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Customer Reviews for Hampton Bay Hampton 24 in. W x 24 in. D x 34.5 in. H Assembled Base Kitchen Cabinet in Satin White with Drawer Glides

Internet #100552604

Model #KB24-SW

Store SKU #600494

  • Get started sooner with online orders shipping in 1 day
  • Features 1 drawer, 1 reversible door, and 1 adjustable shelf
  • Hampton White kitchen cabinets can brighten any kitchen design

Customer Reviews

  • 3.8
    out of 2,110 reviews
  • 67% recommend this product
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Showing 1-30 of 2,110 reviews
Not bad But handle with care, good customer service...
Not bad But handle with care, good customer service
by
Response from Hampton Bay Customer CareDec 23, 2020
Thank you for your review and feedback, John. We hope you enjoy your new Hampton Bay cabinet for many years to come, and we wish you nothing but happiness within your updated cabinetry space. HamptonBayRSI
  • Verified Purchase
Well built cabinet, and if you know what your doing easy to install. Only wish drawer guides and ...
Well built cabinet, and if you know what your doing easy to install. Only wish drawer guides and doors were non slamming style.
by
Response from Hampton Bay Customer CareNov 4, 2020
We appreciate your feedback, Mike. We hope that you will enjoy your new Hampton Bay cabinet for a very long time, and we are so grateful that you made us a part of your home. Please have a great day! HamptonBayRSI
  • Verified Purchase
  • Recommended
2 found this review helpful
Low quality
Cabinet came with broken hinge, making the door visibly not level. Tried adjusting it in every manner but still cannot get it to be level... homedepot flagged this comment as a “shipping compliant” however, i bought this directly, preassembled, from them (no shipping). This was a manufacture error that quality control should have caught...
by
Response from Hampton Bay Customer CareSep 7, 2020
Your new Base Cabinet certainly should not have left our manufacturing facilities with a broken hinge, and we are very sorry for the frustration this damage has caused, Ben. We want to assist and ask that you please contact our Hampton Bay Customer Care Team at (888) 578-4009 or homeproducts_cc@woodmark.com so we can replace your broken hinge. We look forward to working with you and thank you for making our cabinetry a part of your home. HamptonBayRSI
    7 found this review helpful
    This Base kitchen cabinet was perfect for my kitchen. Spacious with quiet closing drawers.
    This Base kitchen cabinet was perfect for my kitchen. Spacious with quiet closing drawers.
    by
    Response from Hampton Bay Customer CareAug 12, 2020
    That is absolutely wonderful to hear! Thank you so much for choosing this Hampton Cognac cabinet to be a part of your kitchen, and we hope that you have a great rest of your day. HamptonBayRSI
    • Verified Purchase
    • Recommended
    1 found this review helpful
    This was faded but not as bad...
    This was faded but not as bad
    by
    Response from Hampton Bay Customer CareAug 17, 2020
    We are very sorry for the variation you are seeing in the finish on your Cognac cabinetry. Our Hampton Bay Customer Care Team is here to help in any way we can, and we want to learn more. While we are available by phone at (888) 578-4009, your concern could best be shared in images. With that in mind, sending an email to homeproducts_cc@woodmark.com that includes model numbers (KB12-COG for example) and any photos you have, could help us understand what you are experiencing. From there, we can work with you directly on all available options to remedy any warranty-related needs. We look forward to your email, and we appreciate you making Hampton Bay a part of your home. HamptonBayRSI
    • Verified Purchase
    I really like it it's exactly what I was looking for and it fit perfectly in the spot that I need...
    I really like it it's exactly what I was looking for and it fit perfectly in the spot that I needed it for
    by
    Response from Hampton Bay Customer CareAug 3, 2020
    And we really like to hear that it was! Thank you so much for taking the time to share your feedback and for choosing Hampton Bay to be that perfect fit for your project. Please enjoy and have a great day! HamptonBayRSI
    • Verified Purchase
    • Recommended
    It's nice and sturdy but I wish there was more clearance between the bottom of the drawer face an...
    It's nice and sturdy but I wish there was more clearance between the bottom of the drawer face and the top of the cabinets.
    by
    Response from Hampton Bay Customer CareJul 22, 2020
    Thank you for your feedback, Tim. We do hope that you were able to add a little space between your counter-top and drawer or add a decorative knob if needed. If you still need assistance, please be sure to discuss your project's needs with your local Home Depot. We wish nothing but the best for you, and we appreciate you adding Hampton Bay to your home. HamptonBayRSI
    • Verified Purchase
    • Recommended
    2 found this review helpful
    Love it! Makes my crafting station look amazing....
    Love it! Makes my crafting station look amazing.
    by
    Response from Hampton Bay Customer CareJul 17, 2020
    And we love that you chose Hampton Bay cabinetry to be a part of your crafting project! Please continue to enjoy that newly added space, and have a wonderful day. HamptonBayRSI
    • Verified Purchase
    Drawer slides poor quality. Drawer slide mounts poorly installed drawer pulls out uneven on any l...
    Drawer slides poor quality. Drawer slide mounts poorly installed drawer pulls out uneven on any larger drawer than 12".
    by
    Response from Hampton Bay Customer CareJul 23, 2020
    Thank you for sharing your experience with us, Bob, and we are very sorry for the difficulty you are having with the operation of those larger drawers. Our glide systems do have a degree of adjust-ability to help improve their function and we can certainly send any replacement components that are needed if they have failed. Please reach out to your Hampton Bay Customer Care Team via email at homeproducts_cc@woodmark.com. When you reach out, reference your review and include any photos you feel could help us understand what you are seeing, so we can work with you on a solution to help you move forward with your project. We appreciate this opportunity to assist and look forward to working with you. HamptonBayRSI
      2 found this review helpful
      We completely renovated our kitchen utilizing the Hampton Bay Hickory cabinets. We absolutely lo...
      We completely renovated our kitchen utilizing the Hampton Bay Hickory cabinets. We absolutely love the look of of the wood grain. We did paint the front of the cabinets in a complimentary color to make the beauty of the doors really stand out. The construction of the front of each cabinet is beautifully made and the hardware is well fitted. The only reason I did not give these cabinets 5 stars is the quality control on the cabinet boxes are not great. We ultimately exchanged 4 cabinets due to poorly placed or unconnected staples, sidewalls poorly fitted to the front panels and such. There was a minor detail on every cabinet that quality control missed however most issues were minor and did not affect the functionality or beauty of the cabinetry. We ordered on-line with ship to store but did all our exchanges at our local Home Depot. Staff were excellent both during pick up and exchanges.
      by
      Response from Hampton Bay Customer CareJul 22, 2020
      It is so great to know that The Home Depot was there for you when you needed those quick pick-ups and exchanges. We do apologize for those issues, and we hope that you are now fully enjoying your project. If you ever have any warranty-related questions or concerns, our Hampton Bay Customer Care Team will be here for you at (888) 578-4009 or homeproducts_cc@woodmark.com. We wish nothing but the absolute best for you and your project, and we thank you so much for making us a part of it. HamptonBayRSI
      • Verified Purchase
      • Recommended
      1 found this review helpful
      4 cabinets purchased, no issues with delivery, one shelf was missing from one of the 24" cabinets...
      4 cabinets purchased, no issues with delivery, one shelf was missing from one of the 24" cabinets, everything else was great
      by
      Response from Hampton Bay Customer CareJul 15, 2020
      While we certainly love to hear that everything is great, we do not like to know that items are missing within a purchase of our cabinetry. Please, at your earliest opportunity, give our Hampton Bay Customer Care Team a call at (888) 578-4009 or email us at homeproducts_cc@woodmark.com to discuss that missing shelf. We hope to hear from you soon so that you can fully enjoy the newly updated space that you have created. HamptonBayRSI
      • Verified Purchase
      • Recommended
      1 found this review helpful
      Poor construction Made of particle board and put together with staples Cheaply built, flimsy 1/4 ...
      Poor construction Made of particle board and put together with staples Cheaply built, flimsy 1/4 inch gap between top and bottom of back
      by
      Response from Hampton Bay Customer CareJul 15, 2020
      We appreciate your feedback, and we are sorry for the concerns you are having with the construction of your new Base cabinet from us. For the cabinet boxes, we use a very durable furniture board and fully encapsulated panels joined by pocket-screwed joints, industrial staples, and glue for a finished product that is certified by the KCMA and backed by our Limited Lifetime Warranty. Our Hampton Bay Customer Care Team is here for you at (888) 578-4009 and homeproducts_cc@woodmark.com to discuss the specific issues you are seeing and help in any way we can. We want you to be satisfied with your completed project and we thank you for the opportunity to be part of it. HamptonBayRSI
      • Verified Purchase
      2 found this review helpful
      Very nice looking and easy to install. I wanted to add more cabinets to my kitchen. I picked it u...
      Very nice looking and easy to install. I wanted to add more cabinets to my kitchen. I picked it up in-store. I assembled it with an 18" cabinet and added a countertop and hardware. It looks like I had them installed.
      by
      Response from Hampton Bay Customer CareJul 13, 2020
      Your space sounds lovely, and we appreciate your time and feedback. We hope that you will enjoy your additional cabinetry for many years, and thank you for choosing Hampton Bay. Please have a great day! HamptonBayRSI
      • Verified Purchase
      • Recommended
      Excellent
      Excellent
      by
      Response from Hampton Bay Customer CareJul 2, 2020
      We are excited to see that you are pleased with your new drawer base cabinet! Please enjoy for many years to come and have a wonderful day! HamptonBayRSI
      • Verified Purchase
      • Recommended
      Good Quality
      Used it as part of an island. Easy to attached to the another cabinet. Simple and easy way to make an island. The back is unfinished so you need to but a panel to cover it.
      by
      Response from Hampton Bay Customer CareJun 16, 2020
      Thank you for sharing this with us, Steve. We are happy to hear this drawer base was able to be a part of your island project, and your helpful reminder is appreciated. We are grateful that you choose Hampton Bay, and please have a wonderful day HamptonBayRSI
        • Recommended
        Good quality product, but it was a bit pricey.
        Good quality product, but it was a bit pricey.
        by
        Response from Hampton Bay Customer CareJun 9, 2020
        We appreciate your feedback. It is our hope that, as you continue to use your new Hampton Bay cabinets, that you are pleased with the value they offer to go along with that quality. Please have a great day and take care. HamptonBayRSI
        • Verified Purchase
        • Recommended
        I do remodeling of homes and this is my second kitchen with the white Hampton Bay kitchen cabinet...
        I do remodeling of homes and this is my second kitchen with the white Hampton Bay kitchen cabinets..first one I ordered all 15 cabinets special order in store..only one had an issue with dent in back side but I was able to hide it next to another cabinet...the next set of cabinets I ordered some from store and some on line..all arrived well packaged but one had a defect where a broke off screw was embedded in frame..not bad enough to return..was able to fix..over all they looked great up and have many compliments!!
        by
        Response from Hampton Bay Customer CareJun 2, 2020
        Thank you so very much for sharing the story of your remodel projects with us, Jane! We are so very happy that you continue to choose Hampton Bay to be a part of them. We wish you nothing but the best on your next journey, and we hope to leave you completely satisfied on that one as well! HamptonBayRSI
        • DIY
        • Verified Purchase
        • Recommended
        less then a month and door fell off
        It is exactly a month since I purchased this cabinet and one of the cabint door fell off this morning . This whole experience was disaster, not only that delivery people never drop the cabinets on the 12th floor, where I live but I got an attitude from them .
        by
        Response from Hampton Bay Customer CareJun 3, 2020
        We are very sorry to learn this. Your complete experience is important, and your feedback is vital in our efforts tom improve that experience for our customers. We share your disappointment and want to help with that door. Please, at your earliest opportunity, reach out to your Hampton Bay Customer Care Team so that we can better understand what happened and then work with you on every option to correct this issue. You can contact us by phone at (888) 578-4009 or by email at homeproducts_cc@woodmark.com. We look forward to hearing from you and again apologize for this frustration. HamptonBayRSI
          • Recommended
          1 found this review helpful
          Several months ago I had purchased the Hampton wall cabinets for the laundry room. Those were goo...
          Several months ago I had purchased the Hampton wall cabinets for the laundry room. Those were good. The quality or quality control is sub standard. There was a screw showing out of the front of one of the base cabinets and a cracked on the backside. The second cabinet was missing screws holding the brace under the drawer. I would not put these cabinets in a kitchen nor bathroom. They are okay for a garage or laundry room. Also there is no room between the drawer's top and the top of the cabinet, so I had to add a piece of wood to raise it in order to install a laminate countertop. I would not purchase again.
          by
          Response from Hampton Bay Customer CareMay 12, 2020
          We sincerely apologize for this dissatisfaction. If possible we would like to learn more about the issues that you experienced and provide any guidance we can. You may reach us at homeproducts_cc@woodmarkc.com, and we look forward to working with you. HamptonBayRSI
          • Verified Purchase
          3 found this review helpful
          Custom cabinets, that cost 4x or more as much, will be better quality. However, for their price...
          Custom cabinets, that cost 4x or more as much, will be better quality. However, for their price, these can't be beat. I've purchased quite a lot of these in the past year, both in "Medium Oak" and white. They are all generally of the same quality. Little things might be wrong - for example the kick panel on the bottom of one of these was slightly misaligned. A tap with a rubber mallet fixed it. The side walls tend to be a bit flexible, which makes it a little trickier to get things aligned - especially if you are installing in an older house where the walls and floors aren't completely flat nor at right angles to each other. But really, there's not much to complain about. I've done three separate projects with these and would use them again.
          by
          Response from Hampton Bay Customer CareJul 8, 2020
          Thank you so much for sharing your feedback and expertise, Bob. We are glad to have been a part of so many projects and do hope Hampton Bay will continue being your choice again and again. The sturdy furniture board construction is KCMA certified for strength as well as durability, and it is all backed by our Limited Lifetime Warranty. If you or your clients have any warranty needs, the Hampton Bay Customer Care Team is ready to help in any way we can at (888) 578-4009 and homeproducts_cc@woodmark.com. Your experience with our products is important to us, and we wish you all the best for your next journey! HamptonBayRSI
            • Recommended
            1 found this review helpful
            It's out the product was made very cheap. Lots of imperfections and things not being exactly square
            It's out the product was made very cheap. Lots of imperfections and things not being exactly square
            by
            Response from Hampton Bay Customer CareApr 17, 2020
            We are sorry to hear that. If you were to reconsider other cabinetry options, please be sure to reach out to your local Home Depot to discuss what you are seeing. They may have some helpful exchange or reorder choices for you so that you can create a space you can enjoy for a very long time. We wish you nothing but success and hope that you get the best of the best for your project. HamptonBayRSI
            • Verified Purchase
            1 found this review helpful
            Rating provided by a verified purchaser...
            Rating provided by a verified purchaser
            by
            Response from Hampton Bay Customer CareApr 17, 2020
            We are happy to see that you are pleased with your Hampton Bay purchase. Please enjoy and have a wonderful day. HamptonBayRSI
            • Verified Purchase
            I bought these cabinets and had to return them due to flaws in the side and doors. I tried to exc...
            I bought these cabinets and had to return them due to flaws in the side and doors. I tried to exchange them but the ones in the storea had flaws as well. So I went to another store that had them and they had flaws in the doors. Inspect your purchase before you leave the store for flaws. They are great cabinets if you find ones without flaws.
            by
            Response from Hampton Bay Customer CareFeb 27, 2020
            We sincerely apologize for the frustrating experience you had while purchasing your new Hampton Bay cabinetry. While you eventually found those great cabinets to meet your needs, please know that the Hampton Bay Customer Care Team is here if you ever need us. You can share photos with us at homeproducts_cc@woodmark.com, as that may better depict what you were seeing, and we would always like to learn more about your experience. We wish you all the best in completing your project, and we thank you for choosing us to be a part of your space. HamptonBayRSI
            • Verified Purchase
            Draws are not square and doesn’t close or open easily....
            Draws are not square and doesn’t close or open easily.
            by
            Response from Hampton Bay Customer CareFeb 27, 2020
            Thank you very much for taking the time to share your feedback, and we are very sorry for any frustrations these issues have caused. As your cabinetry does offer a Limited Lifetime Warranty, our Hampton Bay Customer Care Team would like to assist you by giving you any guidance that we can. If you would be willing to reach out to us directly, we may be reached at 888-578-4009 and also by email at homeproducts_cc@woodmark.com. Email may be best as it will give you chance to share pictures to best explain what you are seeing. We do appreciate your choosing Hampton Bay, and look forward to the opportunity to assist. HamptonBayRSI
            • Verified Purchase
            2 found this review helpful
            Very nice looking well made.
            Very nice looking well made.
            by
            • Verified Purchase
            • Recommended
            Bad draws
            Draw bottom fell out with minimal weight load. I was very disappointed
            by
              2 found this review helpful
              Rating provided by a verified purchaser...
              Rating provided by a verified purchaser
              by
              Response from Hampton Bay Customer CareDec 27, 2020
              Thank you for your review and for choosing Hampton Bay cabinetry! HamptonBayRSI
              • Verified Purchase
              Looks good
              Looks good
              by
              Response from Hampton Bay Customer CareDec 20, 2019
              We think so too, Frank. Thank you for your review and please have a great day. HamptonBayRSI
              • Verified Purchase
              • Recommended
              We ended up re-building it as it was not square and we had to create new supports to make it stur...
              We ended up re-building it as it was not square and we had to create new supports to make it sturdy. We also changed out the glides to soft close glides.
              by
              Response from Hampton Bay Customer CareDec 16, 2019
              We are certainly sorry to learn of the sturdiness issue, as well as the cabinet being out of square. We appreciate your feedback, though, and hope that you are enjoying your finished project. HamptonBayRSI
              • DIY
              • Verified Purchase
              1 found this review helpful
              The product is too fragile. The woods are not strong.
              The product is too fragile. The woods are not strong.
              by
              Response from Hampton Bay Customer CareOct 3, 2019
              Hello - We sincerely apologize for the unsatisfactory experience you have had with your purchase of Hampton Bay. We are very sorry to hear about your disappointment in our product. We hope that you will give us a chance to change your perception by choosing us for future projects! HamptonBayRSI
              • Verified Purchase
              3 found this review helpful
              Showing 1-30 of 2,110 reviews

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