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Customer Reviews for HOOVER SmartWash Pet Complete Automatic Carpet Cleaner Machine with Removeable Stain Pretreat Wand

Internet #313735011

Model #FH53000

Store SKU #1005507507

  • Automatic cleaning gives you a deep clean as easy as vacuuming
  • Portable pretreat wand tackles pet stains on carpet & upholstery
  • Designed for homes with pets to deep clean and resist pet odor

Customer Reviews

  • 4.7
    out of 809 reviews
  • 95% recommend this product
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Showing 1-30 of 809 reviews
Great product!!!!!
All I can say is the machine is wonderful, easy to use, easy to clean. I love everything about it. Would highly recommend if you have pets, kids, or messy grown ups!
by Messy house
  • Verified Purchase
  • Recommended Product
This is a product that reeling works....
This is a product that reeling works.
by HomeDepotCustomer
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by HomeDepotCustomer
  • Verified Purchase
I would buy carpet cleaner again
I love this vacuum . I have two small dogs two kids and well they sure can get carpet dirty and this pet smart carpet cleaner is amazing . But now I can't get a part for it they don't have it so that really sad my brush head won't spin becase of a part that dose not spin from in the the carpet cleaner that hold the brush and make it spin .
by Esther
    • Recommended Product
    I will not buy this agai
    It works great for a few months then the brushes stop working. The bearings go in them. This was my 2nd machine in the last 6 months. The first one quit after having it for 3 months. Thought we'll will try again and the same problem.
    by Shannon
    Response from hooverpwrJul 1, 2021
    Hello Shannon, Thank you for your feedback on the Hoover SmartWash PET Complete Automatic Carpet Cleaner. We would like to improve your experience with this unit and are here to help! In order to best assist you, please contact us directly at HooverCommunity@ttifloorcare.com with reference to this review and model number. Thank you! Matt - Hoover Team
      Worked very well and gentle enough to clean an older...
      Worked very well and gentle enough to clean an older rug that was sitting in storage and collecting dirt/dust.
      by SJB
      • Verified Purchase
      Better job than the professional I hired
      I had my wool area rug cleaned a few weeks before I got the smart wash pet complete and it honestly looked the same after he was done. I either had to get a new one or take it in for 300.00 to the shop. I saw the ad for this and read reviews and figured I may as well try! It looks 95% better! Easy to use and attachments are right there. I highly recommend this carpet cleaner! If it can get stains out of wool rug it will do even better on carpet!
      by Jill
      • Verified Purchase
      • Recommended Product
      Great machine would highly recommend it...
      Great machine would highly recommend it
      by DENISE
      • Verified Purchase
      Probably buy again
      Bulky. Plastic. Cleaned nicely. Powerful. Miss the way items were made in the earlier days.
      by Tricia
      • Verified Purchase
      • Recommended Product
      I would buy this product again
      We are very pleased with the purchase of this product. It is very easy to use. Other cleaners we have purchased in the past have dirty water recovery tanks that are difficult to clean. This one is easy to clean. The removable cover on the top of the brushes is also easy to remove and clean. These feature makes the cleaner look brand new. It also cleans up soiled pet spots from our senior dogs. Our carpets look revived and new. Very pleased and highly recommend this cleaner!
      by Karen the pet lover
      • Verified Purchase
      • Recommended Product
      Easy to Use, Easy to Clean
      We have three dogs and two cats so keeping the floors clean has always been a challenge. I purchased this carpet cleaner because two of our dogs are senior citizens now and we were constantly spot cleaning needed caused by incontinence and more sensitive stomachs. I love the ease of use and almost as importantly the ease of clean up when I'm done. Pet messes no longer stress me out. This is one of the best purchases I've made in a long time.
      by Vicky
      • Verified Purchase
      • Recommended Product
      First one worked so good bought a second one for son & wife
      So much better than a Rug Doctor. A must buy if you have pets.
      by John
      • Verified Purchase
      Deep cleans
      Works great for carpets in houses with pets it cleans very well
      by Brandon
        Leaks
        We have had this not very long. The lid always leaked and today it just sprung apart. A piece sprung out and we can't find it. I really need a replacement part for this.
        by Dog mom
        Response from hooverpwrJul 1, 2021
        Hello Dog mom, It looks like the part you need is the tank cap. You can purchase an additional tank cap here: https://hoover.com/products/solution-tank-cap-1. You can also see the other available replacement parts for this unit here: https://hoover.com/products/smartwash-pet-complete-automatic-carpet-cleaner?variant=38719158222999#parts. If you have additional questions, please contact us directly at HooverCommunity@ttifloorcare.com. Thank you! Matt - The Hoover Team
        • Verified Purchase
        Great purchase!!!
        White carpet looks great again! Removes pet stains and heavy traffic area stains!
        by Chef
        • Verified Purchase
        Can't do without!
        I absolutely love this carpet cleaner.ive had several and I didn't get a clean as good as this one. Incredibly easy to use and clean. Takes about 5 minutes to clean up. It runs just like a vaccum cleaner. Suction is great. I have 2 small pups and my house doesn't smell like it thanks to my carpet cleaner. Well worth it.
        by Jerzygirl801
        • Verified Purchase
        • Recommended Product
        Border Aussie
        It has great scrubbers that helps gets the smell out of carpet. I like the wand that allows you to pretreat the pee or poop. Overall, it's solid and it's the worth there money if you buy it directly from them because their customer service goes above and beyond.
        by CSAn
          • Recommended Product
          Great carpet washer
          The perfect product would highly recommend to friends and family
          by Someguy
            • Recommended Product
            This is a wonderful upgrade from my old cleaner!
            This was great purchase. I don't have pets, but I do have 5 children so the extra power and spot cleaner are needed for when they make a mess on the carpet.
            by JDC
            • Verified Purchase
            • Recommended Product
            Great carpet cleaner
            Very impressed with how easy this was to use. I like the separate water and solution tanks, so that it auto mixes it for you. Does a great job and would buy again.
            by CW
              • Recommended Product
              Rating provided by a verified purchaser...
              Rating provided by a verified purchaser
              by HomeDepotCustomer
              • Verified Purchase
              This product has been used once so far. I was very satisfied with its performance and the cleani...
              This product has been used once so far. I was very satisfied with its performance and the cleaning ability of the unit and the cleaners. The "dry only" feature was very helpful.
              by Tony
              • Verified Purchase
              • Recommended Product
              Rating provided by a verified purchaser...
              Rating provided by a verified purchaser
              by RICHARD
              • Verified Purchase
              Works for me!
              Greetings, The best I have ever owned and I am 65. A woman must have designed this one. Easy to clean. The best item is the DRY ONLY button to assure a dry carpet. My daughter bought one too. Love it! I will always have dogs and after using this cleaner, the carpet looks close to new again. The fibers stand up and have a clean feel and smell. My only problem is when I was cleaning the machine, I lost a bearing in the cleaning bar. It must have fell out and I will have to get another. But this is my only concern and all the other pluses make up for it. It's also easy to maneuver and not too heavy for me. dee
              by dee
                • Recommended Product
                I would not recommend buying this product again
                I have used this product to clean carpets and upholstery. It cleans well but is cheaply made of 75% plastic, the suction nozzle broke after two months and the pretreat wand broke after 3 months, and the rotating attachment for spot cleaning broke after 1 month. Sadly no warranty past 30 days like most brick and mortar stores offer. NO replacement parts available anywhere. Dont waste your money!
                by Me
                Response from hooverpwrJul 1, 2021
                Hello, Thank you for your feedback on the Hoover SmartWash Pet Carpet Cleaner. We would like to improve your experience with this unit and are here to help! In order to best assist you, please contact us directly at HooverCommunity@ttifloorcare.com with reference to this review and model number. Thank you! Matt - Hoover Team
                  by Rusty
                  • Verified Purchase
                  • Recommended Product
                  Definitely would purchase again!!
                  Great product!! Easy to use...comes apart and goes back together easily!! Removes all spots from the carpet! A pleasure to use!! If I had one wish..it would be to have a longer cord!
                  by Sherrie
                  • Verified Purchase
                  Amazing
                  Easy to assemble. Works great. A little tough to pull back to dry. All in all, a good investment.
                  by Johnny Cat
                  • Verified Purchase
                  • Recommended Product
                  Works great!!
                  It cleaned carpeted rooms and area rugs of various heights. Deodorized the carpets as well. Left my dirty carpets clean and spotless. I recommend this cleaner. I love it.
                  by Suzyquzy
                    • Recommended Product
                    I would buy this product again if needed
                    Great for cleaning stains and dog smell out of my carpets!
                    by Julia
                    • Verified Purchase
                    • Recommended Product
                    Showing 1-30 of 809 reviews