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Customer Reviews for HDX Deluxe Flexible Swimming Pool and Spa Vacuum Head

Internet #203796275

Model #67310

Store SKU #571260

  • Weighted for submersibility and smooth underwater maneuvering
  • Features shatter-proof material and alcohol-based indicator
  • Mar-proof materials won't scratch pool surface

Customer Reviews

  • 4.1
    out of 171 reviews
  • 82% recommend this product
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Showing 1-30 of 171 reviews
It works as expected.....
It works as expected..
by
  • Verified Purchase
Once it is connected correctly it works perfectly! (be sure...
Once it is connected correctly it works perfectly! (be sure you turn the pool pump on LOL). It picks up dirt and leaves in the bottom of the pool. I purchased it for cleaning between pool service visits. I almost spent hundreds of dollars for a robotic cleaner, no need , this little manual pool vacuum works!
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Response from Poolmaster Product ExpertAug 29, 2022
Thanks so much for choosing our HDX Flex Vacuum. So glad it is doing the job well as expected. Poolmaster_HDX
  • Verified Purchase
by
  • Verified Purchase
by
  • Verified Purchase
save your money
Due to the design it sucks strongest in the center and is almost non existant past that.
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Response from Poolmaster Product ExpertJul 25, 2022
Hi,
We are sorry you are not entirely satisfied with the vacuum head.
Typically, moving slowly along the bottom of the pool enables the vac head to pick up all debris on the bottom. Poolmaster_HDX
    • Recommended
    This is better for in ground pool
    This wasn't great for an above ground pool and has no brush on either
    by
    Response from Poolmaster Product ExpertJul 8, 2022
    Hi,
    You are correct. This flexible vacuum with wheels is made especially for a hard surface pool.
    Please try our HDX # 67311, vacuum with brushes, made for vinyl liner pools.
    You will fins is the pool department at your local Home Depot store! Poolmaster_HDX
    • Verified Purchase
    Takes off the paint!...
    Takes off the paint!
    by
    Response from Poolmaster Product ExpertJul 7, 2022
    Hi, If your pool surface has been painted and the color is chalking off, this can be caused by natural deterioration of the paint. We suggest asking a pool professional about this.
    We would recommend a brush only type manual vacuum head for a painted pool surface. Poolmaster_HDX
    • Verified Purchase
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    • Verified Purchase
    by
    • Verified Purchase
    Operates as expected...
    Operates as expected
    by
    • Verified Purchase
    by
    • Verified Purchase
    Poor suction. Hard to keep on floor of pool.
    Even tho it feels heavy duty, it floats upwards whem i push it around pool. The suction is so poor that i preferred to just get in the pool and vacuum by hand without this head attached. Not at all what i was looking for.
    by
    Response from Poolmaster Product ExpertJun 15, 2022
    Hello,
    We are sorry to see you are not satisfied with the vacuum head.
    It sounds as though the hose may not be fully primed?
    The suction is created by your pool pump, so please make sure 1. The filter is clean (back washed)
    2. the vacuum hose is 100% primed with water, as air inside the hose will create less suction
    Please feel free to call our Customer Service Department if you would like to discuss further. Monday-Friday, 8-4 PST at 800-854-1492. We are here to help! Poolmaster_HDX
      by
      • Verified Purchase
      It works ok, but it does not have great suction....
      It works ok, but it does not have great suction.
      by
      Response from Poolmaster Product ExpertMay 25, 2022
      Hi Patricia,
      The suction comes directly from a fully primed vacuum hose, and a clean filter.
      We would be happy to discuss and offer suggestions.
      Please call us directly, weekdays, 8-4 PST at 800-854-1492 Poolmaster_HDX
      • Verified Purchase
      by
      • Verified Purchase
      by
      • Verified Purchase
      Works Well - Needs Replacement Wheels
      Works well, a little overpriced compared to com parables. I wish replacement wheels were available for purchase as those are the items that ware out creating need to replace the entire assembly.
      by
      Response from Poolmaster Product ExpertMay 5, 2022
      For replacement parts you may contact our Customer Service Dept, weekdays, 8-4 PST at 800-854-1492 Poolmaster_HDX
      • Verified Purchase
      • Recommended
      Almost works better than the auto sweeper I use....
      Almost works better than the auto sweeper I use.
      by
      • Verified Purchase
      Doesn’t create a good vacuum. Compare to my old one...
      Doesn’t create a good vacuum. Compare to my old one this one has 2 holes on top so I think it’s loosing vacuum there. Will be returning.
      by
      Response from Poolmaster Product ExpertApr 28, 2022
      Hi,
      Sorry to hear of the issue.
      Typically if a vacuum doesn't have sufficient suction the cause is the vacuum hose, which could be caused by air inside the hose (by not priming it fully) or an actual leak in the hose.
      To discuss further you are welcome to contact our Customer Service Dept directly at 800-854-1492
      (Mon-Fri, 8:00-4:00 PST) Poolmaster_HDX
      • Verified Purchase
      Work excellent in my swimming pool...
      Work excellent in my swimming pool
      by
      • Verified Purchase
      Flexible, functional, and gets all the corners and slides smoothly....
      Flexible, functional, and gets all the corners and slides smoothly.
      by
      • Verified Purchase
      by
      • Verified Purchase
      by
      • Verified Purchase
      Makes it easy to vacuum a heavy algae layer on...
      Makes it easy to vacuum a heavy algae layer on the bottom of the pool. The algae accumulated during the time between the pool house was damaged by a falling tree and getting the pump/filter back p and running.
      by
      • Verified Purchase
      Very sturdy. Works great...
      Very sturdy. Works great
      by
      • Verified Purchase
      Rating provided by a verified purchaser...
      Rating provided by a verified purchaser
      by
        Works fine but suction not as strong as older model....
        Works fine but suction not as strong as older model.
        by
        Response from Poolmaster Product ExpertJan 21, 2022
        Hi, Thank you for choosing this HDX vac and for taking the time to post your review.
        There are a couple of things you might look at regarding (lack of) suction during vacuuming.
        The suction comes directly from the connection between the vacuum head and inlet (by way of spiral vacuum hose) and power provided by your pool pump.
        Therefore we suggest
        1. Be sure the spiral vacuum hose is fully primed with water so no air is getting in causing reduced suction and that it is placed securely into the skimmer inlet before vacuuming.
        2. Be sure your filter is clean and pump basket empty before you begin to avoid any restrictions there.
        We hope you find these suggestions helpful! Poolmaster_HDX
          by
            Great Plaster or Pebble Tech pool vacuum head.
            Large heavy duty vacuum head, good quality!
            by
            • Verified Purchase
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              Showing 1-30 of 171 reviews

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