Customer Reviews for Heat Storm Smithfield Classic 1,500-Watt Infrared Quartz Portable Heater with Built-In Thermostat and Over Heat Sensor

Internet #301789987

Model #HS-1500-SISM

Customer Reviews

  • 16 Customer Reviews
  • 4.4 out of 5 stars overall
100% of customers recommended.
Overall Ratings
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Purchased last month during the springtime cold snaps to replace a broken heater. It seems to wor...
Purchased last month during the springtime cold snaps to replace a broken heater. It seems to work very well. I like the temp control. Small & lightweight but warms the room. I may get another one before winter.
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1
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I had problems with the remote and it didn't heat...
I had problems with the remote and it didn't heat up the room to my expectations.
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Response from HS Customer ServiceNovember 16, 2020
I am sorry that the heater did not work out for you. I wish you had contacted our customer service department so that they could have helped troubleshoot this with you. EnergyWiseSolutions
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Works great! Bought for a room in the basement. The...
Works great! Bought for a room in the basement. The only issue I can see is that it only works with a remote control supplied with it. Loose the credit card sized remote then what?
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6
0
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Response from HS Customer ServiceMarch 17, 2020
Thanks for the 5-star review! we would love to hear your story.
Energywise Solutions EnergyWiseSolutions
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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I love the size of it; it's heats my whole...
I love the size of it; it's heats my whole bedroom up plus i love that it came with a remote
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1
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Response from HS Customer ServiceMarch 4, 2020
We appreciate your time to leave us a review, thank you!
EnergyWise Solutions EnergyWiseSolutions
No external buttons. Mush use remote....
No external buttons. Mush use remote.
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3
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Response from HS Customer ServiceFebruary 3, 2020
Hello. You can control your heater directly on the display. The buttons need to be gently pressed to make any changes. Please contact our customer service department for assistance or a tutorial at 435-752-6611 or cs@heatstorm.com. Thank you, EnergyWise Solutions EnergyWiseSolutions
works great...
works great
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Works very good ...
Works very good
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Response from HS Customer ServiceMarch 13, 2020
Hello, As a company we are thankful for all reviews, but the good ones are Wonderful! We appreciate the time it takes to leave a review, and we know that life is busy, So thank you for making the time to do so. We are available to assist with any questions or future purchases. We have provided our contact information on the original packaging as well as the user manual. Enjoy your heater and stay warm!! EnergyWise Solutions EnergyWiseSolutions
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