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Customer Reviews for Google Nest Thermostat - Smart Programmable Wi-Fi Thermostat Charcoal + Nest Thermostat Trim Kit Charcoal

Internet #318543952

Model #GA03701

  • Control your Thermostat from wherever with the Google Home app
  • Designed so you can install it yourself in 30 minutes or less
  • Trim Kit helps to cover imperfections on your wall

Customer Reviews

  • 3.6
    out of 374 reviews
  • 47% recommend this product
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Showing 1-30 of 374 reviews
Easy installation, temperature control made easy.
by
  • Verified Purchase
Worked properly with my 4 wire Lennox Furnace and A/C
The worked with my Lennox Furnace and AC. Its approx 19 years old. I wasn't aware you needed a special-order bracket if your wiring uses a standard electrical box. I was able to retrofit the existing Honeywell Lyric Round back plate so it worked out ok. Its hard to see but I attached it.
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    • Recommended
    Easy to install and navigate. Definitely in improvement and a upgrade.
    by
    • Verified Purchase
    Well, on Christmas eve-eve, our older Nest thermostat decided to...
    Well, on Christmas eve-eve, our older Nest thermostat decided to lose its brain and stop functioning. No big deal except it was -7° F outside! I went to Home Depot the next day (Christmas eve, thankfully they were open) and purchased the Google Nest thermostat. I was affordable and easy to install. My older setup had only 4 wires, but this thermostat, altough it worked, was complaining about low voltage and no "C" (common) wire. Luckily there were xtra conductors tucked in the wall box so I connected one of the extras to "C" both on the thermostat base and on the furnace controller. This fixed the voltage issue. I prefer the older model as it had a rotating ring to control, this has touch sensors on the right hand side that take a bit to get used to. This does not work with the Nest app, but instead works with the Google Home app. I find the app simple to use. I have not enabled the learning features, as I want to control my home temperature. Overall a great product!
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    Response from Nest SupportJan 13, 2023
    Hello eeewee, thanks for sending in your feedback on your Nest Thermostat and we're sorry to learn that you had an inconvenient experience with your thermostat. We appreciate how you were able to connect a C wire and provide consistent power to your device. If you need further assistance or have additional questions, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest
    • Verified Purchase
    2 found this review helpful
    Easy to use. Works as described
    Worked perfectly with the Nest thermostat to hide any missed paint spots in wall where old thermostat was
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    • Verified Purchase
    • Recommended
    Easy installation and very easy to use...
    Easy installation and very easy to use
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      A battery that needs replaced every 3 to 6 months is a NO GO... put a recharge in there for a few bucks..
      by
      Response from Nest SupportSep 4, 2024
      Hi there. If your Nest Thermostat is draining the battery quickly, it might be due to power sharing issues with your HVAC system. When the thermostat doesn't receive power through any of its power wires and relies solely on the batteries, the battery life can be shorter.
      If this is the case, we recommend contacting our support team directly to explore available solutions to resolve this issue.
      Tap the link to get in touch: https://support.google.com/googlenest/gethelp?hl=en Nest
      • Verified Purchase
      by
      • Verified Purchase
      Don't buy this garbage
      Worked well for a month or 2 but then the system had the fan running constantly, wouldn't shut off even with the thermostat removed. I should have read the reviews before buying, this product has a ton of issues. I will be going back to a plain old thermostat.
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      Response from Nest SupportSep 4, 2024
      We're sorry to hear about the issues you experienced with our Nest Thermostat. This is not the experience we want you to have. Our team is ready to assist. Tap the link below to contact us:
      https://support.google.com/googlenest/gethelp?hl=en Nest
        by
        • Verified Purchase
        So easy too install and works great
        by
        • Verified Purchase
        This is the dumb version of a Nest Thermostat that must be controlled via the Google Home app. Doesn’t allow you to activate via your Nest app if you preferred not to migrate. Returned and bought the $200 smart version…
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        • Verified Purchase
        Product fit perfectly on the nest we got and it covered the spot where we took out our old thermostat so no need to paint.
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        • Verified Purchase
        by
        • Verified Purchase
        Sensors are awesome! They can be placed in any room near the thermostat and can then be assessed to monitor room temperature remotely.
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        • Verified Purchase
        Trim kit is a must have if you are purchasing the Google Nest Thermostat. This is the least cost Nest device. The more expensive model self learning model comes with the trim kit as part of the purchase.
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        • Verified Purchase
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        • Verified Purchase
        by
        • Verified Purchase
        Bought this product only to get home and realize it’s already been opened and installed before.
        by
        • Verified Purchase
        horrible
        I got the box with no thermostat in it an they are telling me there nothing they can do. I spend thousand and thousands of dollars with them. And they said there nothing we can do for you,when we shipped it weight was corect. Nope no it wasnt bec i dont have a thermostart. Great job home dumpster you strike again.
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          • Recommended
          by
          • Verified Purchase
          by
          • Verified Purchase
          I am not happy with this product! First of all, I did a curbside pickup order and package looked like it had been opened previously. I kept it couple days thinking I would return it and decided to install it anyways and I’ve been noticing the AC keeps running even though it’s reached its temperature. As if fan is on but thermostat is on auto. I’ve went through all the settings and keep having to turn it on and off manually ?
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          Response from Nest SupportMay 23, 2024
          Hi there, we're sorry to hear about your experience with your Nest Thermostat — We suggest checking out this guide to find some steps to troubleshoot your device: https://support.google.com/googlenest/answer/9235232?hl=en&sjid=7581586170781802292-NA Nest
          • Verified Purchase
          by
          • Verified Purchase
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          • Verified Purchase
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          • Verified Purchase
          Couldn't get past the set up because it couldn't recognize wires. Mostly the c and g. Returned and bought a sensi lite. Had it installed and running in less than 20 minutes.
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          • Verified Purchase
          Very easy to install and use
          by
          • Verified Purchase
          Not for a vacation home....
          I installed this at a vacation home and found a major flaw in this product, there is no way good to set this thermostat to hold a temperature. It only wants to keep the temp at 62*, it took some time but I "think" I've figured out a workaround by deleting all the schedules and have only one that sits at 55* all the time. I think I'll have to make schedules for when we are in the house and then delete them all again when we leave.
          by
          Response from Nest SupportApr 1, 2024
          Hi Jake, thanks for your feedback. We will take notes of your comment.
          To prevent your Nest Thermostat from setting temperature preferences on its own, try disabling the "Auto-Schedule" feature and setting a new schedule manually.
          If you need any further assistance, please don't hesitate to contact our support team: https://support.google.com/googlenest/gethelp?hl=en Nest
            Keeps dropping the connection to WiFi, cannot control from phone, which was the hope point of this purchase. Disappointed to say the least.
            by
            Response from Nest SupportMar 28, 2024
            Hi Marcus. Thanks for sharing your feedback about the Nest Thermostat. We’re sorry to hear that your thermostat keeps dropping the wifi connection. We recommend checking step 8 in this guide. https://support.google.com/googlenest/answer/9243422?hl=en-SG&sjid=4366356062126745543-NC#zippy=%2Creset-your-thermostats-wi-fi-connection
            If the issue persists feel free to contact us for further assistance, tap the link below: https://support.google.com/googlenest/contact/social_googlenest?hl=en&authuser=0 Nest
            • Verified Purchase
            Showing 1-30 of 374 reviews

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            Features

            Backlit Display, Battery Back-Up, Filter Indicator

            Removable Interface

            Backlit Display, Battery Back-Up, Filter Indicator

            Auto Changeover, Backlit Display, Daylight Savings Time Ready, Filter Indicator, Outdoor Temperature Display, Vacation Mode

            Thermostat Compatibility

            Universal

            Universal

            Universal

            Universal

            Wire Configuration

            3-Wire

            C-Wire

            3-Wire

            C-Wire

            Power Options

            Hardwired

            Hardwired

            Hardwired

            Hardwired

            Control Type

            Dial, Phone Controlled

            Dial, Manual, Phone Controlled

            Dial, Phone Controlled

            Phone Controlled, Touchscreen