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Customer Reviews for Hampton Bay Hampton 12 in. W x 12 in. D x 30 in. H Assembled Wall Kitchen Cabinet in Medium Oak

Internet #202266753

Model #KW1230-MO

Store SKU #541937

  • Get started sooner with online orders shipping in 1 day
  • Features 1 reversible door and 2 adjustable shelves
  • Choose Hampton Medium Oak kitchen cabinets for a classic look

Customer Reviews

  • 4
    out of 2,728 reviews
  • 75% recommend this product
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Showing 1-30 of 2,728 reviews
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  • Verified Purchase
Good value for the money
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Response from Hampton Bay Customer CareMar 8, 2024
Thank you so much for sharing this feedback with us! We are so happy you are enjoying this beautiful Hampton Bay wall cabinet, and we hope you continue to do so for a very long time! HamptonBayRSI
  • Verified Purchase
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  • Verified Purchase
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  • Verified Purchase
Very nice cabinet. One shelf was damaged but the Home Depot offered full replacement, and put me in touch with the manufacturer to just get a replacement shelf. Both Customer service reps were fantastic, and I received the new shelf within a few days. Cabinet is terrific, and fits perfectly in the space.
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Response from Hampton Bay Customer CareMar 13, 2024
We were more than happy to have helped, and we thank you for kind words. Please continue to enjoy your new Hampton Bay cabinet! HamptonBayRSI
  • Verified Purchase
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  • Verified Purchase
The joints on the face of the cabinet were not tight. Front bords slightly angled away, had to apply filler to hide cracks.
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Response from Hampton Bay Customer CareMar 1, 2024
We are sorry to hear your other cabinet arrived with these issues. Please know our Customer Care Team is here to discuss what you are seeing further and explore your options. We can be reached at (888) 578-4009 or homeproducts_cc@woodmark.com, and we are always eager to help. Thank you for sharing your feedback, and we hope you have a great rest of your day. HamptonBayRSI
  • Verified Purchase
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  • Verified Purchase
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  • Verified Purchase
well delivered
The delivery person made an effort to place the order, which contained several pieces, out of the weather. We were able to bring it into the house with our dolly and 3 people. Very nice job Home Depot delivery personnel. Thank you.
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Response from Hampton Bay Customer CareMar 1, 2024
No, thank you for adding this Hampton Bay wall cabinet to your home. We appreciate you sharing how easy the delivery process was, and we hope you continue to enjoy the beautiful space you now have. HamptonBayRSI
    • Recommended
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    • Verified Purchase
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    • Verified Purchase
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    • Verified Purchase
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    • Verified Purchase
    One of these cabinets was severely broken, I ended up getting a discount because I could not wait for an exchange. All cabinets had either excess glue or finish problems or misaligned doors. Not 1 cabinet was just perfect out of the box. They look good installed. I fixed the door problems, cleaned off the excess glue and painted the cabinets.
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    Response from Hampton Bay Customer CareFeb 29, 2024
    We are very sorry for the problems you had with your Hampton Bay purchase. We want to do what we can to review your options and ask that you please connect with our Customer Care Team at (888) 578-4009 or homeproducts_cc@woodmark.com. We appreciate your review, and please take care. HamptonBayRSI
    • Verified Purchase
    The back of one of the wall cabinets was slightly cracked in a “Y” pattern but not so bad that the wife rejected it. It is up on the wall now.
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    Response from Hampton Bay Customer CareMar 1, 2024
    We are sincerely sorry for the difficulties you have had. Please be sure to reach out to our Customer Care Team at (888) 578-4009 to review any issues or concerns you see. We appreciate you making us your cabinetry choice, and we wish you all the best. HamptonBayRSI
    • Verified Purchase
    I was disappointed in the quality of several of the cabinets. The quality was inconsistent and more than 50% of the cabinets we purchased had significant flaws. The doors not lining up, excess glue all over the place, poor finish (which required me to paint the cabinets), flimsy construction (time will tell if they hold up) broken cabinets (of the 8 cabinets 3 were broken, 1 (I did get a discount on it after I reported that it was broken) I had to try and repair because I could not wait 2 or 3 weeks to get a new one. 2 of them I was able to exchange. But 3 out of 8 is a horrible number. Nearly half of the cabinets were broken and that doesn't include the finish, excess glue or mis-aligned doors issues.
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    Response from Hampton Bay Customer CareFeb 29, 2024
    We sincerely apologize for the disappointment you have felt with your new Hampton Bay cabinets. Our Customer Care Team wants to know more about what you are experiencing with the finish of your cabinetry. Please contact us at (888) 578-4009 or homeproducts_cc@woodmark.com. We appreciate you sharing your experience, and please have a good day. HamptonBayRSI
    • Verified Purchase
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    • Verified Purchase
    Came a day early, all in good shape!
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    Response from Hampton Bay Customer CareFeb 28, 2024
    It is always good when everything comes together, and we are happy to hear that this happened for you! Please enjoy your new Hampton Bay cabinet. HamptonBayRSI
    • Verified Purchase
    We ordered this product for our laundry room and it’s a great sturdy cupboard. Delivery went smooth and the cupboard came assembled and corners well protected
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    Response from Hampton Bay Customer CareFeb 29, 2024
    We are so excited and happy to hear you made us the cabinetry choice for your laundry room project, Jody! HamptonBayRSI
    • Verified Purchase
    A good cabinet. Bought these cabinets before.
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    Response from Hampton Bay Customer CareFeb 29, 2024
    Thank you so much for continuing to choose Hampton Bay cabinetry! HamptonBayRSI
    • Verified Purchase
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    • Verified Purchase
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    • Verified Purchase
    Doors are not level when closed and bumpers were missing.
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    Response from Hampton Bay Customer CareFeb 29, 2024
    Thank you for bringing this to our attention. Please connect with us at (888) 578-4009 or homeproducts_cc@woodmark.com. We look forward to discussing your adjustment and replacement options soon. HamptonBayRSI
    • Verified Purchase
    The cabinet had to be reordered 5 times because it came in broken or damaged every time. We finally accepted the fifth one as it had the least amount of damage. I would not recommend this cabinet to anyone only do to the shipping/handling is horrible and that is keeping it "PG rated"
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    Response from Hampton Bay Customer CareFeb 27, 2024
    Thank you so much for sharing this information with us, Jeffery. We are so sorry this happened to you, and we want to do all we can to rectify this situation for you. We appreciate you making Hampton Bay a part of your home, and please connect with our Customer Care Team at (888) 578-4009. HamptonBayRSI
    • Verified Purchase
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    • Verified Purchase
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    • Verified Purchase
    Product arrived with bent corners
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    Response from Hampton Bay Customer CareFeb 26, 2024
    We are so sorry for the damages you encountered with your new Hampton Bay purchase. We want to learn more about your experience and ask that you please contact our Customer Care Team at (888) 578-4009. We are so appreciative of you choosing Hampton Bay, and we hope that you reach out to us very soon. HamptonBayRSI
    • Verified Purchase
    Easy to install it very satisfied
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    Response from Hampton Bay Customer CareFeb 29, 2024
    And we are happy to know you are satisfied with your new Hampton Bay cabinet! HamptonBayRSI
    • Verified Purchase
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    • Verified Purchase
    Showing 1-30 of 2,728 reviews

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