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Customer Reviews for Hampton Bay Hampton 18 in. W x 12 in. D x 30 in. H Assembled Wall Kitchen Cabinet in Natural Hickory, Configurable Shelves & Divider

Internet #205387890

Model #KWFC1830-NHK

Store SKU #1007185620

  • Get started sooner with online orders shipping in 1 day
  • Includes 3 shelves and 6 dividers that can be reconfigured
  • Choose Hampton Natural Hickory kitchen cabinets for a rustic look

Customer Reviews

  • 3.7
    out of 208 reviews
  • 76% recommend this product
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Showing 1-30 of 208 reviews
Used for the microwave....
Used for the microwave.
by
Response from Hampton Bay Customer CareNov 6, 2020
We are so happy to hear that you were able to utilize the versatility of your new Medium Oak wall flex cabinet! Thank you so choosing Hampton Bay, and please have a great rest of your day. HamptonBayRSI
  • Verified Purchase
Mostly laminate. Thought I specifically ordered oak.. only the front...
Mostly laminate. Thought I specifically ordered oak.. only the front outer edge had real wood.
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Response from Hampton Bay Customer CareNov 3, 2020
We apologize for any uncertainty felt upon receiving your new Hampton Bay cabinetry. The face frame and door fame, as you mentioned, will be a true hardwood. The sides, top, and bottom is a durable and reliable furniture with the exterior having a wood laminate. It is our hope that you will enjoy those great features for many years to come, and we appreciate you making us a part of your home. HamptonBayRSI
  • Verified Purchase
The cabinet is fine. But the dividers were made too large. So if i want the cube shelf look i hav...
The cabinet is fine. But the dividers were made too large. So if i want the cube shelf look i have to cut them down to size myself. And i also didn't recieve enough of those plastic shelf holder pieces that insert into the holes to hold up the shelves.
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Response from Hampton Bay Customer CareOct 21, 2020
We are very sorry that you are dividers were not the right size and that you were missing those important shelf pegs. Please contact our Hampton Bay Customer Care Team (888) 578-4009 or homeproducts_cc@woodmark.com. We want to discuss this with you further and send you the replacement parts needed. We thank you for choosing Hampton Bay, and we hope to hear from you soon. HamptonBayRSI
  • Verified Purchase
Looks very nice, but I wanted to have the cabinet...
Looks very nice, but I wanted to have the cabinet with the wine rack on the top. you cant do this because the shelves float so it leaves a large space.
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Response from Hampton Bay Customer CareOct 21, 2020
We are sorry that this cabinet did not fully meet your project's vision. The shelving in this unit should allow for a variety of configurations to help meet a wide range of needs. We hope that you can get the best layout for your home, but if you need help with this, please be sure to reach out to your local Home Depot to discuss your concerns further. We appreciate you choosing Hampton Bay, and we wish you nothing but success moving forward. HamptonBayRSI
  • Verified Purchase
Functional and quality looking with reasonable price...
Functional and quality looking with reasonable price
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Response from Hampton Bay Customer CareSep 18, 2020
Thank you so much for sharing your feedback on your new functional wall flex cabinet! Please enjoy that unique versatility you have, and we are very happy you made Hampton Bay a part of your home. HamptonBayRSI
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Response from Hampton Bay Customer CareSep 10, 2020
We are happy to see that you are pleased with your Hampton Bay purchase. Please enjoy and have a wonderful day. HamptonBayRSI
  • Verified Purchase
The cabinet was very sturdy and well built....
The cabinet was very sturdy and well built.
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Response from Hampton Bay Customer CareSep 1, 2020
Thank you for sharing your review with us, Gary. We truly appreciate your kind words, and hope that this Flex cabinet is just what your project needed. Please continue to enjoy, and we wish you nothing but the best! HamptonBayRSI
  • Verified Purchase
worked nicely in cabinets plus it can be rearranged if...
worked nicely in cabinets plus it can be rearranged if need be or if we just want to change things
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Response from Hampton Bay Customer CareAug 18, 2020
The flex cabinets do allow for versatility, and we hope that this cabinet fits into your project's vision as planned, James. Thank you for entrusting in Hampton Bay, as we are honored to be a part of your space. Please have a wonderful day! HamptonBayRSI
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Response from Hampton Bay Customer CareAug 17, 2020
We are glad to know that you are happy with your Hampton Bay Cognac cabinets. Thank you for choosing us and please have a fantastic day! HamptonBayRSI
  • Verified Purchase
Didn’t come with dowels. Cannot put the wine rack on...
Didn’t come with dowels. Cannot put the wine rack on the top half of the unit. All in all this is garbage. Will not even consider purchasing this brand again. Terrible product.
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Response from Hampton Bay Customer CareAug 16, 2020
We sincerely apologize for the frustration with those missing dowels. We want to discuss your purchase with you directly and then help you review your options to correct this through a potential re-order or replacement. You can reach out to our Hampton Bay Customer Care Team at (888) 578-4009 or homeproducts_cc@woodmark.com. Your experience working with our products is very important to us. We are sorry yours has been so disappointing, but please know we hope to improve it from here on out. We look forward to working with you, Zach, and want to hear from you soon. HamptonBayRSI
  • Verified Purchase
product as advertised...
product as advertised
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Response from Hampton Bay Customer CareJul 27, 2020
It is good to know that you were happy with the cabinet that you have received. Thank you so much for choosing Hampton Bay, and please have a great day. HamptonBayRSI
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Response from Hampton Bay Customer CareJul 22, 2020
We are glad to see that you are happy with our Hampton Bay Satin White cabinets. Have a fantastic day! HamptonBayRSI
  • Verified Purchase
i LOVE MY CABINETS THANK YOU FOR ALL YOUR HELP1111...
i LOVE MY CABINETS THANK YOU FOR ALL YOUR HELP1111
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Response from Hampton Bay Customer CareJul 17, 2020
We are so glad to hear that you love your new cabinetry! Satin white is a wonderful choice and our hope is that you will continue to enjoy them over the years. Thank you for selecting Hampton Bay and please have a wonderful day! HamptonBayRSI
  • Verified Purchase
We are going to use it for a wine rack...
We are going to use it for a wine rack
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Response from Hampton Bay Customer CareJul 17, 2020
What a creative and unique idea! We hope that your project turns our just as your envision it to, and thank you for choosing Hampton Bay to be a part of your space! HamptonBayRSI
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Response from Hampton Bay Customer CareJul 15, 2020
We are happy to see that you are pleased with your Hampton Bay purchase. Please enjoy and have a wonderful day. HamptonBayRSI
  • Verified Purchase
A white box with shelves you have to assemble..no character...
A white box with shelves you have to assemble..no character in this piece.
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Response from Hampton Bay Customer CareJul 27, 2020
We are sorry for any disappointment with your new Satin White Flex cabinet. Its configuration allows for a great deal of customization to suit each project’s needs. It is our hope that you enjoy the functionality and storage it brings to yours. We thank you so much for making Hampton Bay a part of your project, and we wish you nothing but the best. HamptonBayRSI
  • Verified Purchase
Fine...
Fine
by
Response from Hampton Bay Customer CareJul 10, 2020
Thank you for your feedback and purchase of Hampton Bay cabinetry. We hope that you will enjoy for many years, and please have a fantastic day! HamptonBayRSI
  • Verified Purchase
It was exactly as described. I am thrilled with it...
It was exactly as described. I am thrilled with it
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Response from Hampton Bay Customer CareJul 10, 2020
We are so glad to see that you are happy with your Hampton Bay cabinetry. Please continue to enjoy, and thank you for making Hampton Bay a part of your project! HamptonBayRSI
  • Verified Purchase
Arrived to store intact and well protected. Perfect color match...
Arrived to store intact and well protected. Perfect color match with other cabinets. Nice addition to my kitchen.
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Response from Hampton Bay Customer CareJul 2, 2020
Old to new color matches can be tricky, but we are thrilled to hear that it was the perfect addition! Our hope is that your space will get plenty of use, and we thank you for making us a part of your home! HamptonBayRSI
  • Verified Purchase
the images looked exactlywhat my wife was looking for. she...
the images looked exactlywhat my wife was looking for. she was really looking forwardto mounting it in her sewing room. I never checked and it was ordered..when it arrived--my wife was shocked.. the item that came was a monster-and with a microwave shelf.no less.I am going to need more wall studs to mount it. First a have to nail and glue the shelf together after I purchase the necessary parts.It is sitting in the garage-until I can get to it or talk to a cabinet builder/installer.. Looks like a waste of hard earned money and time. Not happy about this....
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Response from Hampton Bay Customer CareJul 13, 2020
We are so sorry to learn of your unhappiness and hesitation. This wall flex cabinet offers a variety of shelving that can be reconfigured at any time as your storage needs change. Our Installation/Assembly instructions under Info & Guides section here can give more insight into the installation process, and your Hampton bay Customer Care Team is here to help if you have any questions or warranty concerns. We are available by phone at (888) 578-4009 or by email at homeproducts_cc@woodmark.com, and we always look forward to helping in any way possible. Once assembled, your cabinet should measure approximately 30 inches in width, 18 inches in height, and 12 inches in depth. If the item you received does not appear to be correct, however, the team at your nearest Home Depot can help with a return so that you can quickly get just what you and your wife had in mind. Additionally, they can help with the purchase of any installation hardware needed to securely anchor the cabinet to the wall. We wish you all the best in creating a space in your wife's sewing room that you both will love, and we appreciate you making Hampton Bay a part of it. HamptonBayRSI
  • Verified Purchase
A divider was bent and couldn’t be used. Very cheap...
A divider was bent and couldn’t be used. Very cheap construction- not sure it’s even wood.
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Response from Hampton Bay Customer CareJul 2, 2020
We are very sorry one of the vertical dividers for your new Flex cabinet was not useable, and we understand how disappointing that is. We want you to be able to make full use of your cabinet, just as intended. Its furniture board construction is KCMA-certified for both durability and strength, but we know that means little if you cannot enjoy its storage features. The Hampton Bay Customer Care Team is here to help, though, and we are available at (888) 578-4009 or homeproducts_cc@woodmark.com to review your options to correct this. We look forward to working with you and apologize for this frustration. HamptonBayRSI
  • Verified Purchase
Love this flex cabinet!...
Love this flex cabinet!
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Response from Hampton Bay Customer CareJun 26, 2020
We appreciate your feedback, and are happy to hear that this Hampton flex cabinet was just what you were looking for. We hope that you will continue to enjoy it, and thank you for making Hampton Bay a part of your space! HamptonBayRSI
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Response from Hampton Bay Customer CareJun 11, 2020
We are happy to see that you are pleased with your Hampton Bay purchase. Please enjoy and have a wonderful day. HamptonBayRSI
  • Verified Purchase
It is as expected....
It is as expected.
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Response from Hampton Bay Customer CareJun 11, 2020
We are happy to hear that. Thank you for choosing Hampton Bay and for sharing your feedback. Please have great day! HamptonBayRSI
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Response from Hampton Bay Customer CareJun 5, 2020
We are sorry to learn that you were not satisfied with your Hampton Bay cabinetry. Feedback is important, and we always want to work toward improving our customer’s experiences. If you would like to give us any additional insight into yours, we would appreciate the opportunity to learn more. Your Hampton Bay Customer Care Team is here for you at homeproducts_cc@woodmark.com for your questions or concerns. We are, of course, also here to help with any warranty-related issues that may arise for as long as you own your cabinetry. We appreciate your insight and thank you for choosing Hampton Bay. HamptonBayRSI
  • Verified Purchase
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Response from Hampton Bay Customer CareJun 4, 2020
We are sorry to learn of your displeasure with your Hampton Bay cabinet. If you ever have any questions or concerns, please know your Hampton Bay Customer Care Team is here for you at homeproducts_cc@woodmark.com. Please have a great day and thank you for your feedback. HamptonBayRSI
  • Verified Purchase
we were very disappointed with this item, the shelves were...
we were very disappointed with this item, the shelves were not fitting due to the fact that the screw that kept the sides together were on the way, item poorly made.
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Response from Hampton Bay Customer CareJun 8, 2020
Thank you for sharing your experience with us and we sincerely apologize for this frustration. We would really like to learn more about the difficulty you are experiencing. Please reach out to your Hampton Bay Customer Care Team via email at homeproducts_cc@woodmark.com. When you reach out, reference your review and include any photos you feel could help us understand what you are seeing, so that we can work with you on a solution to help you move forward with your project. We appreciate this opportunity to assist and look forward to hearing from you. HamptonBayRSI
  • Verified Purchase
Love the shelves! These were the perfect size to store...
Love the shelves! These were the perfect size to store our laundry baskets. Only negative is you have to screw in the microwave shelf yourself (No pre drilled holes) and the screws poked out the bottom. But they worked perfect for what we were needing
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Response from Hampton Bay Customer CareJun 2, 2020
We are very sorry for the concern you had with your microwave shelf. It is our hope that, even with that hiccup, you are enjoying your laundry room space. Thank you so much for choosing Hampton Bay to be a part of it, and please have a great rest of your day. HamptonBayRSI
  • Verified Purchase
Assembly was pretty simple. Good value for the price....
Assembly was pretty simple. Good value for the price.
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Response from Hampton Bay Customer CareApr 17, 2020
That is good to hear, Faye! Please continue to enjoy the value of your new Hampton Bay cabinet and have a great rest of your day. HamptonBayRSI
  • Verified Purchase
the product is very bad, there are many holes, it...
the product is very bad, there are many holes, it is ugly in the wall and to fix a lot of work. holes to connect the shelves but why so many? do not understand
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Response from Hampton Bay Customer CareApr 17, 2020
We are very sorry for any frustration. This wall flex shelf offers a variety of displacement and design options. Some holes may be visible if not all shelves are used but, if you would to explore options for hiding those holes, please be sure to reach out to your local Home Depot. They may have some finishing options for you. We wish you nothing but the best and hope that you are having a good day. HamptonBayRSI
  • Verified Purchase
Showing 1-30 of 208 reviews

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