I have several of the Greenworks 24 volt tools. This battery was a good purchase for my collection to power these devices. I love the fact that has USB port to charge other items away from grid power. The down side to this is the fact that Greenworks has 2 different 24 volt batteries. This battery does NOT fit my weed eater!
This battery gave me over 20 minutes of run time using Turbo 50% of the time. Unfortunately the battery fail prematurely. I store my batteries in a climate-controlled room. I never use a hot battery in a tool and always allow the battery to cool before charging.I did speak with a customer service representative by the name of Faye, she was able to send me out another battery. When I receive my new battery I will give an updated review on its longevity. As for the customer service keep it up Greenworks! this really determines whether I'll invest in a product or not.
Greenworks batteries are hands down the best in the world. I am an equipment manufacturer and have been pairing our equipment with Greenworks batteries for over 6 years and we have sent these batteries with our equipment to over 23 countries! Excellent quality and very reliable batteries!