Customer Reviews for Home Decorators Collection Aberdeen 60 in. W Open Shelf Double Vanity in Dove Grey with Carrara Marble Top with White Sink s

We sincerely apologize for the repeated inconvenience and disappointment you've experienced with your order. It's disheartening to hear about the issues you encountered with the marble top and the subsequent replacements. While we strive to ensure that our products are properly packaged to withstand transportation, unfortunately, we cannot always control how items are handled during shipping. We understand the frustration and inconvenience this has caused you. Regarding the condition of the third replacement, we deeply regret any subpar quality or appearance issues you encountered. This falls short of the standard of excellence we aim to provide to our customers. Once again, we apologize for any inconvenience this has caused you,

We apologize for the inconvenience you've experienced with the delivery packaging and the condition of your marble top. While we take great care to ensure the quality of our packaging, we acknowledge that transportation issues are sometimes beyond our control. To address this matter and provide you with the necessary assistance, we kindly ask you to reach out to our Customer Service team. Thank you for bringing this to our attention, and we look forward to assisting you further.

We apologize for the issues you have encountered with our bath vanity, and we understand the frustration this has caused. We take your feedback seriously and want to assure you that we are committed to addressing and improving the quality of our products.
The concerns you've raised regarding the rusted hinges, sink detachment, and issues with the wood finish are certainly not up to the standard of durability we aim to provide. We appreciate your loyalty over the past four years and regret that you've experienced these issues.
To resolve the matter, we kindly request you to contact our customer support team at 1 (866) 839-2888. Our team is dedicated to assisting you with a suitable solution, whether it involves replacement parts, repairs, or further guidance.

That sounds incredibly frustrating. Paying extra for delivery to the room of your choice, only to have the items arrive broken, is definitely not the experience you were hoping for. Please contact our customer service line at 1 (866) 839 2888 for further assistance.

Thank you for reaching out about the challenges you've encountered with the bottom two drawers of your linen cabinet. We genuinely apologize for any frustration this has caused and understand the importance of having a functional and satisfactory product. We appreciate your patience and hope that the retailer can provide the assistance needed to address the drawer issue. We appreciate your understanding.

We apologize for the disappointment you have experienced with your vanity purchase. We take pride in providing high-quality products, and it is disappointing to hear that your vanity did not meet your expectations. We apologize for the damage that occurred during shipment. Please know that we take great care to securely package our products, but unfortunately, some things are out of our control when it comes to the shipping process, especially since the shipping is outsourced by Lowe's. We understand that it may be inconvenient to return the product and wait for a replacement, but we want to make sure that you receive a high-quality product that is free from any defects or damage.
We would like to assure you that we take customer feedback seriously and are committed to resolving any issues with our products. We would be happy to work with you to address the issues you have identified with your vanity .
Thank you for bringing this to our attention.

Please contact us at customerservice@ovedecors.com for instructions on installing the sink on your vanity.

Thank you so much for your wonderful feedback on our vanity! We're thrilled to hear that you're delighted with your purchase and that it exceeded your expectations. We take great pride in crafting high-quality products that not only look stunning but also feel solid and well-made.

We understand that the color and finish of the vanity are of utmost importance, and we're delighted that you found it to be even more beautiful in person. The warm, antique finish is one of our signature features, and we're pleased that it added to your overall satisfaction with the product.

Our team also places great importance on ensuring that our products are well-packaged to protect them during shipping. Your comments about the packaging reaffirm our commitment to delivering your vanity in perfect condition.

Thank you for your kind words and for choosing our vanity. We greatly appreciate your support and trust in our brand. If you have any further questions or need assistance with anything else, please don't hesitate to reach out. Enjoy your beautiful new vanity, and may it bring style and functionality to your space for years to come!

Thank you for your feedback, we are sorry you are having issues with your Aberdeen vanity. We take any quality issues very seriously and your item is under warranty for any manufacture defects. You can contact our Customer Service department for resolution from Monday to Friday, 8h00 to 17h00 EST either via email at customerservice@ovedecors.com or by calling 1-866-839-2888. We look forward to hearing from you so we can make this right.

We extend our heartfelt apologies for any inconvenience you may have experienced due to the unanticipated detachment of the basin from the countertop. Ordinarily, our basins are affixed with a high-strength silicone adhesive, with supplementary clips provided to bolster their stability, especially in the context of transit.

To effectively address this occurrence, we kindly encourage you to reach out to our dedicated customer service team at your earliest convenience. You may connect with us by dialing our customer service hotline at 1.866.839.2888. Our adept team stands ready to collaborate closely with you, not only to identify the root cause of this incident but also to facilitate the discovery of a viable solution.

We would like to express our profound gratitude for your vigilance in bringing this matter to our attention. Your continued patronage is deeply valued, and we remain committed to providing you with the utmost satisfaction in all your interactions with our products and services.

Thanks for the feedback. We are very sorry to hear that please contact us at 866 839 2888 or at customerservice@ovedecors.com for further assistance. We will find a way to make this right.

An engineered marble countertop, also known as cultured marble, is a man-made surface made by combining crushed marble with a binder, such as polyester resin, to create a durable and uniform material that can be molded into a variety of shapes and sizes.
Engineered marble is a popular alternative to natural marble, as it offers a similar appearance but with a lower cost and greater durability. It is available in a wide range of colors and patterns, and can be customized to fit the specific needs and style preferences of homeowners.
Compared to natural marble, engineered marble is also more resistant to staining, scratching, and heat damage, making it a popular choice for kitchen and bathroom countertops. However, it may not be as resistant to impact or chipping as natural stone materials.

Thank you for your kind words about our vanities! We're thrilled to hear that you love the quality and high-end look of our products. We take great pride in designing and manufacturing vanities that are not only beautiful but also durable and long-lasting. It's wonderful to know that our hard work has paid off and that you are so satisfied with your purchase. Thank you again for choosing our products, and please don't hesitate to reach out if you have any questions or concerns in the future.

We’re sorry to hear about your experience with our vanity and the water damage you have observed. We strive to manufacture high-quality products that meet our customer's expectations, and we apologize that this has not been your experience.
Our vanities are made to withstand normal bathroom moisture levels, but excessive or prolonged exposure to water can cause damage over time. It is important to ensure proper ventilation in your bathroom, as well as wiping down any excess moisture or spills on the vanity surface immediately.
However, we understand that you expect more from our product, and we would like to make things right. Please reach out to our customer service team with your order information and photos of the damage, and we will do our best to work with you to find a satisfactory resolution.
Thank you for bringing this issue to our attention, and we apologize for any inconvenience this has caused you. We value your feedback and will take it into consideration as we continue to improve our products.