Customer Reviews for HOOVER Professional Series SmartWash Advanced Automatic Corded Carpet Cleaner Machine, Auto Mix, Auto Dry, Deep Clean, FH52023V
- Automatic carpet cleaning for a deep clean as easy as you move
- Auto dry after carpet shampooing with heatforce for faster drying
- Helps remove deep dirt, debris and pet messes
Customer Reviews
Dec 7, 2023
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Dec 7, 2023
Very easy to assemble. I have animals in the house so I have to have a carpet cleaner. It works great.
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Dec 6, 2023
Beat shampooer ever! Powerful! Easy to clean!
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Dec 6, 2023
They send a used item
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Response from HooverUSADec 7, 2023
Thank you for taking the time to share your feedback regarding your Professional Series SmartWash Advanced Automatic Carpet Cleaner. We are sorry to hear that you are not completely satisfied with your purchase. We will ensure that these comments are forwarded to the appropriate department. If you require additional customer service, please do not hesitate to contact us at Hoovercustomersupport@ttifloorcare.com so we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
Dec 6, 2023
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Nov 29, 2023
With the suction on this machine, carpets are dry with in a few hours without using fans or heaters. Can almost walk on the carpet in socks within minutes after finishing and not getting wet.
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Nov 29, 2023
The Hoover auto carpet machine is truly automatic. Just push forward to wash then pull to remove dirt right up. Brushes comes apart to clean is a plus. The brushes cover could be easier to clean but still well worth getting the machine.
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Nov 29, 2023
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Nov 29, 2023
Great carpet cleaner. Easier to use than the last one we had. It does the job.
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Nov 29, 2023
Broke the second time I used it. Worked good right u until then.
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Response from HooverUSANov 29, 2023
Thank you for taking the time to share your feedback. We apologize you are having issues with your Professional Series SmartWash Advanced Automatic Carpet Cleaner Machine. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please contact us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
Nov 29, 2023
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Nov 15, 2023
Leaks
At first I absolutely love using my Hoover. Water tank and solution tank are easy to take off and put back on. Unfortunately, after three uses it started to leak out all of the water from the clean water tank. Luckily I’m in the time frame for returning.
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Response from HooverUSANov 16, 2023
Thank you for taking the time to share your feedback. We apologize you are having issues with your Professional Series SmartWash Advanced Automatic Carpet Cleaner. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please contact us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
Nov 12, 2023
Unreliable
3rd time I was using, it's changed voice first then then I am scared to use. I have to trash it this trash product
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Response from HooverUSANov 13, 2023
Thank you for taking the time to share your feedback. We apologize you are having issues with your Professional Series SmartWash Advanced Carpet Cleaner. We are sorry to hear that you are not completely satisfied with your purchase. We will ensure that these comments are forwarded to the appropriate department. If you require additional customer service, please do not hesitate to contact us at Hoovercustomersupport@ttifloorcare.com so we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
Nov 8, 2023
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Nov 1, 2023
Great Carpet Cleaner
I have very busy children and that spill everything from food to milk and juice on the carpet and this carpet cleaner along with the solution that I used that works with the cleaner brought my carpet back to life and the order that was on the carpet also lifted. This is a great investment to have especially if you have younger children as busy as mines.
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Customer review from hoover.comNov 1, 2023
I am returning this machine it would not ever buy this again
Used it once halfway through it Quit sucking up the water from the carpet. Took it apart and got it to work. I want to use it a second time same problem but this time can't get it to work. It's blowing out the air instead of vacuuming in, so I cannot get the water out the carpet.
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Response from hooverpwrNov 5, 2023
Thank you for taking the time to share your feedback. We apologize you are having issues with your SmartWash Automatic Carpet Cleaner. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please contact us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
Customer review from hoover.comOct 26, 2023
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Oct 25, 2023
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Oct 25, 2023
Broke after three uses
Worked great until the third time we went to use it. The water tank leaks the moment it's placed on the machine and it's not powered on. Lost a quarter of a tank before getting started. We have to take both the water and solution tank off to dry.
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Response from hooverpwrOct 29, 2023
Thank you for taking the time to share your feedback. We apologize you are having issues with your SmartWash Automatic Carpet Cleaner. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please contact us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
Customer review from hoover.comOct 8, 2023
Very easy to maneuver and cleaning solution smells good.
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Oct 6, 2023
I am very satisfied with the purchase.
So simple to use. cleaned my entire house and all throw rugs as well. i had no idea my carpet was that dirty until i put the waste water down the toilet. All parts are sturdy and easily cleaned. Exceeded my expectations.
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Customer review from hoover.comOct 4, 2023
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Sep 27, 2023
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Sep 24, 2023
Best I have ever used!
I have used several home carpet cleaners and this one is amazing. Ive had no issues using it. A few things I love is you can take the rollers out and clean them easily. The clean and dirty water tanks are large and easy to dump and fill. I love the fact I dont have to use a squeeze trigger to spray the cleaner. It auto applies the cleaning water onto the carpet when you push forward and "drys" sucks up the cleaning water when you pull back or you can do dry mode only. Easy to put together. 10/10
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Sep 21, 2023
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Sep 20, 2023
Works great. Easy to use.
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Sep 20, 2023
Broke after a year
I got this steamer due to reviews a year ago. I used it just 3 times and it stopped working. It start to smell like burning and overheats.
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Response from hooverpwrSep 24, 2023
Thank you for taking the time to share your feedback. We apologize you are having issues with your SmartWash Automatic Carpet Cleaner. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please contact us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
Customer review from hoover.comSep 16, 2023
Stops spraying water
Bought in 2020 and used maybe 6 times It won't release water onto the carpet any longer (it will for the small attachment but not the cleaner itself). Clean as a whistle, buy something else.
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Response from hooverpwrSep 24, 2023
Thank you for taking the time to share your feedback. We apologize you are having issues with your SmartWash Automatic Carpet Cleaner. We want to ensure that you are getting the best product performance and would like to provide you with some troubleshooting steps. Please contact us at Hoovercustomersupport@ttifloorcare.com with your model number and the issue you are experiencing so we may assist you further. We look forward to hearing from you! ~Warm Regards, The Hoover Team
Customer review from hoover.comAug 30, 2023
Love it . Works wonders. Easy to operate. Great to have with pets.
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Aug 23, 2023
Very simple to operate. A little bigger than I would like. But Great Wall to wall carpet cleaner. Has several neat features .
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