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Customer Reviews for Home Decorators Collection Brinkhill 31 in. W x 22 in. D Bathroom Vanity in Sterling Gray with Stone Effect Vanity Top in Pulsar with White Sink

Internet #306634756

Model #BH30P2V3-ST

Store SKU #1003544420

  • Assembled vanity dimensions are 31 in. W x 22 in. D x 39 in. H
  • Sterling gray finish with intricately crafted transitional door
  • FREE SHIPPING on all Home Decorators Collection Bathroom Vanities

Customer Reviews

  • 4
    out of 489 reviews
  • 70% recommend this product
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Showing 1-30 of 489 reviews
I ordered a white vanity. The quality of the paint is more what I would call unfinished/primed....
I ordered a white vanity. The quality of the paint is more what I would call unfinished/primed. It was a hassle borrowing a friends truck to pick it up at the store so I suppose I will sand it and paint it myself rather than return it to the store.
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Response from Woodcrafters Home Products TeamFeb 20, 2019
Hi ShelleyfromShoreline,
Thank you kindly for your review of the 31 in. Brinkhill vanity cabinet in White with Silver Ash vanity top. We are very sorry to read and see that you were not satisfied with the finish. Please know that we truly value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience.
Best Regards. WoodCrafters
    3 found this review helpful
    Gorgeous! Cognac is more of a deep chocolate. We ordered the side splash to match because our s...
    Gorgeous! Cognac is more of a deep chocolate. We ordered the side splash to match because our sink is flush against a wall, and the matching mirror. Looks very high end and is very sturdy and solid. Drawers slide out with ease. Vanity top is so beautiful and colors would match well with a cool (grey) or warm (beige) bathroom.
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      • Recommended
      4 found this review helpful
      First of all the tracking number and delivery date means nothing. For 12 days the tracking info s...
      First of all the tracking number and delivery date means nothing. For 12 days the tracking info said that it would be delivered Friday the 28th. That day came and went. When I called Home Depot they said the delivery date is only an estimate, but it will definitely be there by the 2nd. It didn't. Then I got and email saying that it was delayed and the shippers would call me to make an appointment. No call. The next day I came home to find it in the middle of my driveway still strapped to the palet. As if that's not enough, when I opened the box I noticed it was just cheap particle board with several chips on both sides. I tried opening the drawers. 2 out of 3 of them when opened ball bearings just fell out of the tracks on to the ground, and I couldn't get the drawers to close again. I called Home Depot to complain and they said they could set up a pick-up for it and I could order another one. I told them I would rather just buy new tracks for the drawers than wait another 3-4 weeks for another cabinet that might be in better shape. I convinced her to take off $150 for the trouble but it's still not worth it. Basically just a cheap piece of junk. I would say it's only worth about $200. Nowhere near the $1000 they charged me. Even after the partial refund it's a rip-off.
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      Response from Woodcrafters Home Products TeamJan 17, 2019
      Hello Lonnie,
      Thank you kindly for your review o the 61 in. Brinkhill vanity cabinet in White with Stone Effects Pulsar vanity top.We are so sorry to read, and see, that you experienced quality concerns with the cabinet and for the delivery situation. Although we are pleased Home Depot was able to assist you with compensation, we would like to ask that you reach out to our Customer Service or Customer Care team so that we may assist you with your hardware concerns. All you would have to do to reach out to our Customer Service team is by calling 1-800-235-7747 (Mon-Sat / 8 AM CST - 5 PM CST) or by e-mailing the at customerservice@woodcrafters-tx.com; you may reach out to our Customer Care team (they deal directly with product reviews) by e-mailing CustomerCareWC@woodcrafters-tx.com. Nevertheless, we truly appreciate your feedback and we will be sure to use your review as a guide towards actively improving our products and customer experience.
      Best Regards. WoodCrafters
        6 found this review helpful
        The vanity is really pretty but getting it was a process and it arrived with lots of little chips...
        The vanity is really pretty but getting it was a process and it arrived with lots of little chips in it. Home Depot provided a tracking number for the company that delivered the vanity but every time we checked it would say a different delivery date. When it arrived the website still don’t even show it was out for delivery and the delivery driver was a sweet guy probably in his 70s who I sent my son out to help get it off the tiny trailer. We have had stuff delivered by Home Depot in the past and this third party was not the same.
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          4 found this review helpful
          Cabinet was poorly built, Countertop was warped so when put on back splash it had a big gap in th...
          Cabinet was poorly built, Countertop was warped so when put on back splash it had a big gap in the middle. Took countertop off and put back splash on back of cabinet where it is attached to wall and it was perfectly straight. Had manufacture on phone about problem. Sent pics to them while on phone with them. They said yep it is a defect and that it was covered under warranty which I hoped it was since I just bought it. They shipped a replacement counter top, when I opened box it was worst than the original :(
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          Response from St. Paul TeamDec 4, 2017
          Hello Junk,
          Thank you for your review of the 48 in. Brinkhill vanity cabinet with a Stone Effects Dune vanity top. We are genuinely sorry to read, and see, that you have experienced multiple issues with the quality and design of the cabinet and vanity top. If you have not already done so, we would like to ask that you please reach out to our Customer Care team so that we may review your situation and warranty options as you've mentioned that even your replacement arrived defective; you may reach out to Customer Care by e-mailing CustomerCareWC@woodcrafters-tx.com. Nevertheless, we truly appreciate your feedback and will be sure to use it towards bettering our products and customer experiences.
          Best Regards. WoodCrafters
            3 found this review helpful
            Nice vanity for my son's bathroom...I did not use the mirror it came with, instead I purchased a ...
            Nice vanity for my son's bathroom...I did not use the mirror it came with, instead I purchased a nice mirror from HomeGoods.
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            • Verified Purchase
            • Recommended
            3 found this review helpful
            Vanity with top and sink
            I am very pleased with this purchase. We have not updated our bathroon and quite some time and this vanity with top and sink really made a huge improvement. Top looks like marble and the rectangle sink just adds a bit of pizaz. Installationn was easy.
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            • DIY
            • Verified Purchase
            • Recommended
            5 found this review helpful
            Awesome Vanity !
            This is a nice vanity that stands out from the rest out there. It comes will packaged with no damages. Installation and setup is straight forward. The stone effect top looks absolutely stunning! I cant go with out mentioning the amount of storage this vanity has. I now have a His and Hers section in the bathroom and with space left over for anything I need to stow away. Overall I can say how nice this vanity is and I would recommend this to anyone in the market!
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            • Recommended
            9 found this review helpful
            Good product...finally
            This product is the usual particle board with a veneer type. But it does look good. The drawers are aligned well and slide easily. I recommend placing some spacers under the vanity to keep it slightly off the floor since it is particle board. That will avoid water damage in the future. The top and back-splash are separate items and so the back will have to be glued or fastened as well as the top. That way, it can be either top-mounted or wall-mounted. I was not aware that the faucet pipe spacing was 8" instead of 4" (mia culpa) and ordered a single hole faucet with a 4" desk plate. Now I have to try to get something to cover the wide holes and still match the top. Not an easy task. The vanity was damaged significantly and had to be reordered. It appeared that the packaging was not adequate, because the second one was slightly damaged also. I accepted it anyway because it could be repaired invisibly. It took a very long time to receive the second one and get it installed, so this review is very late.
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            • Recommended
            3 found this review helpful
            Excellent quality vanity – Ivory color top - Backsplash not attached
            This vanity is well made; better looking in person as the color is a rich brown. The chrome knobs it comes with look ok, but not contemporary enough for my taste so I purchased 2 ½ steel bar door hardware and 1 ½ steel bar drawer pull and the vanity looks awesome. I also like that the backsplash is not attached, it’s a two piece because I wanted to use mosaic tile for the backsplash. The color of the vanity top looks off white on the website, but it’s more of an ivory/ sand color. Although I was hoping it’s an off white, the ivory color looks good with the dark wood. The cabinet is close to 200 lbs. and the top 50 lbs.
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            • Recommended
            25 found this review helpful
            I received the vanity (Without) the vanity top.. Had to contact...
            I received the vanity (Without) the vanity top.. Had to contact Home Depot, and they couldn’t find the top.. I had to find one at another Home Depot.. The workmanship on the vanity is not top notch.. You can see imperfections along the joints, etc.. Nice colors.
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            • Verified Purchase
            Beauty at a cost
            So far it's a beautiful cabinet. It's really beautiful. However, for the price I think the cabinet should be wood, not press wood, not plywood panels. I expect quality. I replaced a very good cabinet for this and wish that I would have just painted my old cabinet. I couldn't ask for a more beautiful piece with the bowls and countertops being perfect. Beware, there is only one backsplash, so if you need a side piece also you don't get one with the set, you must have one made which cost an extra hundreds bucks to match, however since it was not placed in the middle of a wall but on a end a extra piece will be required .
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            • Verified Purchase
            • Recommended
            by
            • Verified Purchase
            Good quality & value. Looks nice...
            Good quality & value. Looks nice
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            • Verified Purchase
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            • Verified Purchase
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            • Verified Purchase
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            Sparkling Bathroom Vanity
            Delivered on time---fit and finish were superb!!! Drawers glide smoothly and effortlessly. Pulsar top was a great match for the white vanity. Very pleased with this purchase!!!
            by
            • Verified Purchase
            Classic modern look, drawers slide beautifully. Great update for an...
            Classic modern look, drawers slide beautifully. Great update for an old bathroom.
            by
            • Verified Purchase
            For the price I thought it should be a better...
            For the price I thought it should be a better quality. The drawers are not soft closed, and glued crooked.
            by
            Response from Woodcrafters Home Products TeamJun 8, 2022
            Hello Yana, Thank you kindly for your review. We are very sorry to read about your unfavorable experience with the unit. Our cabinets and vanity tops are designed and tested for quality and durability to provide trouble-free use. Please know that you are more than welcome to reach out to our Customer Care team by e-mailing them at CustomerCareWC@masterbrand.com; we ask that if you choose to reach out that you do clarify in the subject line that you were directed to reach out. Nevertheless, please know that we value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience. Best Regards. WoodCrafters
            • Verified Purchase
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            • Verified Purchase
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            • Verified Purchase
            My contractor unpacked it and called me to say it...
            My contractor unpacked it and called me to say it was so poorly made he had to recommend against it. I ordered a replacement and this is going back!
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            Response from Woodcrafters Home Products TeamApr 12, 2022
            Hello DCinDC, Thank you kindly for your review. We are so sorry to read that you were not satisfied with the quality of the vanity. Although we understand your concerns and decision to return the item, we do want to reassure you that we are very dedicated to customer satisfaction and quality. Therefore, we truly appreciate your feedback and will be sure to use your review as a guide towards actively improving our products and customer experience. Best Regards. WoodCrafters
            • Verified Purchase
            Exactly as described.
            It was a hard purchase to make but the item was exactly as described and arrived in wonderful shape.
            by
            • Verified Purchase
            • Recommended
            Nice cabinet for the price. Plenty of room inside nice...
            Nice cabinet for the price. Plenty of room inside nice sink and counter
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            • Verified Purchase
            I love my new vanity! It changed my bathroom totally!...
            I love my new vanity! It changed my bathroom totally!
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              1 found this review helpful
              No knobs
              Beautiful but no knobs included. Had to call store to get them.
              by
              Response from Woodcrafters Home Products TeamNov 22, 2021
              Hello CLEATOS, Thank you kindly for your review of the 31 in. W Brinkhill Bath Vanity in Cement. Although we are pleased to learn that you have received assistance with a replacement order, we are very sorry to learn that you received a vanity with missing hardware. If you are interested in an ETA for your order, we best suggest reaching out to our Customer Service team via 1-800-235-7747 or customerservice@masterbrand.com. Nevertheless, please know that we value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience. Best Regards. WoodCrafters
              • Verified Purchase
              • Recommended
              The vanity itself was great, but the backsplash was curved...
              The vanity itself was great, but the backsplash was curved and not straight and will have to be returned and replaced!
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                    Showing 1-30 of 489 reviews

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