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Customer Reviews for Google Nest Hub Max - Smart Home Speaker and 10 in. Display with Google Assistant - Chalk

Internet #310771136

Model #GA00426-US

Store SKU #1004637155

  • You can make video calls or leave video messages with Duo
  • Control your smart home with Google Assistant or just a tap
  • Watch all your favorite shows and movies on Nest Hub Max

Customer Reviews

  • 4.2
    out of 1,016 reviews
  • 70% recommend this product
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Showing 1-30 of 1,016 reviews
Excellent! Just as described. We use it all the time!...
Excellent! Just as described. We use it all the time!
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  • Verified Purchase
1 found this review helpful
Like a second hand (get it, the clock..)
I have my max setup next to my computer. Let's my check security cameras, make phone calls, adjust my lighting etc all by voice command without taking up real estate on my computer screen. Also good for playing relaxing Tibetan flute music from youtube while working
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    • Recommended
    5 found this review helpful
    Easy to use and the camera is amazing. Perfect for large rooms. I have mine in the kitchen and it...
    Easy to use and the camera is amazing. Perfect for large rooms. I have mine in the kitchen and it comes in handy when trying to video chat or look up information when your hands aren't free.
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    • Verified Purchase
    • Recommended
    8 found this review helpful
    Easy to install and has eliminated spotty WiFi coverage in house where main modem/router is on di...
    Easy to install and has eliminated spotty WiFi coverage in house where main modem/router is on different floor that primary internet usage.
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    • Verified Purchase
    • Recommended
    5 found this review helpful
    I absolutely love my Nest hub max. I used to use my phone to cook recipes. I no longer have to do...
    I absolutely love my Nest hub max. I used to use my phone to cook recipes. I no longer have to do that. The nest hub shows the ingredients list and reads the steps to you. I love that I can speak my shopping list into the hub and I can access it on my phone while in the supermarket. I love so much about it. I can go on and on.
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    • Verified Purchase
    • Recommended
    5 found this review helpful
    It's great device. Great quality! But can't do much. I think I would have been better off with ju...
    It's great device. Great quality! But can't do much. I think I would have been better off with just a tablet with some stand (tablet would do more and it would still include Google home- if Android tablet). So, bought it, it's a great device (nothing wrong about it), it just that I could have been better off with a tablet. Did a mistake. It's ok though.
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    • Verified Purchase
    4 found this review helpful
    Very nice, love the bigger screen. Easy to set up & use. I speaker sounds good but could use a li...
    Very nice, love the bigger screen. Easy to set up & use. I speaker sounds good but could use a little better quality 1 for when you listen to music.
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    • Verified Purchase
    • Recommended
    5 found this review helpful
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    • Verified Purchase
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    • Verified Purchase
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    • Verified Purchase
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    • Verified Purchase
    Love Google
    Nice product. Very helpful household device .
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    • Verified Purchase
    • Recommended
    NOT MATTER COMPLIANT
    Sure you can tell Google to control lights and devices and yes it has Thread radio for matter over thread devices... But sadly all of Google hubs are NOT MATTER COMPLIANT, you can not control locally when the Internet goes down!!! The hubs will instantly shut down and will be useless, will not even tell time, with no Internet!!! On top of the fact a majority of the fixed apps will to longer work because Google stop supporting them, but they are still on the hub, you can not add any apps to hub!!
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    Response from Nest SupportJan 16, 2024
    Hello there, MasterMaker. Thanks for sharing your feedback about the Nest Hub Max. We appreciate your insights into the device's functionalities. We're sorry to hear about the challenges you've faced, and we understand the importance of having reliable and consistent control over your smart home devices. It's important to take note that while Nest Hub Max and other Google hubs are designed to offer seamless connectivity and control, the dependency on the internet for certain functionalities can be a limitation. We want to know more about your concern so we can provide a better resolution. We encourage you reaching out to the dedicated team of specialists on the Google Help Center here: https://support.google.com/googlenest/gethelp Nest
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      • Verified Purchase
      Great item Just don't order onlie
      Great product just do not order online from home depot. They only shipped me half of the item and they tell me they (home depot) lost the other half, so instead of sending me the other half they want me to bring in the half they sent for a refund and of course purchase another one for the non sale price.
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      Response from Nest SupportJan 11, 2024
      Hi there, carl. Thanks for sharing your experience with the Nest Hub Max and bringing the issue with your Home Depot order and we apologize for the inconvenience you've faced. It's disappointing to hear that you only received half of the product, and we understand the frustration that comes with such situations. We appreciate your patience. We recommend reaching out to Home Depot's customer service and express your concerns. We hope you enjoy using your Nest Hub Max. If you need technical assistance and other concerns, please reach out to our dedicated team of specialists on the Google Help Center "Contact Us" page here: https://support.google.com/googlenest/gethelp Nest
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        • Verified Purchase
        It kept losing WiFi signal, even when placed only a few feet away from our router. Tech support was no help and they advised me to return it, which I did, but even though I ordered it online, Home Depot required me to return it to a store. Overall a bad product and return experience.
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        Response from Nest SupportJan 7, 2024
        Hello there, LongIslandDad. We’re sorry to hear about your experience with Nest Hub Max and our support team. We’ll use your feedback to work on improving our products and services, including how we handle customer concerns with care and efficiency. If you find yourself wanting to try any of the Google Nest devices in the future and have some questions or concerns, you’re always welcome to visit us here: https://support.google.com/googlenest/gethelp Nest
        • Verified Purchase
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        • Verified Purchase
        Perfect, just what was needed to control all my Google products.
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        • Verified Purchase
        This was exactly what I was looking for, and I was amazed that Home Depot had it at the lowest price! I love mine, and use Google assist every day!
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        • Verified Purchase
        Most impressed that Home Depot sells personal electronic devices. Who knew? Certainly not me. Dropped cable and switched to streaming. Old Smart TVs required external device for YouTube TV. Never thought to shop HD and only found them because conventional sources limited me. Home Depot was competitive price and no limit on how many I bought.
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        • Verified Purchase
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        • Verified Purchase
        I picked up the product at the store. Camera will not work and have been unable to find help support.
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        Response from Nest SupportDec 14, 2023
        Hello there, JAMES. Thank you for sharing your concerns about the Nest Hub Max. We're sorry to learn that the cameras of your device are not working and that you're having a difficult time finding support. This is not the experience we want you to have with the products and services we offer. It's important to us that we provide you with the best help possible and identify why you're having issues with the camera. Please reach out to our dedicated team of specialists on our Google Help page for immediate support here: https://support.google.com/googlenest/gethelp Nest
        • Verified Purchase
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        • Verified Purchase
        Good product at an amazing price
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        • Verified Purchase
        I rated your product only from what I have heard about it. I bought them for my twin daughters who are freshmen at LSU in Baton Rouge La. When I asked them do they want one they was filled with complete joy. This is why I bought them and gave them a high rating. They are Christmas gifts so I won’t know for sure how they are until then.
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        • Verified Purchase
        My main complaint about the google home display is that when you ask for information about something, it lists them but doesn't read them out loud. So having the bigger screen is great for that stuff.
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        • Verified Purchase
        Work out perfectly. I now have complete coverage in my 3101 sqft home. Highly recommended and easy to set up.
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        Showing 1-30 of 1,016 reviews

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