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Customer Reviews for Hampton Bay Shaker 30 in. W x 24 in. D x 34.5 in. H Assembled Drawer Base Kitchen Cabinet in Satin White with Full Extension Glides

Internet #301358154

Model #KDB30-SSW

Store SKU #1007472988

  • Get started sooner with online orders shipping in 1 day
  • Features 3 drawers perfect for easy access to your pots and pans
  • Shaker White kitchen cabinets add a modern look to any design

Customer Reviews

  • 3.4
    out of 306 reviews
  • 60% recommend this product
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Showing 1-30 of 306 reviews
Bought 3 cabinets to match our existing cabinets (which I regret buying )Damage to 2 of them. I’ve installed hundreds of cabinets over 35 years. Worst cabinets ever. Quality poor. Not even as good as the in stock cabinets please avoid
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Response from Hampton Bay Customer CareDec 21, 2023
We sincerely apologize for the issues you've had and the dissatisfaction you've felt with your Hampton Bay order. Please contact our Customer Care Team to discuss these concerns further. You can reach us at (888) 578-4009 or homeproducts_cc@woodmark.com. We look forward to working with you soon. HamptonBayRSI
  • Verified Purchase
It’s very cheaply made. It served its purpose but will not be buying that again
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Response from Hampton Bay Customer CareDec 11, 2023
Thank you for sharing this with us. Please know if you have any issues, our Customer Care Team is here for you at (888) 578-4009 or homeproducts_cc@woodmark.com. We appreciate you making us a apart of your home, and we are eager to work with you soon. HamptonBayRSI
  • Verified Purchase
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  • Verified Purchase
We ordered a maple cutting board for the top. It looks fantastic! Now I have a special place to do my baking. The drawers give me a lot more room for big bowls and such. I really like the way the drawers pull all the way out.
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Response from Hampton Bay Customer CareDec 12, 2023
How wonderful! Rose, we appreciate you sharing how much you cherish your new Hampton Bay cabinetry. We thank you for making us a part of your space, and please have a terrific day. HamptonBayRSI
  • Verified Purchase
Particle board not plywood
This is made of particle board not plywood. Not worth the price
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Response from Hampton Bay Customer CareNov 28, 2023
We are very sorry you were dissatisfied with your Satin White cabinet, Jeremy. To learn more about the benefits of our furniture board cabinet boxes, we encourage you to click the Product Composition link under the Info & Guides portion on this product page. We appreciate you making us a part of your project, and we wish you all the best moving forward with it. HamptonBayRSI
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    • Verified Purchase
    Top rail is misaligned and does not allow top drawer to open.
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    Response from Hampton Bay Customer CareOct 27, 2023
    We are sincerely sorry for the issues you have experienced with your drawers. To learn more about this, please reach out to our Customer Care Team at (888) 578-4009 or homeproducts_cc@woodmark.com. We appreciate you choosing Hampton Bay to be a part of your project. HamptonBayRSI
    • Verified Purchase
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    • Verified Purchase
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    • Verified Purchase
    The color that I chose this Java looks so high end in person then what it looks like on the photo they look amazing. The quality is sturdy. Just wish they had soft closing draws.
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    Response from Hampton Bay Customer CareOct 12, 2023
    Happy to hear this cabinet was what you hoped for! Thank you for choosing Hampton Bay for your project, and we hope you have a great rest of your day. HamptonBayRSI
    • Verified Purchase
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    • Verified Purchase
    Cabinet color and quality met my expectations. I’m pleased with my coffee bar
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    Response from Hampton Bay Customer CareOct 10, 2023
    Yay! We couldn't be happier for you, Laverne! Thank you for making Hampton Bay a part of your coffee bar project, and we wish you all the best. HamptonBayRSI
    • Verified Purchase
    Drawers do not open and close smoothly. Box and drawer construction is pretty good.
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    Response from Hampton Bay Customer CareSep 14, 2023
    We apologize for the drawer issues you are experiencing. We may be able to assist with what could be causing this, though. At your convenience, please give our Hampton Bay Customer Care Team a call at (888) 578-4009 to discuss options and we hope to help. HamptonBayRSI
    • Verified Purchase
    Not soft close, paint is subpar and looks like whoever build cabinet did not pay close attention or detail to it. So what we paid for it over 800 for 2 it was disappointing. Other then that still used them for our island
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    Response from Hampton Bay Customer CareAug 10, 2023
    We are very sorry for the disappointment felt with your new cabinet. If you have any warranty-related issues or concerns, please let our Customer Care Team know. We are eager to connect with you, and our team can be reached at (888) 578-4009. We appreciate you making us a part of your project, and we wish you all the best. HamptonBayRSI
    • Verified Purchase
    Buyers Remorse
    If you’re looking for cheap and fast. These cabinets are for you. If you want any kind of quality in build—not here. Half of the drawers tracks were not installed correctly. Or, they weren’t even put in straight so the drawers are hard to open and close and sit skewed. You can’t even count on them being built square so you have to use extra shims just to level them out on a level floor. I bought these by mistake, but thought they would be ok since Home Depot is willing to sell them. My expensive mistake.
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    Response from Hampton Bay Customer CareAug 9, 2023
    Thank you for making Hampton Bay your cabinetry choice. We are sincerely sorry you experienced these issues with your recent purchase. Please know if you have any remaining warranty-related concerns or questions, please let us know by contacting us at (888) 578-4009 or homeproducts_cc@woodmark.com. We appreciate your feedback, and we hope to hear from you soon. HamptonBayRSI
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      • Verified Purchase
      Cheaply made, poor finish quality that easily chips. Drawers very difficult to open
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      Response from Hampton Bay Customer CareJul 12, 2023
      Thank you for making Hampton Bay your cabinetry choice. We are sincerely sorry you experienced these issues with your recent purchase. If you still have warranty-related concerns or questions, please let us know by contacting us at (888) 578-4009 or homeproducts_cc@woodmark.com. We appreciate your feedback and hope you have a good day. HamptonBayRSI
      • Verified Purchase
      It came out of the box with nicks on the drawer faces. Some of the drawers do not close flush. Would’ve returned them if I do not have the contractor hooked up to install them.
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      Response from Hampton Bay Customer CareJun 30, 2023
      We sincerely apologize for the disappointment you've felt, Martin. We want to discuss your project and better understand what you saw with your Hampton Bay order. We ask that you please reach out to our Customer Care Team at (888) 578-4009 to see how we can assist. We appreciate your feedback, and we wish you nothing but the best. HamptonBayRSI
      • Verified Purchase
      Doors on sink base were marred, se t new ones...
      Doors on sink base were marred, se t new ones away, so that's good. Only problem is drawers line up between 24" and 30" cabinets. The two 30" cabinets have different drawer hardware, one opens all the way(100%) the other has stops only allowing about 70%. wish the line was more consistent. Overall very pleased with quality and affordability.
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      Response from Hampton Bay Customer CareJun 28, 2023
      We are glad that you were able to get those doors replaced as swiftly as possible! We appreciate you reaching out to us and sharing this information with us here at Hampton Bay. Please know if you have additional questions or concerns, our Customer Care Team is here for you at (888) 578-4009. HamptonBayRSI
      • Verified Purchase
      Fairly basic, no frills. I would add the soft-close...
      Fairly basic, no frills. I would add the soft-close doors as they are tough to close all the way.
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      Response from Hampton Bay Customer CareJun 23, 2023
      We look forward to being a part of your next project. Thank you for choosing Hampton Bay, and please take care! HamptonBayRSI
      • Verified Purchase
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      • Verified Purchase
      drawers don't open
      The drawers are hard to open you have to wiggle it or oull it really hard because it get stuck half way
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      Response from Hampton Bay Customer CareMay 12, 2023
      We are so sorry to hear this. We want to assist in providing additional information on how to adjust your drawers. Please give our Customer Care Team a call at (888) 578-4009. We appreciate you reaching out to us, and we hope to hear from you soon. HamptonBayRSI
        • Recommended
        Just okay
        The cabinets look really nice but the quality is just okay. we had to add additional wood support because they felt flimsy. I ordered three of these and one came a little chipped on the bottom. I also had to add wood glue on top because the frame was coming apart. I realized it was all held together by staples. They are okay for now but next time Ill spend the extra money on something with better quality. i guess for the price they are okay
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        Response from Hampton Bay Customer CareApr 10, 2023
        We are sorry to hear about the issues you've experienced, and we appreciate you leaving us this review. Please contact our Hampton Bay Customer Care Team at (888) 578-4009. We can discuss your options and assist in improving your experience. We appreciate you bringing this to our attention, and we wish you all the best. HamptonBayRSI
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          • Verified Purchase
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          • Verified Purchase
          1st set of drawers were unable to be balanced to...
          1st set of drawers were unable to be balanced to pull smoothly... 2nd set was. HD return process relatively easy-just took a lot of extra time waiting for replacement. Defect on exterior was able to be hidden. The delivery guys were not careful. Picked up the replacement rather than delivery.
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          Response from Hampton Bay Customer CareFeb 15, 2023
          We apologize for the issues and difficulties you experienced with your delivery. Our Hampton Bay Customer Care Team is here if you have any further concerns or questions, and we can be contacted at (888) 578-4009. We appreciate you adding us to your project and hope you have a good day. HamptonBayRSI
          • Verified Purchase
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          • Verified Purchase
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          • Verified Purchase
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          • Verified Purchase
          Showing 1-30 of 306 reviews

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