Let me start with the positive. It is a beautiful stove and we get a lot of compliments about the...
November 27, 2019
Let me start with the positive. It is a beautiful stove and we get a lot of compliments about the good looks. Practically it is hard to recommend this stove , because it comes we some hidden cost for the user.
We went into the store and purchased the stove inside the store on the public HomeDepot.com website. The store appliance specialist highly recommended the extended warranty. So we went included that option since we spent already $5k on the stove; we spent another $500 on the insurance for 5 years.
First issue is: Homedepot does not offer an professional installation service for this stove ;-( which is a requirement to get any kind of support from Hallman. If you thinking about installing it yourself, it is easy enough and totally doable, but you are left without support! Think about that!
Second issue: Our stove has non-function control buttons for the timer, which results in having the wrong time being displayed and being unable to use the Timer. Hallman wanted me to file a claim with the warranty company. I reached out via phone to Hallman and got pointed to the website. Filled out the online form. no response.
Third issue: the appliance insurance company service only starts until the 1 year manufactures warranty expires. So why do I have to buy it with the purchase? Should I not be able to wait for a year before I buy the extended warranty. I only bought the warranty to get support, but I am still out of luck.
Do yourself a favor and buy a appliance in a local appliance store and is not manufactured by Hallman.
This range is AMAZING! Not only is is beautiful but it's also functional! The different oven sett...
September 11, 2019
Verified Purchase & Recommended Product
This range is AMAZING! Not only is is beautiful but it's also functional! The different oven settings are great for all kinds of baking. The easy light gas burners are safe and efficient. It's even more beautiful in real life. So far I am very impressed with the beauty and functionality of this range!!