weld for one of the shelf rods broke right out of the box. I had to jb weld it to get it to work right would not buy again.
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Response from ProductExpertDec 27, 2022
Dear Joseph, Thank you for your feedback. Please call our Customer Service Dept. at (800) 860-1677, so we can gather more information about your order and resolve your issue.
Dec 11, 2022
Poor fit/quality
Installed 3 of these into studs. Mounting bracket is firmly attached. The shelf is held in place by 2 screws from the bottom. Fit of screws, bracket, and shelf is so sloppy that the shelf wobbles around out of level and plumb. The pre-drilled holes in the mounting bracket should’ve been threaded to receive a screw from underneath the shelf. Probably a $0.10 fix. Decide for yourself if this low quality product meets your needs.
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Nov 23, 2022
Very cheaply made… better off making your own
Was extremely poorly made. It sagged horribly and I will be returning the other 3 that I purchased
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Response from ProductExpertNov 23, 2022
Hello, We are sorry for you experience with the shelves. I understand that you are returning but for future reference as a double check for installation here are some tips: There is an arrow on the bracket that shows the direction that the bracket needs to be installed on the wall. We recommend at least 1 screw be placed in a wall stud. The stated weight capacity has been tested and not should be exceeded. We will certainly review this shelf for any quality issues. Thank you for your comment.
Oct 23, 2022
Do not buy these shelves!
You will not be happy with these shelves. They will be wobbly against the wall and won’t hold much weight. Due to the design of the mounting hardware, the shelf will slope forward. You will need to shim or add brackets to these (which eliminates the floating look) if you want them to be of any use. Very very poorly designed. Bought 3 of them and I would have returned but due having to place 15 large holes in the wall I kept them and tried to make them work. VERY IMPORTANT make sure you check for studs prior to following the drilling instructions.
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Response from ProductExpertOct 28, 2022
Dear Customer, Thank you for your feedback. We are sorry you experienced trouble installing the shelves. It is recommended installing the shelf into at least one wall stud for optimal stability and weight capacity support.
Oct 19, 2022
These are more flimsy than I hoped for, but they...
These are more flimsy than I hoped for, but they do work and can hold things within the weight limit.
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Response from ProductExpertOct 21, 2022
Dear Customer, Thank you for your feedback.
Verified Purchase
Sep 14, 2022
The shelf is very flimsy after install. We removed it...
The shelf is very flimsy after install. We removed it immediately and returned it to the store.
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Response from ProductExpertSep 16, 2022
Dear Customer, Thank you for your feedback. Please call our Customer Service Dept. at (800) 860-1677, so we can gather more information about your order and resolve your issue.
Verified Purchase
Sep 9, 2022
Easy installation, great outcome. Would definitely purchase again!...
Easy installation, great outcome. Would definitely purchase again!
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Verified Purchase
Sep 8, 2022
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Verified Purchase
Aug 10, 2022
no stars..... garbage Material.
Very thin pressboard....cheap anchors. I would not recommend.
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Response from ProductExpertAug 15, 2022
Dear Customer, Thank you for your feedback.
Jun 23, 2022
I like the way they look, I ordered 4 ...
I like the way they look, I ordered 4 Had to return one.due it it breaking. Wish this item was back in stock.
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Verified Purchase
Jun 13, 2022
Wobbly, unsafe shelf
Installed two shelves following the directions to the letter - both shelves are weak and unstable. You can grab the end of the shelf and literally wiggle it probably half an inch to an inch. A planter weighing less than 10 pound causes one shelf to sink so much the planter would slide right off. Now I have to find another solution, and one that will cover all the holes I made trying to install these. Just another piece of useless crap from Home Depot.
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May 12, 2022
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Verified Purchase
May 2, 2022
Disappointing
Installed this today and we were very disappointed. The package is sealed so you cant check out the quality of the shelf. It’s very thin material, wobbly, and not likely to hold the 20 pounds it promises. My best advice is...don’t buy this, look for something that will serve you better. Make sure you can see and feel what your getting.
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Response from ProductExpertMay 5, 2022
Dear Customer, Thank you for your feedback. We recommend installing the shelf into at least one wall stud for optimal stability and weight capacity support. Please know our shelves include a 1 year warranty with proof of purchase receipt.
Apr 24, 2022
Marginally acceptable
These are light weight. Difficult to get a 90 degrees from the wall. Be prepared to use your own anchors. The ones supplied were brittle and broke when setting in holes.
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Response from ProductExpertApr 25, 2022
Dear John, Thank you for your feedback. We are sorry you experienced trouble installing your shelf. Please call our Customer Service Dept. at (800) 860-1677 so we can help you troubleshoot installation.
Apr 21, 2022
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Verified Purchase
Apr 19, 2022
Great shelves! Sturdy and simple. They look nice in our...
Great shelves! Sturdy and simple. They look nice in our kitchen and we’ve put some of our coffee gear on them.
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Verified Purchase
Apr 3, 2022
Does the job
As others have said the plastic anchors that come with the shelf all too small and not appropriate for use. If you hit studs and use a heavy duty drywall anchor, it works fine. And it is for light duty use - it is not made for a stack of books. They look great once installed.
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Recommended
Mar 15, 2022
36" black floating shelf
Sleek appearance, easy to install if you have basic or better handy-person skills.
by
Verified Purchase
Customer review from homedepot.ca
Feb 5, 2022
Have extra wall anchors
The quality of the wall anchors is terrible. 3 of the 5 snapped flexing them into the shape to place them in the bore
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Response from ProductExpertFeb 7, 2022
Dear Karl, Thank you for your feedback. Please call our Customer Service Dept. at 1-(800)-860-1677 so we can gather more information about your order and resolve your issue.
Recommended
Oct 30, 2021
Inconsistent but works
These do the trick for the price, but are inconsistent in color and mounting hardware. I got four, and received three different variations. Pretty easy to install, and checks the box for a floating shelf, though the set screws are visible from the bottom.
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Response from ProductExpertNov 24, 2021
Dear Customer, Thank you for your feedback. Please email our Customer Service Dept. at lhicustomerservice@lewishymaninc.com or call 1-(800)-860-1677 so we can gather more information about your order and resolve your issue.
Recommended
Oct 29, 2021
Nice product easy to install. Used for kids Lego displays...
Nice product easy to install. Used for kids Lego displays
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Oct 7, 2021
Excellent product, easy and sturdy installation...
Excellent product, easy and sturdy installation
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Aug 28, 2021
Cheap price...even cheaper product.
I don't know what we expected for the price, but this product did NOT even come close to meeting expectations.
Out of the box, there was adhesive and debris stuck to the shelf which had to be cleaned off.
Next, just in design terms, the bracket holding the shelf is not nearly enough to keep the shelf from being wobbly.
And, the one we did install even has a bit of a bow over the 17.75 inches.
Since it is installed, we will keep the one. The second one is going right back to the store.
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Response from ProductExpertAug 31, 2021
Dear Robert, Thank you for your feedback. We recommend installing the shelf into at least one wall stud for optimal stability and weight capacity support. Please know our shelves include a 1 year warranty with proof of purchase receipt.
1 found this review helpful
Jul 10, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
1 found this review helpful
Jun 26, 2021
horrible quality
I bought 3 of these and I cannot express how bad they are. The provided anchors do no fit into a 1/4 drilled hole and they snap at the slightest touch. The shelf is loose on the wall mount. The screws provided to secure the shelf to the mount do not bite into anything. The mounting bracket was bent and would not align with the holes in the shelf. Now I have 4 holes with stripped out anchors (that I had to buy separately because the provided anchors were terrible). I don't want to patch and paint so hoping a little caulking will help secure the shelf. Just really cheaply made and absolutely no craftsmanship.
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Response from ProductExpertJun 30, 2021
Dear Customer, Thank you for your feedback. We are sorry you experienced trouble installing the shelf. It is recommend installing the shelf into at least one wall stud for optimal stability and weight capacity support. Please know our shelves include a 1 year warranty with proof of purchase receipt.
1 found this review helpful
Jun 11, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
by
Verified Purchase
Jun 10, 2021
The shelf paint was peeling, had to return....
The shelf paint was peeling, had to return.
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Response from ProductExpertJun 14, 2021
Dear Michelle, Thank you for your feedback. Please call our Customer Service Dept. at 1-(800)-860-1677 and provide reference code FS-HD16 so we can gather more information about your order and resolve your issue.
Verified Purchase
1 found this review helpful
Jun 2, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Response from ProductExpertJun 3, 2021
Dear Customer, Thank your for your feedback. Please email our Customer Service Dept. at lhicustomerservice@lewishymaninc.com so we can gather more information about your order and resolve your issue.
Verified Purchase
May 31, 2021
Not Impressed
Bought this shelf to put up in a bathroom. It seems kind of flimsy. We installed it exactly according to the directions, but it won't snug up to the wall and it's difficult to get the entire shelf to level up in both dimensions. We will keep it, but we are kind of looking for something better now to replace it.
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Response from ProductExpertJun 3, 2021
Dear Customer, Thank you for your feedback. We recommend installing the shelf into at least one wall stud for optimal stability and weight capacity. Please know our shelves include a 1 year warranty with proof of purchase receipt.
Recommended
May 23, 2021
Poor Quality
As others have noted, the instructions are misleading and the quality is worse than something you'd find at Ikea. I wish I had checked the reviews before buying it on impulse in the store.
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Response from ProductExpertMay 24, 2021
Dear Nadine, Thank you for your feedback. We are sorry the shelf did not meet your expectations. Please know our shelves include a 1 year warranty with proof of purchase receipt.