I like their product but if you have a problem you will not find any support. They do not return phone calls when you leave a message and they do not answer their phones. They have a section on their website were you can email them with a concern but when you start filling in the form their screen turns grey and will not let you complete the form. The warranty is worthless. If you have a problem the only solution will be to throw away your unit and purchase another one and hope it does not have any issues.
Didn’t work. Guardline said it was defective and made...
September 8, 2020
Didn’t work. Guardline said it was defective and made us return it only to send us a refurbished unit. We bought this brand new, and it was within the 30 days of purchase. Too many emails and phone calls with still no resolution. Wouldn’t buy from them again.
I was pleased to find out it works like a charm! I had to do a little fine tuning but that's to be expected. We've had a few false alarms due to the beam possibly being set to low but it's been doing its job warning me of all cars, and my moms John Deere Gator, driving in.
Picks up intermittently. I just now removed the shield around the eye which is supposed to increase sensitivity. I re-aimed the unit. It will not remain aimed level, it's own weight causes it to aim downward. There is no way to tighten the ball it rotates on. I drove out and half an hour later came back. It did not detect me either time. Another car left just before I returned. It was not detected either. Bought the unit in May so batteries should not be dead already. I had a Chamberlain that worked but I could not hear the tone on the indoor unit. I can hear this one, when it works.
This Driveway Alarm works great. My only complaint is...
May 30, 2020
This Driveway Alarm works great. My only complaint is that I had to put a larger cover around it because when in got rain on the lens it did not work. The little rain guard that comes with it to shelter the lens is not big enough. After putting a larger cover over it, it seems to be working every time. I have it mounted about 300 feet from the house on a tree and kind of hidden from view. After mounting it there I thought it was giving off false alarms when it would go off but know one was there. Then I noticed one of our cats walking along the road and set it off. I just adjusted it to a higher angle and now it works great. I really like that the receiver has adjustable volume. It is loud enough for us to hear from any room in the house.. Well worth the money if you want to know when someone is coming down your driveway.