Customer Reviews for Home Decorators Collection Newport Pacific White Plywood Shaker Assembled Pantry Kitchen Cabinet 4 ROT Soft Close 24 in W x 24 in D x 84 in H
It came assembled, a few bumps, and one drawer slide (soft close) broke. We’ve had it about 3 weeks and what we’re using it for (pantry) and kitchen storage, works great.
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Response from HDC Cabinet ExpertApr 17, 2024
Thank you so much for your feedback. Home Decorators Cabinetry takes pride in providing a quality product and exceptional customer experience. We are genuinely disappointed to hear about your experience. Please contact us directly and HDC will take immediate action. We can be reached at 866-373-9131 or emailed at customerservice@hdckitchens.com to discuss this further. We look forward to speaking with you soon and providing you with a resolution!
Verified Purchase
Mar 2, 2022
Cheaply built
This is complete junk, started falling apart as soon as we tried to pick it up. It is stapled together and even stapling is not quality work.
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Response from HDC Cabinet ExpertNov 17, 2022
Thank you so much for your feedback. Home Decorators Cabinetry takes pride in providing a quality product and an exceptional customer experience. We are genuinely disappointed to hear about your experience. In the future, if you have any concerns with the cabinetry, please notify us and HDC will take immediate action. Feel free to contact our Customer Care team at 866-373-9131 to discuss this further.
3 found this review helpful
Mar 30, 2024
The cabinets were stapled together without any glue, falling apart at the seams. I sent back the first order as they were smashed during transport. The second order wasn’t much better. The internal hardware was broken and sheared off at several attachment points. I decided to glue and place small wood screws to repair and firm up these incredibly poorly made cabinets. From the factory, many staples were not placed correctly; showing along sides of cabinet or too far into interior where they missed the intended adjacent wall. I would not buy these cabinets again and can not recommend them
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Response from HDC Cabinet ExpertApr 1, 2024
Thank you so much for your feedback. Home Decorators Cabinetry takes pride in providing a quality product and an exceptional customer experience. We are genuinely disappointed to hear about your experience. Please contact us directly and HDC will take immediate action. We can be reached at 866-373-9131 or emailed at customerservice@hdckitchens.com to discuss this further. We look forward to speaking with you soon and providing you with a resolution!
Verified Purchase
Feb 28, 2024
I love this pantry kitchen cabinet. It fits exactly where i need it. The soft close features are amazing. I am still in awe at how much stuff the cabinet holds.
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Response from HDC Cabinet ExpertFeb 28, 2024
Thank you so much for your feedback. Home Decorators Cabinetry takes pride in providing a quality product and an exceptional customer experience. We look forward to helping you with any future projects!
Verified Purchase
Dec 7, 2023
VERY GOOD CABINET LOVE THE PULLOUT SHELVES & THE SOFT CLOSE DOORS ARE GREAT.
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Response from HDC Cabinet ExpertJan 19, 2024
Thank you so much for your feedback. Home Decorators Cabinetry takes pride in providing a quality product and an exceptional customer experience. We look forward to helping you with any future projects!
Verified Purchase
Oct 19, 2023
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Verified Purchase
Jun 7, 2023
Delivery was smooth, products look great! Haven’t installed cabinetry yet,...
Delivery was smooth, products look great! Haven’t installed cabinetry yet, but looking forward to finishing the coffee bar. Love the soft close!
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Response from HDC Cabinet ExpertJun 12, 2023
Thank you so much for your feedback. Home Decorators Cabinetry takes pride in providing a quality product and an exceptional customer experience.
Verified Purchase
May 29, 2023
these are good ones but expensive....
these are good ones but expensive.
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Response from HDC Cabinet ExpertJun 12, 2023
Thank you so much for your feedback. Home Decorators Cabinetry takes pride in providing a quality product and an exceptional customer experience.
Verified Purchase
May 26, 2023
Love the roll out drawers. I don't lose items in...
Love the roll out drawers. I don't lose items in the back of the cabinet. No excuses for husband to not be able to find things anymore.
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Response from HDC Cabinet ExpertJun 12, 2023
Thank you so much for your feedback. Home Decorators Cabinetry takes pride in providing a quality product and an exceptional customer experience.
Verified Purchase
1 found this review helpful
Mar 29, 2023
Seems pretty well-built. Have only had it for two weeks...
Seems pretty well-built. Have only had it for two weeks but so far am pleased with purchase.
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Response from HDC Cabinet ExpertJun 12, 2023
Thank you so much for your feedback. Home Decorators Cabinetry takes pride in providing a quality product and an exceptional customer experience.
Verified Purchase
Mar 2, 2022
Recommended purchase
Good quality! Very happy with the value! Strongly recommend it!
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Response from HDC Cabinet ExpertSep 7, 2022
Thank you so much for your feedback! Home Decorators Cabinetry takes great pride in providing a quality product and an exceptional customer experience. We look forward to partnering together on future projects.
Recommended
Feb 8, 2022
A screw fell out of the top left door, so...
A screw fell out of the top left door, so the top part of the pantry is not usable. I will have to have someone come to fix it for me.
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Response from HDC Cabinet ExpertNov 17, 2022
Thank you so much for your feedback. Home Decorators Cabinetry takes pride in providing a quality product and an exceptional customer experience. We are genuinely disappointed to hear about your experience. In the future, if you have any concerns with the cabinetry, please notify us and HDC will take immediate action. Feel free to contact our Customer Care team at 866-373-9131 to discuss this further.
Verified Purchase
2 found this review helpful
Nov 18, 2021
Not a good value for the price. Poor quality materials...
Not a good value for the price. Poor quality materials
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Response from HDC Cabinet ExpertNov 17, 2022
Thank you so much for your feedback. Home Decorators Cabinetry takes pride in providing a quality product and an exceptional customer experience. We are genuinely disappointed to hear about your experience. In the future, if you have any concerns with the cabinetry, please notify us and HDC will take immediate action. Feel free to contact our Customer Care team at 866-373-9131 to discuss this further.
2 found this review helpful
Nov 10, 2021
Overall ok...sliders are a bit wonky, don't retrack, jam once...
Overall ok...sliders are a bit wonky, don't retrack, jam once and a while.
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Response from HDC Cabinet ExpertSep 7, 2022
Thank you so much for your feedback! Home Decorators Cabinetry takes great pride in providing a quality product and an exceptional customer experience. We look forward to partnering together on future projects.
1 found this review helpful
Sep 21, 2021
Very attractive and very well designed. Fits our space and...
Very attractive and very well designed. Fits our space and needs perfectly.
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Response from HDC Cabinet ExpertSep 6, 2022
Thank you so much for your feedback! Home Decorators Cabinetry takes great pride in providing a quality product and an exceptional customer experience. We look forward to partnering together on future projects.
Jul 28, 2021
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Response from HDC Cabinet ExpertSep 7, 2022
Thank you so much for your feedback! Home Decorators Cabinetry takes great pride in providing a quality product and an exceptional customer experience. We look forward to partnering together on future projects.
Verified Purchase
Oct 24, 2020
Very nice. Good quality. Slight smell inside, like wood. Hasn’t...
Very nice. Good quality. Slight smell inside, like wood. Hasn’t gone away yet. Otherwise love it. Tons of storage!
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Response from HDC Cabinet ExpertOct 10, 2022
Thank you so much for your feedback! Home Decorators Cabinetry takes pride in providing a quality product and an exceptional customer experience. We look forward to partnering together on future projects.
Verified Purchase
Jun 3, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Response from HDC Cabinet ExpertSep 7, 2022
Thank you so much for your feedback! Home Decorators Cabinetry takes great pride in providing a quality product and an exceptional customer experience. We look forward to partnering together on future projects.
Verified Purchase
Jan 23, 2018
Very good quality, ...
Very good quality,
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Response from HDC Cabinet ExpertSep 7, 2022
Thank you so much for your feedback! Home Decorators Cabinetry takes great pride in providing a quality product and an exceptional customer experience. We look forward to partnering together on future projects.
Verified Purchase
Jan 2, 2018
I didn't price out an alternative(as online ordering won out...
I didn't price out an alternative(as online ordering won out over going to cabinet order desk at the store) but for the price, I think the 1/2" plywood construction is not representative.It also makes them feel and sound as cheaply made. Although, they do look good and once installed.
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Verified Purchase
2 found this review helpful
Oct 11, 2017
Good strong cabinet...
Good strong cabinet
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Response from HDC Cabinet ExpertSep 7, 2022
Thank you so much for your feedback! Home Decorators Cabinetry takes great pride in providing a quality product and an exceptional customer experience. We look forward to partnering together on future projects.
Verified Purchase
Mar 1, 2017
The cabinets arrived via common carrier, which can be risky, however the packing was good and no ...
The cabinets arrived via common carrier, which can be risky, however the packing was good and no damage occurred. Only suggestion would be to upgrade the hardware making door adjustment easier.
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Response from HDC Cabinet ExpertSep 7, 2022
Thank you so much for your feedback! Home Decorators Cabinetry takes great pride in providing a quality product and an exceptional customer experience. We look forward to partnering together on future projects.