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Customer Images (5)
  • Here's a copy of the email I sent a week ago to VT Industries regarding this product (I have yet ...
  • July 17, 2019

Here's a copy of the email I sent a week ago to VT Industries regarding this product (I have yet to get a response): Hi— I recently received and installed several of your countertops: a 6’ which was fairly flat, one left and one right miter. The 6’ top and the right miter top arrived together. The eight foot right miter had a worrisome bow, especially at the miter end. I laid it on a flat surface in hopes it might flatten out while I waited for the left miter to arrive. When the left mitered top arrived a week later, it was significantly bowed and twisted, as were the long splashes. The boxes didn’t appear to be bent, in fact they were very effective in keeping the tops cosmetically undamaged. Returning the tops was not an option, as it was essential that I got this kitchen up and functional in the few days I had to work on it. It cost me nearly a day setting-up the kitchen cabinets with blocks substantial enough to pull the warps out of the tops with screws and pocket screws to do a passable job.The splashes needed elaborate clamping and wedging to get them acceptably set.----- I’ve been a finish carpenter for forty years; I can’t even imagine how a DYI’er could pull it off! I’ll attach a picture of how out of line the miter bolt pockets were. I don’t know how this might happen, but this issue was a side-show. I used a block to hold the two miters together to compensate. The routing mistake at the miters goes into the dumb goof category, but the warpage goes into the bad process category. My guess is that they leave your shop in good shape, but that it’s humidity that causes all the warpage. Sure seems like sealing the under/backsides would go some way towards keeping the tops stable in transit. If I had this to do over, I’d either do my own laminating, or tile, even! Life’s too short to spend so much time and effort trying to save a little time and effort! I haven’t given feedback to Home Depot regarding the tops—I hope you’ve taken the time to read this and make the effort to improve. Thanks, JW

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JW

17 out of 17 people found this helpful
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By: JW
  • Good concept, poor execution. Purchased four sets of these. Had quality issues with all four sets...
  • July 17, 2019

Good concept, poor execution. Purchased four sets of these. Had quality issues with all four sets. I will say, as a positive, that both Home Depot and their vendor made repeated attempts to get this issues resolved but after 4 tries we gave up.

  • DIY

Virginian2014

65 or over, Male
9 out of 9 people found this helpful
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By: Virginian2014
  • I purchased a left and right miter for these countertops....
  • November 12, 2019

I purchased a left and right miter for these countertops. The miter joints for the bolts underneath the countertops to make a tight fit did not match up. I messaged the customer care email for Home Depot about the issue and never heard back. Very disappointed with the purchase and customer service.

Craig

7 out of 7 people found this helpful
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By: Craig
  • Counter top was okay, but it was warped I had to layit out flat and put some heavy weights on it ...
  • December 03, 2019
  • Verified Purchase & Recommended Product

Counter top was okay, but it was warped I had to layit out flat and put some heavy weights on it to get it some what flat. I had to install it with screws to hold it down. Other than the warpage I like the counter top.

bskinner

5 out of 5 people found this helpful
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By: bskinner
  • Significantly warped. Difficult to install...
  • October 09, 2018

Significantly warped. Difficult to install

David

5 out of 5 people found this helpful
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By: David
  • The countertops are beautiful and were delivered timely, however one...
  • June 25, 2019

The countertops are beautiful and were delivered timely, however one of the miter cuts was not made and we had to make it ourselves. I was disappointed that this was not done.

Stephanie

3 out of 3 people found this helpful
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By: Stephanie
  • Laminate is verry thin ...
  • March 19, 2019

Laminate is verry thin

Alfonso

2 out of 2 people found this helpful
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By: Alfonso
  • you get what you pay for...
  • March 12, 2019

you get what you pay for

Prince

2 out of 2 people found this helpful
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By: Prince
  • The counter top had a bow left to right which I was able to pull down on each end but was a chall...
  • September 27, 2018

The counter top had a bow left to right which I was able to pull down on each end but was a challenge. But it also has a bow from front to back which is hard to pull out. I guess if I spill liquids it will stay on counter top for the most part. Lucky my sink is metal so it will bow to conform.

Roy

2 out of 2 people found this helpful
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By: Roy
  • Great product, well packaged. Had shipped to the store and no damage to packaging or item. It e...
  • October 16, 2018
  • Verified Purchase & Recommended Product

Great product, well packaged. Had shipped to the store and no damage to packaging or item. It even included all the glue needed. Would highly recommend.

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Happycustomer

2 out of 2 people found this helpful
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By: Happycustomer