Customer Reviews for Hampton Bay Southwind 52 in. Matte White Wi-Fi Enabled Smart Ceiling Fan with Remote Works with Google Assistant and Alexa

Love everything about this fan, except for the bottom of the cowling not being centered very good. This is the second one like this. The first one also had a slight wobbl.

IR remote devices need a direct view, most of the devices comes with IR remote. So I’m not completely satisfied. Only good thing is all my ceiling fans work with Rf remote control. So I’m able to control the fans with Google and Alexa. And it works great with shades too. Very easy too setup

While the fan will probably do its job as intended the light fixture’s glass globe was extremely thin and defected, I’m thinking. (I had an electrician install this fan.) When screwing the light globe (it had a whiter circle around the bottom where the hole was) onto the fan the light cracked so easily, with little effort, that it was such a surprise. I then tried to glue it but later trying to put it on again the knob you screw on the cap and globe fell into the side of the light globe and went right through the side of the glass no where near the botton hole where it originally cracked. A new globe is on its way which was fairly easy order after texting HamptonBay.com which is HomeDepot. However the ohone number for customer service makes no sense 1 855 HD-HAMPTON, too many letters. Btw you need to be extremely careful with this cheap, thin globe bc the slightest knock it will break. One of the light bulbs was bad, as well. The remote lights do not dim so that is false advertising. Its s very cheap remote, too. Needless to say it was a frustrating experience for the electrician and myself for buyiing it! I would have never bought this fan with the light kit. Just not worth. So cheap

Voice control your fan

I bought this for my Master Bedroom and I thought it was pretty easy to install. The only thing I do not like about it is the airflow on the settings. I use this when I sleep at night. On the low setting I can barely feel the air. The medium setting is a just a little better so I have to use the high setting at night - my original fan (which I think was a Hunter) I always used the low setting at night. I do have to say that it is very quiet and the light has the dimmer feature which is really nice (but dimmer feature does not work with Alexa). Also, when you change the settings on the fan you do hear a click from the motor. The On and Off for the light, the fan and the setting speeds all work great with Alexa. You do have to manually change the reversing switch. One more thing about the installation (at least with the flush mount) - when you go to connect the wires from the receiver to the house wires it says to "hang the fan on the hook provided". I looked everywhere for the hook and did not find one so I used and S-hook that I had but once I went to use the hook I discovered what they meant. There is a "protrusion or nipple" on the mounting bracket itself so I am going to assume that that is what they mean by a hook. The pictures is showing the other side of the white blade(s)

We were replacing an 18 yr old fan that had developed a light problem. The new Hampton Bay fan arrived earlier than promised, installed easily and works as advertised. Overall it was less expensive to replace the entire fan than the light kit on the old one so very pleased in all regards.

Easy to install. Great price. Noiseless ! Built-in dimmer on remote is wonderful. Surpassed my expectations. And free delivery!

I purshased this because i like having smart devices and i hate having to get up to either find the remote or switch to turn on or off the fans. I have multiple fans and soloution was less expensive that buying multiple smart fans. Installation was easy enough and adding the Alexa skill was simple enough and on the first try all fans were voice controlled. My biggest disappointment is thar the power connecter was loose at the device and it kept losing power. So im going to return this one and make one final second attempt. I enjoyed it enough to give it a second chance

For what this costs, I expected more. I paired the Bond with a ceiling fan explicitly tagged as being compatible on Home Depot's site, and the performance is spotty at best. It's about a 50/50 chance that the command successfully gets through from five feet away with no obstructions. I tried pairing an electric fireplace also within five feet, and while Bond claims to have registered the remote, none of the commands work. If your remote requires you to push the same button multiple times to change fan speed or dim the lights, you're basically out of luck. I will say that the Alexa compatibility seems to work just fine, but it can be even more frustrating to ask her to turn off the fan light four times until it actually happens. Note that you need the original remote for your device to program the Bond, so you can't really use it to replace a lost remote. I wouldn't buy this again at full price; maybe at $50.

I'm not a huge reviewer, but after trying a different fan, in comparison, this was amazing. What makes it amazing is that it is Quiet, even on high. I am so elated because our bedroom is very small and it makes a huge difference. Also, the Low setting - is actually Low! We have a/c but the vent is up high in the vaulted ceiling and we needed something to circulate the air and bring the a/c to us. This is just such a great fan, if I can help someone who is looking for a silent fan that has an actual Low setting - this is it! And the remote is wonderful too!

I don’t want to keep something plugged in that is just a hub for my fan. If it did anything else I would. It came with the fan, only reason I got it. The fan is great.

I have been bitten by the Smart Home bug and jumped in with both feet. I started with Wink and quickly switched to Smartthings. The one problem area is ceiling fans. The current solution for non wireless fans seems to be a zwave switch but many expensive fans like Emerson have a wall control but it talks wireless to the fan so before BOND there was no way to integrate it into your smart home solution. While Bond doesn't really integrate with SmartThings it can be used. For example I have a open two story family room and if I don't have the fan going reverse in the winter it can be 10 degrees warmer upstairs than downstairs. My goal was to get bond to turn on my ceiling fan when Ecobee was heating. Two products with smartthings support that would take 5 min. This required some creativity. I created an IFTTT account and linked my Smartthings Hub and Bond account to it. In smartthings I created a virtual dimmer switch called Family Room Fan. In IFTTT I added the virtual switch and told IFTTT that when the Virtual Dimmer was on to tell Bond to turn on my ceiling fan x%. This allowed me to have a virtual switch to control my ceiling fan. From there I was able to tell Webcore (Similar to IFTTT but much more powerful platform in the smartthings community.) So when Ecobee turns on heating it tell smartthings to turn on the virtual dimmer which tells IFTTT to tell Bond to turn on the ceiling fan. Overly complicated but it works great. If and when BOND supports Smartthings I think this product will be a game changer. Sadly one more Hub to add to my wall of smart home hubs.

I bought a couple of “smart” fans over the Black Friday weekend. The Home Depot representatives did not even know they carried this product online. They were no help on any questions that I had about this product. Home Depot should allow their employees some time to train about their new products. This product came with the ceiling fan, and a Google mini. The reason why I am focusing on that is 1 Bond unit is good for several fans and products. I am still giving it 5 stars because the Bond product works great!! I have been using it over a month now and had to reset it once. I am a reasonable person, and am not expecting perfection. It was super easy to install, and currently I am using 1 unit for 2 ceiling fans. Integration with my Google Home hub was easy as well. I have 1 Echo, but I have not hooked it up to that because I primar

Ceiling Fans have always been a sore spot for me in transitioning to a smart home as I didn't want to go out and purchase new "smart" fans (I have 5 in my home). I have been following the Bond for some time and recently purchased it. I couldn't be more pleased. Appearance: About the size of a hockey puck and a bit lighter, this disc (which looks similar to a Bamazon Gecko Bot) comes with a good sized power cord (so many of these items comes with a 1-2 foot cord, which just doesn't work for most homes and outlet locations!), so I was able to find a nice spot to tuck this thing away out of view. The good looking aesthetic and ample power cord earns high marks here. Quality: While this is an early review (I have only had it for about 3 weeks now), I have found the system to work every time as advertised, whether I use it through the Bond App (I am on Android), with no crashes, response issues, or failures or if I leverage voice commands through my Bamazon Gecko leveraging the Bond Skill. For best results, ensure that you use the recommendations provided to name your devices effectively and watch out for the character limit in the Bond Device Setup (see below). Also, be aware that the BOND gets substantially more range than your current Ceiling fan remotes. My one Bond unit covers a very large one story ranch style home for 4 ceiling fans in 4 separate rooms! As a result, I found out (unexpectedly) that my master bedroom and family room ceiling fans were on the same toggle switch pattern, so when the BOND sent an "On" signal to the family room (or the master bedroom individually), both went on! Previously, the distance between the two was no issue as the power from the manufacturer remote control was so limited, they would not interact with one another, so I will have to change the toggle switch pattern on one of them to "separate" the two. This is in no way a BOND issue, but something to keep in mind if you encounter the same result in your home. Value: Given that my current alternative was to go out and replace 4-5 ceiling fans in my home with "smart" fans at a cost of $150 (or more each), there is extreme value with the Bond. And given that the BOND team is increasing the number of devices it will support in the future, the value is only going to increase going forward. Ease of Installation: The install instructions were a tiny square shaped multi fold. To be honest, I was skeptical and was expecting them to send me to a website for 10 pages of instructions, but it was just plain and simple. Plug in the unit (for initial install, keep it easy to reach while you program the remotes and once complete with setup, you can put it almost anywhere in your home), install the BOND app, hit "Add Device" and following the on screen prompts. It worked and I setup 4 different remotes exactly as the instructions showed. As a bonus, I thought I would have to "program" each button of the remote, but once the BOND recognized the first button entry, it searched its database, and came back with "we think we found your remote" with all of the buttons and allowed me to test and confirm -- one click! The only limitation I found (and this is not horrible) is the character limitation on naming each device. For example, I could not enter "Family Room Ceiling Fan" (too many characters, though that is exactly what the device is, and I have to name it that way to avoid conflicts with other rooms and other lights)... Note: You can fix this with a BOND "trick" -- Call the device "Family Room Ceiling" and the BOND skill with Bamazon Gecko will automatically "add" the words "Light" and "Fan" for the respective commands so you can say "Turn off Family Room Ceiling Light" or "Turn on Family Room Ceiling Fan" and it will work... Very impressed with the BOND overall and hope to maintain this view over time with continued use.

while I was trying to set this up for our new fan, I ran into some issues since I was getting ahead of myself. I had to do the setup a few times since I was trying to setup the BOND unit before I had the new fan installed. TIP; Install the fan first. Once the fan was installed, things went much easier. I am loving the new technology and look forward to the additional capabilities of the BOND unit. I am sure that once this unit trains me, I will have zero problems. I will mention that my Google Home Hub will show the BOND device as not connected after I ask it to do something. But it does what I ask and does afterwards as well. Might be a disconnect when the BOND unit is performing my request. Get one, and make life that much easier.

I waited a while to get this thing, and now that I have it up and running I wish I had purchased it earlier. The setup was easy and it works perfectly. I can now use my Echo Dot to control the light and fan in the TV room instead of hunting for the remote.

Was able to setup and connect to my Wi-Fi, but could not get it to connect to my ceiling fans with remotes. Returned. Great product in theory. I have Harbor Breeze fans.

For the most part the setup is very straight forward. But, you may have to make several attempts to pair the fan remote to your device. Once it’s paired, it’s amazing! They even allow you the option to turn off some of the lights on the main control box.

Great addition to my smart home / echo dot (Alexa). I can control all the fans in my home, that have a remote control, with my voice. I just tell Alexa to turn on fan and what speed I want and also turn on/off the lights. If you have high ceilings and/or fans that are hard to reach you definitely need this. Or even if your relaxing after a hard day no more looking for the remote or getting up to turn on the fan or light.

It was exactly I am looking! Works great and easy set up. Works great with Google Home, but it kind hard to giving the commands on speeds for the fan function.

Easy enough to assemble (has varying instructions for flush ceiling mount or lower mount) White or Brown/Wood blades, and good wind output which is something I find difficult to find when it comes to fans.

Installation was easy and the fan is very quiet.

LOVE MY FAN JUST WISH THE LIGHT WAS STRONGER IT HAS 60 watt frosted bulbs I guess you can't add 100 watts.

My husband and I had an electrician install this fan a few months ago. All three of us were pleasantly surprised by how quiet it was. It doesn't give off the best light so I have a small lamp by the bed that helps. The electrician broke the light cover while installing it so be careful when you attach it. Other than that, I would highly recommend it. It's a great product at a very good value.

Great value! I purchased 2 Matte White fans. I plan to purchase a 3rd one, if these ever are back in stock. Installation was quite easy. I chose Close Mount installation for both rooms for maximum clearance. I really like how the white fans kind of disappear into the white ceilings. That, along with the extra clearance makes the rooms look larger and lighter. No more albatrosses hanging from the ceiling. And...no more pull chains! The remote control includes a bracket for mounting on the wall, which is perfect for one fan which is hard-wired. One fan is wired to a wall switch; so, I can turn the fan/light on/off from the wall switch, and keep the remote by my bed or in the mounting bracket. It uses 2 bulbs (included), but I knew not to expect it to put out a lot of light. I've read other reviews and questions/answers which tell of other types of appropriate bulbs which give off more light. I plan to replace the bulbs, AND also will be getting ones that are dimmable. This fan looks very nice--crisp and clean. I took photos, but the fans look better in real life.

We had this same ceiling fan in a home we sold and went back to Home Depot to get the same one. We had someone install it for us but he said that it was an easy ceiling fan to install. This fan is quiet, has three speeds plus the light is a dimmer light. Comes with a remote that we hung on the wall by the light switch so all we have to do is push the light button on the remote. We bought another remote control to have next to the bed.

This fan was the easiest one I have ever installed. The hardest part was drilling into to concrete ceiling for the support hooks for the wire.

HB doesn’t do a thermostat controlled fan…hate having another remote around.