Customer Reviews for Harmony 500 sq. ft. St. Augustine Sod (1-Pallet)

Internet #206664677

Model #HH500SA1

  • 500 Sq. Ft. of tough, gorgeous grass for your home
  • St. Augustine sod - shipped farm-fresh to your home
  • Easy maintenance

Customer Reviews

  • 219 Customer Reviews
  • 4.3 out of 5 stars overall
76% of customers recommended.
Overall Ratings
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Sod was in good shape...very green and thick. There were several pieces that had very little soi...
Sod was in good shape...very green and thick. There were several pieces that had very little soil on one end. However, it seemed to root just fine. This is some hardy grass.
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Response from Harmony Customer ServiceJuly 13, 2020
Thank you very much for your feedback and review! We’re thrilled that you’ve had an awesome experience with our product and appreciate your business! Harmony
I subscribe to the Daily Home Depot specials and caught a pallet of Harmony St Augustine grass on...
I subscribe to the Daily Home Depot specials and caught a pallet of Harmony St Augustine grass on sale and this was a very good experience. Lead time was about 2 weeks. That gave me time to prep the ground and tune up my sprinklers. Harmony rep called us a week before and we received our delivery date about the same time via email. They arrived about 11AM and unloaded our pallet exactly where we wanted it in our driveway. Grass was very fresh and in great shape. About 2 hours later, the wife and I finished the job in our backyard. If you need 500 sq feet or more, this is the way to go. Highly recommended and well pleased!
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The pallet of sod arrived in the morning and I laid out 140 squares that came on the pallet. I c...
The pallet of sod arrived in the morning and I laid out 140 squares that came on the pallet. I came up short of sod needed to complete the lawn. I went down to the Home Depot store and purchased the additional sod needed to complete the lawn. The Home Depot person told me they also got the sod in a few hours earlier as well. When I laid out the sod I just bought at the Home Depot store, this sod was very moist and green and looked very healthy compared to the pallet of Sod Home Depot delivered just a few hours earlier that I had already laid out as that sod is pale green and dried out. Looking at the attached pictures shows the difference between the 2 batches of sod. I hope watering and maybe some Miracle Grow plant food liquid spray will green up the pale green grass. I have watered the new sod 3 times today and in the coming days water the same as recommended, hopefully the pallet of grass that is pale green will green up and grow. This did not meet my expectations and would have expected the sod to have been much fresher.
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Response from Harmony Customer ServiceJuly 6, 2020
Thank you for your feedback and review. I’m sorry to hear about your experience so far with our product. We strive to provide excellent turf as well as excellent customer service. I invite you to reach out to us via email at CustomerCare@HarmonySod.com so we can discuss your experience in more detail. Harmony
Best cut sod I have used!
I had 70 square foot area that a dog destroyed. I previously had sod laid, but this by far was the best cuttings.
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Response from Harmony Customer ServiceApril 27, 2020
Thank you very much for your feedback and review! We’re thrilled that you’ve had an awesome experience with our product and appreciate your business! Harmony
Great quality. Vendor called 30 minutes prior delivery.
Great quality. Vendor called 30 minutes prior delivery.
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2
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Response from Harmony Customer ServiceOctober 17, 2019
Hi Wendy,

Thank you very much for your feedback and review! We’re thrilled that you’ve had an awesome experience with our product and appreciate your business! Harmony
The pallet of sod was here on the day it was promised. It was very healthy and looked great. The ...
The pallet of sod was here on the day it was promised. It was very healthy and looked great. The gentlemen that delivered it was helpful beyond what his job description of delivery person required. It looks great so far. All the neighbors are complaining how great it looks. Based on our experience I would very much recommend.
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I did not purchase a pallet but I did purchase a large number of St. Augustine squares, 1ft x 2 f...
Quality :
5
Value :
5
I did not purchase a pallet but I did purchase a large number of St. Augustine squares, 1ft x 2 ft. My local Home Depot normally gets new squares on Wednesday or Thursdays, and they do go fast. . The squares are normally intact with sod attached to a good amount of top soil and in good condition. Store personnel loaded the squares for me. I had a large bare spot in my yard around by my shrub border and under a large oak tree that I wanted to fill in. Before laying the sod, I chopped up the area with a hoe and a rake to loosen the topsoil and watered it. Then just layed the sod solid. A small axe works good to cut smaller sizes of sod to square up the presentation I added some topsoil along the outside edges of the new sod to mesh it with the existing sod. Watered everyday for awhile to get it established and then as needed. It has now been a month and it still looks great. Very satisfied with this sod.
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We bought a 1/2 pallet of Harmony from our HD store in Gainesville in May and paid a helper to in...
We bought a 1/2 pallet of Harmony from our HD store in Gainesville in May and paid a helper to install it around our patio. Every single square of sod died. We thought it was a fluke due to the daily rain storms this year, or perhaps a fungal issue. It wasnt. We bought a 2nd half-pallet from the same HD store in Gainesville from Harmony. We had tated the yard for possible fungal infection, removed all the dead sod from the first pallet, and reinstalled the new sod along with fresh bagged topsoil underneath, and using sod clips to ensure proper fixation. Everything a pro sod installer would do. 100% of the 2nd batch of Harmony sod, installed in late August, also died. Every last square. At this point, I can only presume that Harmony has an issue with sod fungus at their source, at the sod farm, that causes the sod to die off in 2 to 3 weeks after installation. I am out hundreds of dollars for two 1/2 pallets of sod, plus labor, plus topsoil, sod clips, etc., and have nothing to show for it. How do you get a refund on defective installed sod??
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10
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Response from Harmony Customer ServiceNovember 30, 2018
Good afternoon,

Thank you for your feedback and review. I’m sorry to hear about your experience so far with our product and would like to work with you to remedy it. Please reach out to us with your full name, city, state, and any photos you may have to CustomerCare@HarmonyBrands.com. The more detailed you are in your message, the better we can address your issue and come to a satisfactory conclusion. Thank you again for the feedback and we hope to remedy as best we can. Harmony
absolutely beautiful st augustine grass
Their grass is beautiful, green and lush and I highly recommend... we are still in the middle of adding more sod but this picture shows the sod at about 3 1/2 weeks from the day of first being laid .. we have laid two 400 square-foot areas and we need one more pallet, which is coming soon ... this grass is absolutely beautiful and lush - LOVE IT
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Response from Harmony Customer ServiceNovember 20, 2018
Hi Jennifer,

Thank you very much for your feedback and review! We’re thrilled that you’ve had an awesome experience with our product and appreciate your business! Harmony
The grass came on time and in good condition. The top layer of the pallet was a little dry but on...
The grass came on time and in good condition. The top layer of the pallet was a little dry but only from transportation I assume. The sod shot up within the first watering! Ended up using the leftovers in my back yard 3 days later and it was still fresh. Definitely going to use this again if I need to.
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Response from Harmony Customer ServiceSeptember 4, 2018
Thank you very much for your feedback and review! We’re thrilled that you’ve had an awesome experience with our product and appreciate your business! Harmony
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