on getting the matching all freezer, but now I don't think so.
                    by
                    Response from GladiatorJan 25, 2021
                    Dear Customer: We appreciate you taking the time to leave your comments and feedback on your experience with your name of the product. It is through customer feedback that we are able to correct, and make changes to our products in respect to their quality and overall design. Gladiator understands that valued customers, like you, are why we are in business. We sincerely regret the frustration and inconvenience you experienced, and we will forward a copy of your concerns to the appropriate departments for review in future design consideration. If you have any other questions, please call Gladiator at 866-342-4089, M-T 8am-6pm ET and W-F 9am-6pm ET
                      Rating provided by a verified purchaser...
                      Rating provided by a verified purchaser
                      by
                      • Verified Purchase
                      Rating provided by a verified purchaser...
                      Rating provided by a verified purchaser
                      by
                      • Verified Purchase
                      Died after 9 months
                      Died after 9 months. It was under warranty, so it was replaced. We use this in the kitchen. On the casters it is too high. But without the casters there isn't much of anything else there for it to rest on but these cheap looking plastic skids. Shelving is very inefficient. I stole extra shelves from the old fridge to add.
                      by
                        Rating provided by a verified purchaser...
                        Rating provided by a verified purchaser
                        by
                        • Verified Purchase
                        Rating provided by a verified purchaser...
                        Rating provided by a verified purchaser
                        by
                        • Verified Purchase
                        1 found this review helpful
                        products good but delivery subcontractors HORRIBLE
                        I bought the fridge freezer combo and waited 12 weeks. They sent subcontractors and these guys DID NOT KNOW how to affix the pedals and scratched my fridge. I have to have the company come BACK to fix everything. I paid 200 for them to screw it all up. I will say the customer service for Gladiator is excellent. Johnny was very professional and helpful!!!. He tried his best to make me happy which is a tall task.
                        by
                          • Recommended
                          Not as expected, waiting from company to pick-up refrigerator and get my money back.
                          Not as expected, waiting from company to pick-up refrigerator and get my money back.
                          by
                          • Verified Purchase
                          1 found this review helpful
                          Rating provided by a verified purchaser...
                          Rating provided by a verified purchaser
                          by
                          • Verified Purchase
                          Seems to be a well built refrigerator - durable.
                          Seems to be a well built refrigerator - durable.
                          by
                          • Verified Purchase
                          • Recommended
                          We’re using it as a spare refrigerator in the garage....
                          We’re using it as a spare refrigerator in the garage. Easy to organize.
                          by
                          • Verified Purchase
                          1 found this review helpful
                          I really like it! It’s very spacious and exactly...
                          I really like it! It’s very spacious and exactly what I was looking for!
                          by
                          • Verified Purchase
                          Rating provided by a verified purchaser...
                          Rating provided by a verified purchaser
                          by
                          • Verified Purchase
                          Unit requires being laid on its side to add wheels....
                          Unit requires being laid on its side to add wheels. Foot plate is a bit difficult to attach. Nice room inside interior. Does not keep produce fresh compared to a SubZero. Produce that normally would be in prime condition for a 7-14 window aged out in 3 days. Beets, radishes, carrots. They were not kept next to any off gassing fruit that accelerates aging such as apples. Great frig for beverages ,eggs, & party trays
                          by
                          • Verified Purchase
                          6 found this review helpful
                          So far so good! Would like the electrical cord to...
                          So far so good! Would like the electrical cord to be a little longer - unless you have the matching freezer, you may need more than one outlet to accommodate both this refrigerator and a chest freezer like we have. Inconvenient, but not a deal breaker.
                          by
                          Response from Gladiator TeamFeb 20, 2020
                          Awesome! So happy to hear that JB. We will forward your concern to the appropriate departments for review in future design consideration. GladiatorGarageworksBrand
                          • Verified Purchase
                          2 found this review helpful
                          This “garage” refrigerator is wonderful! Keeps the “ “drinks” at...
                          This “garage” refrigerator is wonderful! Keeps the “ “drinks” at the perfect cold temp to pop one open and enjoy! I am proud of my “Gladiator”
                          by
                          Response from Gladiator TeamJan 28, 2020
                          Awesome! So happy to hear that HomeDepotCustomer. GladiatorGarageworksBrand
                          • Verified Purchase
                          1 found this review helpful
                          No, it was delivered without the wheels or foot petal...
                          No, it was delivered without the wheels or foot petal assembled and then I asked them to reverse the doors for correct opening and they only would do one door "running late" to next appointment! Never again!!!
                          by
                          Response from Gladiator TeamJan 16, 2020
                          Hey HomeDepotCustomer, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. GladiatorGarageworksBrand
                          • Verified Purchase
                          1 found this review helpful
                          Showing 1-30 of 126 reviews