Really loud ceiling fan. You can hear humming from motor.Would...
Really loud ceiling fan. You can hear humming from motor.Would not recommend.
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Response from THD-CSAug 6, 2020
Dear Valued Home Depot Customer, we're sorry to hear that you are having this experience with the fan. Most noise issues can be attributed to loose or incorrectly installed parts. Please make sure that all parts are completely tightened and that the outlet box is securely attached to the house support structure. If tis does not resolve the issue, please call Hampton Bay customer service at 1-855-434-2678 and one of the team members will be able to help troubleshoot and resolve the issue.
Verified Purchase
Jul 30, 2020
It’s quiet, has great circulation and looks good. Very pleased....
It’s quiet, has great circulation and looks good. Very pleased. Had an electrician install and it went fast. Jane
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Verified Purchase
Jul 2, 2020
Attractive traditional
Attractive traditional
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Verified Purchase
Recommended
Jun 24, 2020
For the money it's a nice fan.
For the money it's a nice fan.
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Verified Purchase
Recommended
Jun 17, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Jun 10, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Jun 3, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Apr 15, 2020
Fine productDirections on wiring not entirely adequate....
Fine productDirections on wiring not entirely adequate.
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Verified Purchase
Apr 8, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Apr 1, 2020
Fan is a good product by Hamptonbay. Remote control only provides several inches of wiring and re...
Fan is a good product by Hamptonbay. Remote control only provides several inches of wiring and really was a issue to install properly. Can they at least provide 12" on each lead!
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Verified Purchase
Recommended
Nov 12, 2019
nice easy to install....
nice easy to install.
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Verified Purchase
Nov 6, 2019
The fan is very cheaply made. The blades are bigger,...
The fan is very cheaply made. The blades are bigger, wider then the same brand I have so my wife cannot use the brushes that she has to clean this new one. We are not satisfied.
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Response from THD-CSONov 13, 2019
Dear Valued Home Depot Customer,
We have reached out to the manufacturer and their reply is,Sorry to hear that you are no satisfied with the fan. The blades on ceiling fans differ in size and shape depending on the design of the fan. We would suggest an open ended ceiling fan brush like model #48212.
Verified Purchase
Oct 9, 2019
Excellent quality, was able to install easily....
Excellent quality, was able to install easily.
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Verified Purchase
Oct 2, 2019
5 Star Review
Rating provided by a verified purchaser
by
Verified Purchase
Aug 6, 2019
Better than a more expensive fan from wayfair, which the...
Better than a more expensive fan from wayfair, which the motor was defective! Only wish it was made in the USA!
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Verified Purchase
Aug 6, 2019
Easy assembly, looks great!
Easy assembly, looks great!
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Verified Purchase
Recommended
Jul 30, 2019
Quiet, blends into the ceiling...
Quiet, blends into the ceiling
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Verified Purchase
Jul 26, 2019
remote dows not work
Our fan just stopped working. Changed the batteries in the remote but fan still doesnt work. Never had any issues until now. What do we do to fix. Ours has no lights nor a wall switch only remote. Auggestions on what to do to fix
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Recommended
1 found this review helpful
Jul 17, 2019
5 Star Review
Rating provided by a verified purchaser
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Verified Purchase
Jun 4, 2019
Quiet smooth running fan. Easy to install, works perfectly....
Quiet smooth running fan. Easy to install, works perfectly.
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Verified Purchase
1 found this review helpful
Jun 4, 2019
I bought the fan because it came with a remote....
I bought the fan because it came with a remote. The description failed to mention it was a universal remote. The remote is not compatible with the fan. Its really frustrating when you put a fan together and it does not work. You check all the components and everything looks great. I called the 1-800 number and after being on the phone for an hour, it was determined that the remote was defective. I hard wired the fan directly and bypassed the remote. The remote was exchanged - and low and behold, the new remote does not work either. I am really disappointed because I wanted a fan with a remote. I am left with a fan that I can't change the speed of.
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Response from THD-CSJun 10, 2019
"Dear Valued Home Depot Customer,
We have reached out to the manufacturer and their reply is,Sorry to hear that you had this issue. The first line of the description states ""This item pairs the Heirloom fan with the Universal 3-Speed Ceiling Fan remote control …"" The most important part of the installation is making sure the fan is set to high speed using the pull chain prior to using the remote. If the fan is not set on high (1 pull) prior to using the remote, the remote will not be able to control the fan speed. If the problem persists, please call Hampton Bay customer service at 1-855-434-2678 and ask to speak to a manufacturer's representative."
Verified Purchase
2 found this review helpful
May 28, 2019
As advertised...
As advertised
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Verified Purchase
May 15, 2019
4 Star Review
Rating provided by a verified purchaser
by
Verified Purchase
Apr 19, 2019
I Love it...
I Love it
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Verified Purchase
1 found this review helpful
Apr 3, 2019
5 Star Review
Rating provided by a verified purchaser
by
Verified Purchase
Mar 8, 2019
I was so disappointed in this fan. It's not white...
I was so disappointed in this fan. It's not white and the blades are a different color than the rest. Also, it came with a separate black remote, not one with the fan itself. I don't know if I can paint it but wish I had seen it before it was installed. It works well though.
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Response from THD Customer ServiceMar 12, 2019
"Dear Valued HomeDepot Customer,
We're happy to hear that the fan works well. It seems as though you purchased the Heirloom fan/Remote bundle. This fan is bundled with the Hampton Bay universal remote as shown on the product page for model #19981. The blades are reversible with a white finish on one side and light maple on the other. It is possible that your fan was installed with the maple side showing instead of the white side."