Overall we've not been happy with this unit so far....
Overall we've not been happy with this unit so far. The thermostat is acting almost like it's basically backwards on my unit with it increasing on temp as you set it to the Low end of the thermostat knob (counterclockwise). Also, the heat output for the unit is not at all impressive to me (I could get it WONDERFULLY hot the first night then lackluster ever since) and I'm considering accessing the warranty (I even spent the extra $18 for the extended warranty) to ask to have the burner switched out. Between the thermostat issue and/or the burner (or maybe a faulty regulator as we've been through 5 tanks with the same performance) I believe I was sold a faulty unit. Other than that issue, the unit is very well made and easy to assemble.
2 people found this helpful
Feb 1, 2021
Yes so far it's been great. I would like maybe a little larger reflector as sometimes the heat do...
Yes so far it's been great. I would like maybe a little larger reflector as sometimes the heat does not get down as far as a normal chair. It seems to work really well and went together pretty easy. It took about 60 minutes to put together.
1 person found this helpful
Dec 20, 2020
The holes did not match up,so we had to force the screws in the pole. Look nice. Cant wait to use it.
Love this heater gorgeous to look at and puts out...
Love this heater gorgeous to look at and puts out some serious heat!
4 people found this helpful
Nov 24, 2020
Good quality for price
I purchased 2 patio heaters. The directions are easy to follow, and assembly takes about an hour with more time needed to removed the protective film on the canopy sections than to put the heater together. The heater has a thermocouple so each time the heater is lit requires holding down the control knob for about 10 seconds. The lighter works great. Each heater lit on the first attempt. The amount of heat given off is impressive.
Assembly was easy enough, though if I had only used the included “wrench” it would’ve taken me over two hours. With a socket wrench and a screwdriver, I did it in about 30 minutes. But once I finished I found out that the nozzle to attach it to a standard propane take was not correctly made. The interior part of the nozzle doesn’t reach into the propane tank spigot far enough to open the safety valve. No gas can come out of the tank (which I double checked on my gas grill). The heater is useless. I will be returning tomorrow.
16 people found this helpful
Oct 29, 2020
The heat output was terrific....
The heat output was terrific.
11 people found this helpful
Oct 29, 2020
This heater came in handy for our outdoor party. It kept the uncovered deck warm and cozy. Assemb...
This heater came in handy for our outdoor party. It kept the uncovered deck warm and cozy. Assembly is easy. Its been outside during rainstorms, but hasn't rusted. Definitely glad I purchased it at the last minute.