Customer Reviews for Hampton Bay Shaker 12 in W x 21 in D x 34.5 in H Assembled Bath 3-Drawer Base Cabinet in Satin White
- Get started sooner with online orders shipping in 1 day
- Designed for bathrooms to match Shaker White kitchen cabinets
- Shaker White cabinets add a bright, modern look to any design
Customer Reviews
Dec 24, 2020
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Dec 5, 2020
Pretty basic particle board quality and didn’t come with anything...
Pretty basic particle board quality and didn’t come with anything to finalize the product. No kick plate or leveling material. I’d imagine this is ideal for contractors that want to put in cheap cabinets that “look expensive”
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Response from Hampton Bay Customer CareDec 28, 2020
We appreciate you sharing your feedback, Jason. We are hopeful that you were able to quickly purchase the toe kick (model number KATK-SW) and additional materials needed to complete your project. Thank you again for your review, and we are happy that you chose Hampton Bay cabinetry to be a part of your home.
Nov 25, 2020
The cabinet's weren't build as well as I thought they...
The cabinet's weren't build as well as I thought they should have been drawers didn't open properly the one aligned properly some things were warped could have been a little better quality for the money I thought
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Response from Hampton Bay Customer CareNov 25, 2020
We are very sorry for the issues you are having with your drawers, Jim. Please contact your Hampton Bay Customer Care Team at (888) 578-4009 or homeproducts_cc@woodmark.com to discuss what you are seeing further. We hope to hear from you soon, and we appreciate you reaching out to us.
Nov 10, 2020
I was surprised the drawers were as small as they...
I was surprised the drawers were as small as they are. Inside drawer measurement is approximately 6 3/4 inches wide in the 12” wide cabinet.
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Response from Hampton Bay Customer CareNov 19, 2020
We apologize for any dissatisfaction felt with your drawers. It is our hope that your new vanity is bringing your happiness, however, and we thank you for choosing Hampton Bay to be a part of your project. Please have a great day, and take care.
Oct 26, 2020
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Oct 8, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Response from Hampton Bay Customer CareOct 8, 2020
We are sorry to learn of the unhappiness with your Hampton Bay cabinet because your satisfaction is important to us. If you ever have any questions, or if you would like to share more about your specific concerns, please know that your Hampton Bay Customer Care Team is here for you at homeproducts_cc@woodmark.com and (888) 578-4009. We look forward to helping and thank you for your feedback.
Jul 7, 2020
The cabinet showed up and all the drawers were crooked...
The cabinet showed up and all the drawers were crooked had to unscrew them and reattach slides to make the drawers line up. Didn't have time to send it back needed final inspections.
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Response from Hampton Bay Customer CareJul 16, 2020
Thank you for sharing your experience with us, and we apologize for that frustration as you worked to meet the deadline for those final inspections. Prior to the install, we recommend removing drawers and doors to make it easier to mount the cabinet boxes and, once secured, they are added back. Our drawer and our door systems then have a range of adjust-ability to help align them to fine-tune their final placement. If you are having any additional difficulty with those drawers or there are any remaining cabinetry issues, we want to help in every way we can. The Hampton Bay Customer Care Team is here for you at (888) 578-4009 or homeproducts_cc@woodmark.com to offer guidance and assistance on any warranty needs you may have. We want you to be happy with your choice to make Hampton Bay a part of this project and we look forward to hearing from you.
Jun 10, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Response from Hampton Bay Customer CareJun 10, 2020
We are sorry to learn that you were not satisfied with your Hampton Bay cabinetry. Feedback is important, and we always want to work toward improving our customer’s experiences. If you would like to give us any additional insight into yours, we would appreciate the opportunity to learn more. Your Hampton Bay Customer Care Team is here for you at homeproducts_cc@woodmark.com for your questions or concerns. We are, of course, also here to help with any warranty-related issues that may arise for as long as you own your cabinetry. We appreciate your insight and thank you for choosing Hampton Bay.
Apr 15, 2020
Haven't had a chance to even put it in yet....
Haven't had a chance to even put it in yet. Had to put everything on hold because of the virus. But the color is really nice will look lovely with the light colored quartz top.
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Response from Hampton Bay Customer CareApr 17, 2020
We are sure your project will certainly look great once you are able to complete it. We wish you nothing but success and thank you so much for choosing Hampton Bay. Please have a wonderful day and take care.
Mar 31, 2020
Surprisingly cabinets arrived in excellent condition. Was very leary being...
Surprisingly cabinets arrived in excellent condition. Was very leary being Hampton Bay. Outstanding value
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Response from Hampton Bay Customer CareApr 3, 2020
We a very happy to hear that you were pleased with your the value of your new Hampton Bay cabinetry, Charles! Please enjoy you new space, and thank you for choosing us to be a part of it.
Feb 4, 2020
I wish the drawers were bigger. We used it for...
I wish the drawers were bigger. We used it for our kitchen because they did not make one for the kitchen in this size.
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Response from Hampton Bay Customer CareFeb 6, 2020
Thank you for your feedback, Sheryl. This vanity drawer base is typically best used for bathroom projects as the depth is 21” compared to the 24” depth more commonly seen for a kitchen space. While we do not currently offer a 12” wide drawer base, please be sure to discuss your other options with a local Home Depot to make sure you get that perfect fit. We wish you all the best and thank you for choosing Hampton Bay, though, please have a great day.
Jan 24, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Response from Hampton Bay Customer CareJan 24, 2020
Thank you for your review and your purchase of Hampton Bay cabinetry! Please have a great day.
Jan 8, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Response from Hampton Bay Customer CareJan 9, 2020
We are glad to see that you are happy with our Hampton Bay vanity cabinets. Have a fantastic day!
Dec 11, 2019
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Response from Hampton Bay Customer CareDec 11, 2019
We apologize for any inconvenience you may have experienced with your purchase. We appreciate your review and thank you for your time.
Nov 27, 2019
4 Star Review
Rating provided by a verified purchaser
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Response from Hampton Bay Customer CareNov 27, 2019
We are glad to see that you are happy with our Hampton Bay cabinets. Have a fantastic day!
Oct 10, 2019
I don't usually write reviews. However, after ordering a dozen of these cabinets, I feel compelle...
I don't usually write reviews. However, after ordering a dozen of these cabinets, I feel compelled to point out some flaws. First, the overall construction of the cabinets is questionable at best. In 12 cabinets, I counted 5 places where a panel, door, or drawer was off by 1/4" or more. One drawer was completely broken upon arrival. The drawer glides are technically ball-bearing, but don't mistake them for a smooth, sturdy glide like the name implies. The drawers are only stapled in the corners, easily flex out of square, and have a tendency to wobble when you pull them out. The particle board is 1/2" instead of 3/4", which combined with the poor assembly, leads me to believe that they are not very strong, and I question how much weight they can/should actually hold.
Be prepared to fix multiple assembly errors, and be especially wary if you happen to be on a time crunch for installation. The base cabinets seem to have more issues than the wall cabinets.
Overall, it is certainly possible to have the aesthetics look great when they are finally installed... but it will most certainly require extra effort and numerous modifications/corrections.
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Response from Hampton Bay Customer CareOct 11, 2019
Thank you for the detailed feedback on your experience with our Hampton Bay cabinets. We are sorry for the frustrations felt as you worked to complete your project. Our particleboard cabinet sides are a thickness of 1/2", while the (beechwood) face frame of the cabinet is 3/4" thick. You can also adjust the drawers for proper alignment, if they have shifted during transit, by loosening the screw on the front of the cabinet and sliding it up or down. The drawers are tested to hold 15 pounds per square foot and are operated through 25,000 cycles. We do apologize you had to conduct a variety of these adjustments, but our Hampton Bay Customer Care team is always here to help if you have any type of concern or question with your purchase. Please give us a call at 888-578-4009 so that we can work to help you with any warranty needs. Thank you for choosing Hampton Bay and we hope you have a great day.
Oct 9, 2019
1 Star Review
Rating provided by a verified purchaser
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Response from Hampton Bay Customer CareOct 9, 2019
Hello - We are sorry to hear about your disappointment in our Hampton Bay cabinetry. We appreciate your honest insight and review into the product received.
Sep 30, 2019
not good quality
Drawers are difficult to open and close, construction had already started to come apart before i even got it installed, after reading other reviwes i regret purchasing but cannot return since item is already installed
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Response from Hampton Bay Customer CareOct 2, 2019
Hello - Please call Hampton Bay Customer Care at 888-578-4009, Monday - Friday from 8:00 AM to 7:00 PM EST, to discuss your concerns further. We are very hopeful to hear from you and help you resolve the difficulties you've experienced. Your complete satisfaction is our goal. Thank you for your time.
Sep 18, 2019
1 Star Review
Rating provided by a verified purchaser
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Response from Hampton Bay Customer CareSep 18, 2019
Hello - Thank you for your review and your purchase of Hampton Bay cabinetry! Have a great day.
Aug 13, 2019
We used these cabinets in a recently purchased beach house. They are very good quality for the p...
We used these cabinets in a recently purchased beach house. They are very good quality for the price and perfect for a vacation/retreat home. We have used Home Depot's stock cabinets in three other projects and so pleased to find the new offering of dove gray color.
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Response from Hampton Bay Customer CareAug 16, 2019
Hello Mimi - Thank you for your feedback! We are very happy to hear that you are satisfied with your purchase of Hampton Bay cabinetry. Customer input like yours help us to be continually improving. We appreciate your review and your purchase!
Aug 6, 2019
We purchased the sink cabinet also, as well as the kitchen cabinets, and are very pleased with al...
We purchased the sink cabinet also, as well as the kitchen cabinets, and are very pleased with all of them
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Response from Hampton Bay Customer CareAug 6, 2019
Hi DanT - We are so glad to hear that you are pleased with the final outcome of your Hampton Bay kitchen! Thank you for your feedback and your purchase of our products. We hope that you will consider utilizing Hampton Bay products for your future projects!
Jun 5, 2019
The Drawers are narrow. Top drawer slide were bent....
The Drawers are narrow. Top drawer slide were bent. No noise dampening on all drawers. color shades no consistent.
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Response from Hampton Bay Customer CareJun 7, 2019
Hello - We are very sorry to hear about your negative encounter with your purchase of Hampton Bay cabinetry. Please contact our Customer Care department at (888) 578-4009 or by email at homeproducts_cc@woodmark.com. Our team would be more than happy to process a replacement drawer glide order for you! Thank you for your feedback and your purchase.
Apr 21, 2019
4 Star Review
Rating provided by a verified purchaser
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Response from Hampton Bay Customer CareJul 26, 2019
Hello - Thank you for your review and your purchase of Hampton Bay cabinetry! Have a great day.
Feb 7, 2019
1 Star Review
Rating provided by a verified purchaser
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