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Customer Reviews for Heritage Mill Hickory Truffle 1/2 in. Thick x 5 in. Wide x Random Length Engineered Hardwood Flooring (868 sq. ft. / pallet)

Internet #300746296

Model #PF9717 - 28P

  • Crafted from 5 layers of solid wood permanently bonded together
  • Offers superior strength, humidity and abrasion-resistance
  • Easy to install, even over concrete or wood subfloors

Customer Reviews

  • 4
    out of 12 reviews
  • 57% recommend this product
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Showing 1-12 of 12 reviews
We've had it for about two weeks. Researched for 2 years, and chose because it is the light color...
We've had it for about two weeks. Researched for 2 years, and chose because it is the light color without the orange that oak presents. Installers reommended floating rather than glue down on our slab sub-floor, though pre-installation recommendations reommended contrary. Also Home Depot's Romanoff consultants recommended transitions, actual installers recommended otherwise. Our main floor is about 650 SF. Larger floorplans might require those transitions. Love our new floors!
by
  • Verified Purchase
  • Recommended
Great product, excellent price, made in the USA
Beautiful colors in a nice range of shades with most of the boards in full length and very straight. Finish quality is even. Delivery was as stated. Very little scrap due to color or defect. Not for the person that wants a boring monotone wood floor, but I love the blended variation. Absolutely wonderful US made product. I used Bostik glue, which was recommended by a pro. Excellent glue with very low stink and worth the small additional cost.
by
  • DIY
  • Recommended
6 found this review helpful
Product color variation does not match picture on your web...
Product color variation does not match picture on your web site. Much more color variation than in my current floor or your picture. Very disappointed.
by
  • Verified Purchase
4 Star Review
Rating provided by a verified purchaser
by
  • Verified Purchase
Flooring was laid with no discernible problems. It complements some...
Flooring was laid with no discernible problems. It complements some existing flooring we did not want to remove, and makes our living space very attractive. We look forward to many years of useful service from the product.
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  • Verified Purchase
I have no problem with the construction and appearance of this flooring product. It looks great a...
I have no problem with the construction and appearance of this flooring product. It looks great and installs well. What is a real problem is the lack of support products, there are literally NO bull nose stair pieces, threshold pieces, T-pieces, etc. The company that supplies this to HD uses only a few finishes on these boards and then labels them as being the finish for this and other finishes, so you are faced with dark hickory flooring that is complimented with medium oak boards on the extra boards needed to finish the install. I suffered greatly by first sending back the "wrong boards" three times and getting the same "wrong boards" mailed back to me; I gave up on getting the right boards and then looked for a month to find some trim boards from a different manufacturer that sort of matched this board. Too bad, it is a great looking hardwood floor that is sold by a crappy company that doesn't support it, and worst falsely advertises through fake pictures that it DOES provide auxiliary boards finished as hickory that will allow them to install properly. DO NOT BUY THIS BOARD IF YOU DON'T WANT TO SUFFER AS I DID AND END UP WITH A SUB-PAR FLOOR INSTALL.
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  • Verified Purchase
4 found this review helpful
We like this floor! The color is a good mixing...
We like this floor! The color is a good mixing of dark and light makes the space feels good, not too boring. There are some chips and minor wrapping and damages on some planks but I think that is normal for wood floor. Just double check before you nail or glue them. Installation has been good so far. I use staples and that secured them on the sub floor tight with no split tongue. The color of one of our orders are not ideal so we returned and got a new batch. The replacement order is on different lot # and look a lot better. So if you got a bad lot #, just return them and reorder.
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  • Verified Purchase
1 found this review helpful
Looks great!...
Looks great!
by
  • Verified Purchase
Gorgeous!!!
After a lot of research, we purchased a pallet of this hickory flooring. We couldn't be happier with the results! The floors are absolutely beautiful. We pretty much had zero waste, and there were a wide variety of colors, as we were hoping with the natural hickory. We floated these floors over the red underlayment (our subfloors weren't the right kind to use nail-down method), and we are absolutely thrilled with the results!
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    • Recommended
    Disappointed in Millstead company
    Bought this flooring last year and installed it ourselves in our living room, dining room and hallway. We purchased the click and lock version. Loved the color variation in the wood and random length of boards. Decided to put it in one of our bedrooms this year. We ordered more flooring and when it came all the boards were one length. We returned it to the store telling them what the problem was and reordered more. When it came in the boards again were all one length even though it is marked "random length." The company was contacted by the store and said that's how it is made now. I emailed the company myself and was told if they have a good batch of wood then they don't cut the boards different lengths. I talked to someone who installs wood flooring and they said it sounded like the company was trying to cut corners and save themselves time and money. Because it is click and lock if we cut it ourselves we can only use the cut piece at the start of a row. Gave this a low rating on appearance and quality because of issues with the flooring recently ordered.Won't be purchasing Any flooring by Millstead in the future.
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    • DIY
    12 found this review helpful
    Poor purchase ever.
    Quality controls are poor. There are big variation in colors, from almost white to dark tan. Many pieces in a box have chips and splinters on the edges. Some are not square, causing installation to be harder.
    by
    • Verified Purchase
    6 found this review helpful
    Very pleased with this floor,it's beautiful!
    We installed it in our master bath and love it. We have throw rugs in front of the tub and shower for water protection and have had no problems. We're doing the kitchen next and expect the same great results. We did have it installed.
    by
    Response from THD Customer ServiceJul 9, 2013
    Dear Bgblndy, We are glad that you liked the product. Based on your review we reached out to manufacture and below is their response to you: “Due to repeated very humid and high moisture levels in a full bathroom, as well as the opportunity for water spills onto the floor, our hardwood floors are not recommended nor warranted for full bath installations.” Thank you!
    • Verified Purchase
    • Recommended
    1 found this review helpful
    Showing 1-12 of 12 reviews