Customer Reviews for Hampton Bay Universal Wink Enabled White Ceiling Fan Premier Remote Control
- Smart fan remote for use with Wink home automation system
- Compatible with most downrod style ceiling fans
- Controls fan with included remote or via the Wink App
Customer Reviews
May 21, 2019
It’s only been 2 weeks but so far everything is...
It’s only been 2 weeks but so far everything is good! The fan is quiet and air circulation is great!
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May 21, 2019
Easy to install, provides lots of options, many of which...
Easy to install, provides lots of options, many of which I won’t use
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May 14, 2019
Good fan, controls ok, wished it came with wall mount for control. Also wished for dimmer feature.
Good fan, controls ok, wished it came with wall mount for control. Also wished for dimmer feature.
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May 14, 2019
the remote for the light does not work.very disappointed...
the remote for the light does not work.very disappointed
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Response from THD-CSMay 20, 2019
"Dear Valued Home Depot Customer,
We have reached out to the manufacturer and their reply is, We're sorry to hear that you are having this issue. Please confirm that the receiver is wired correctly. There is an installation video on the product page (located with the alternate images) to assist in the installation and operation of the remote. If that does not resolve the issue, please call Hampton Bay customer service at 1-855-434-2678 and one of the team members will be able to help troubleshoot and resolve the issue."
May 14, 2019
Works as expected...
Works as expected
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May 14, 2019
Doesn't respond well. Sometimes in both frequencies but mainly on the zigbee side.
Doesn't respond well. Sometimes in both frequencies but mainly on the zigbee side.
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Response from THD-CSMay 20, 2019
"Dear Valued Home Depot Customer,
We have reached out to the manufacturer and their reply is, Sorry to hear that you are having this issue. Please make sure the white T-shaped antennae wire is located outside of the canopy. If the problem persists, please call Hampton Bay customer service at 1-855-434-2678 and one of the team members will be able to troubleshoot and resolve the issue."
May 14, 2019
The module was easy to install into my ceiling fans,...
The module was easy to install into my ceiling fans, partially due to the fact that I was replacing an existing module to allow for wink connectivity. Pairing with Wink was failry easy, though it did take a couple tries for it to be found.
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May 10, 2019
No wall mount
This remote doesn't come with a wall mount. None exists. I find this absolutely unacceptable. How are you supposed to find it in the darkroom, since you can't turn lights on when entering?!
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Response from THD-CSMay 16, 2019
Thank you for your purchase. We understand the desire for a wall mount and will pass your comments along to our product development team. Some customers have used a small piece of Velcro to hold the controller on the wall when not in use.
May 8, 2019
Excellent Fan Controller. Works well, relatively easy to install,...
Excellent Fan Controller. Works well, relatively easy to install, and uses Zigbee, which means it's compatible with SmartThings, Hubitat, etc, not just Wink. Make sure you have a strong Zigbee mesh though, as the Zigbee radio on these isn't all that strong!
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May 7, 2019
works Perfect!!...
works Perfect!!
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May 7, 2019
product worked great
product worked great
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May 7, 2019
This remote control works great, it does the dimming great...
This remote control works great, it does the dimming great also.
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May 7, 2019
My remote came with the ceiling fan that I purchased...
My remote came with the ceiling fan that I purchased as a kit. The remote works well. When wiring the receiver to the ceiling fan it says to have the receiver outside of the fan for good connection. I did not do this and still the remote works well.
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May 7, 2019
Though the remote works, the buttons have to be pressed hard. The dimming feature is barely adequ...
Though the remote works, the buttons have to be pressed hard. The dimming feature is barely adequate at best, as the lights go about half way, then revert to full brightness. Any transition from bright to dim is murky jerky.
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Response from THD-CSMay 16, 2019
Sorry to hear that you are having this issue with the remote. We would suggest changing the bulbs to a different brand dimmable LED bulb to see if that resolves the dimming issue. Different LED bulbs can operate in different ways. The bulbs may be the contributing factor to the dimming issue. If you continue to experience functionality issues with the remote, please call Hampton Bay customer service at 1-855-434-2678 and one of the team members will be able to help troubleshoot and resolve any issues.
Apr 30, 2019
It was my 2 nd installation and I will buy...
It was my 2 nd installation and I will buy at least 2 more
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Apr 30, 2019
great option works as described...
great option works as described
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Apr 9, 2019
Wonderful I like it ...
Wonderful I like it
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Apr 9, 2019
The fan is excellent and is working out perfectly. I was a bit surprised that this great fan has...
The fan is excellent and is working out perfectly. I was a bit surprised that this great fan has a dimmable light feature, but the bulbs supplied by the manufacturer were non-dimmable.
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Apr 9, 2019
Worked great! I am not running Wink, but instead have...
Worked great! I am not running Wink, but instead have this connected to my HomeAssistant running on a Raspberry Pi, and it’s fantastic.
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Mar 27, 2019
5 Star Review
Rating provided by a verified purchaser
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Mar 27, 2019
This makes your fan so simple to use...
This makes your fan so simple to use
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Mar 20, 2019
The remote works well. The wink can’t be enabled unless...
The remote works well. The wink can’t be enabled unless you have the wink hub
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Mar 20, 2019
I think is excellent product and one of a kind,...
I think is excellent product and one of a kind, because it supports wink, needs Alexa integration.
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Mar 19, 2019
Works as discribed, the fan and light can be controlled...
Works as discribed, the fan and light can be controlled from the wink hub app on my phone. Alexa will turn the light on and off thru voice commands, but not the fan. Hopefully there will be future updates to remedy this.
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Mar 13, 2019
5 Star Review
Rating provided by a verified purchaser
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Mar 9, 2019
Great addition to my Hunter Ceiling fan, Using a custom device handler available frrely on the In...
Great addition to my Hunter Ceiling fan, Using a custom device handler available frrely on the Internet I was able to sync this controller up with MyuSamsung Smartthings Hub which then allowed me to use Google Assistant to turn on and off my Fan including different speeds. Just Google Hampton Bay Zigbee Ceiling Fan/Light Controller. This controller is a Zigbee device as well as Wink.
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Mar 5, 2019
sometimes you have to touch it couple times to start working
sometimes you have to touch it couple times to start working
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Response from THD Customer ServiceMar 12, 2019
"Dear Valued HomeDepot Customer,
Sorry to hear that you are having this issue with the remote. Please make sure that the white antennae is located outside of the fan's canopy and that the batteries are fresh in the remote. Also, the maximum operating distance is 30 ft within a clear line of sight to the fan. If this continues to be an issue, please call Hampton Bay customer service at 1-855-434-2678 and one of our team members will be able to help resolve any issues."
Mar 5, 2019
Working well with a Hubitat hub and Lutron Pico remotes....
Working well with a Hubitat hub and Lutron Pico remotes.
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Feb 28, 2019
5 Star Review
Rating provided by a verified purchaser
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Feb 27, 2019
5 Star Review
Rating provided by a verified purchaser
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