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Customer Reviews for Hillman 100 ft. 24-Gauge Green Floral Wire Twister

Internet #203753737

Model #57223

Store SKU #382335

  • Designed to secure flowers and shrubs
  • Use to wire bows on arrangements
  • Great for arts and crafts projects

Customer Reviews

  • 3.9
    out of 29 reviews
  • 50% recommend this product
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Showing 1-10 of 29 reviews
I recently needed to buy some floral wire. In the past, floral wire has come on a wooden spool wi...
I recently needed to buy some floral wire. In the past, floral wire has come on a wooden spool with no plastic packaging. I was surprised when I could only find it in plastic/paperboard packaging. I bought a package and attempted to unspool it as described on the back of the package. The spool was tangled inside the package and after many failed attempts to get the spool started again, I resorted to cutting the package open. Even this was incredibly difficult. Really? Companies now have to put wire in incredibly wasteful plastic packaging that when it fails, is a nightmare to cut open. I am sure this extraordinarily wasteful and frustrating packaging was the brilliant mind of some MBA who thought it would make it easier for stores to display the wire. It is also very clear that there is much less wire in the packaging than was on the original spool. A simple solution that would have prevented both the wasteful packaging and the frustration of getting the wire out, would have been to add a simple wire loop to the top of the original wooden spool. Then it could be conveniently hung, but would not anger your customer base. I hope someone at Home Depot will consider finding a supplier who does not put wire in wasteful packaging.
by Handybird
Response from Customer Service@HillmanOct 29, 2019
Thank you for your feedback, we apologize you had a negative experience with this product and have contacted our quality department to let them know your experience. Please know that quality is important to us and we incorporate consumer feedback like yours into improving our products.
7 people found this helpful
Really hard to unwind the wire...
Really hard to unwind the wire
by GP
Response from Customer Service@HillmanMay 17, 2021
Hello, Thank you for providing us feedback on your product experience. We apologize that the product did not perform to your expectations and we will continue to monitor product performance for quality control. Please know that quality is important to us and we incorporate consumer feedback like yours to improve our products. Thank you.
Fulfilled the use I needed it for. Working very...
Fulfilled the use I needed it for. Working very efficiently.
by DANA
I just love this service sometimes when I would like...
I just love this service sometimes when I would like to avoid any exposure.
by GRACE
While the attached cutter is nice, the wire does not feed out of the packaging well at all. It c...
While the attached cutter is nice, the wire does not feed out of the packaging well at all. It causes you to have to cut it just to unravel a bit more.
by BobNationalV
Response from Customer Service@HillmanJan 12, 2021
Hello, Thank you for providing us feedback on your product experience. We apologize that the product did not perform to your expectations and we will continue to monitor product performance for quality control. Please know that quality is important to us and we incorporate consumer feedback like yours to improve our products. Thank you.
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by HomeDepotCustomer
Response from Customer Service@HillmanJan 12, 2021
Hello, thank you for providing us feedback on your product experience. We appreciate your business and happy to hear that this product performed to your expectations. Have a nice day!
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by HomeDepotCustomer
Response from Customer Service@HillmanJan 12, 2021
Hello, and thank you for your product review. We appreciate your feedback.
Was very handy in putting Christmas garland on porch railing...
Was very handy in putting Christmas garland on porch railing
by HomeDepotCustomer
Response from Customer Service@HillmanJan 12, 2021
Hello, thank you for providing us feedback on your product experience. We appreciate your business and happy to hear that this product performed to your expectations. Have a nice day!
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by HomeDepotCustomer
Response from Customer Service@HillmanDec 26, 2020
Hello, thank you for providing us feedback on your product experience. We appreciate your business and happy to hear that this product performed to your expectations. Have a nice day!
Perfect! Just what I needed for wreath crafting :)...
Perfect! Just what I needed for wreath crafting :)
by ZACHARY
Response from Customer Service@HillmanDec 26, 2020
Hello, thank you for providing us feedback on your product experience. We appreciate your business and happy to hear that this product performed to your expectations. Have a nice day!
Showing 1-10 of 29 reviews