Purchased 14 of these and about half of them I had to fix the side glass panels because of the poor quality of the glue that they used to bond the glass to the metal. We used LED lights and we are happy with the look and lighting they give off
Response from Globe ElectricNov 9, 2020
Hello Scott, it sounds like you may need our help getting the best experience possible with our Globe Electric Williamsburg 2-Light Dark Bronze Flush Mount Ceiling Light and we would like to address your concerns. We are a company that has been in business for over 85 years producing quality products at competitive pricing, that are subjected to strict quality control. If you would like to speak to one of our Customer Care agents concerning the issue you describe we are available Monday-Friday 9 am – 5 pm EST at 1-888-543-1388 or by email at email@example.com.
Customer review from homedepot.ca
May 5, 2021
Out of the box and completely installed on 10 minutes...
Out of the box and completely installed on 10 minutes
Apr 21, 2021
Mounting plate insulation too thick
Bought two of these for hallway.
1) They look good installed
2) Were very well packaged.
1) There is 2” of fiber insulation glued to the back of the mounting plate. This insulation is meant to compress into the ½” space behind the plate. However, due to the thickness and the compression force, the insulation really works against you when trying to make the mounting plate flush with ceiling. Despite this, with some creativity, was eventually able to get them flush.
2) The wires coming out of the socket tubes into the back of the mounting plate have small round plastic spacers to help prevent wire chaffing on the end of the tubes. On both of my fixtures, both spacers were pulled out, thus inhibiting the intent of the spacers. Was able to push all of the spacers back into place.