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Customer Reviews for Home Decorators Collection Westcourt 24 in. W x 22 in. D x 34 in. H Bath Vanity Cabinet without Top in Sterling Gray

Internet #313032601

Model #WT24-ST

Store SKU #1005478314

  • Fully assembled bathroom vanity, ready to install
  • 1 full-extension drawer provides easy organization
  • Fits a 25 in. W x 22 in. D vanity top; not included

Customer Reviews

  • 3.7
    out of 459 reviews
  • 59% recommend this product
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Showing 1-30 of 459 reviews
Beautiful and sturdy vanity...
Beautiful and sturdy vanity
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Nice cabinet, but undermount sink must be installed off-center due...
Nice cabinet, but undermount sink must be installed off-center due to the drawers on one side. It would have been better to get the model with just two side-by-side doors (no drawers). So we returned the separate undermount sink and got a vessel sink instead, which we can live with but it wasn't our first choice. Unfortunately we didn't realize this until the vanity was already installed and the box was thrown away so we couldn't return the vanity. It's a pretty cabinet, just not the design we had intended.
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westcourt
looks great, draws work great
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  • Verified Purchase
I ordered this vanity because the display model in the...
I ordered this vanity because the display model in the store (a different size) had doors and drawers made of solid wood, painted white. I was very disappointed when my 49" vanity arrived with particle board drawers. Not what I paid for, not what I should have received. It's too much of a hassel to return it (after it arrived late) so I'm stuck with a vanity that isn't what I thought I ordered. I think it's very shady to use a display model that isn't consistent with the product you receive, even if the size is the only thing that's different (from the display) with your order. Shame on Home Depot.
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Response from Woodcrafters Home Products TeamApr 13, 2022
Hello Jamie, Thank you for your review of the Westcourt vanity. We are sorry to learn that you were not pleased with the quality of the unit. Our products are designed and tested for quality and durability to provide trouble-free use. Rest assured that we stand behind our products and our warranty for manufacturer defects. Nevertheless, please know we truly value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience. Best Regards. WoodCrafters
  • Verified Purchase
This cabinet is all particle board, put together with plastic...
This cabinet is all particle board, put together with plastic angles and staples. The finish is some type of applied coating which is paper thin and easily damaged. The door and drawer hardware is of decent quality, but overall, the unit is of poor quality. I was forced to accept this cabinet as the better quality (all plywood) units were basically unavailable due to a 4-5 month lead time. It is too expensive for the quality.
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Response from Woodcrafters Home Products TeamApr 12, 2022
Hello Pantry Cabinet, Thank you for your review of the Westcourt 48 in. W Bath Vanity in Sterling Gray. We are so sorry to learn that you were not satisfied with the quality and construction of the vanity cabinet. Please rest assured that we stand behind our products and our warranty for manufacturer defects. Nevertheless, please know that we truly value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience. Best Regards. WoodCrafters
  • Verified Purchase
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Bathroom sink vanity
Unit overall is nice but the top right drawer tracks are off. It looks like it was put together very fast and sloppy because the screws that hold the drawer tracks in place are not fully seated. Since we already have it installed this is going to have to be something I have to fix myself.
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I love this so much. Surprisingly good quality for the...
I love this so much. Surprisingly good quality for the price.
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The unit arrived with misaligned drawers, one drawer will not...
The unit arrived with misaligned drawers, one drawer will not close, the right side glide is defective and I will need to replace it. Unfortunately I did not realize this until the unit was installed and the top was also installed. I will need to try to contort myself in a very narrow space to replace the defective glide and adjust others. I would not buy this again, not a quality vanity at all but, I will make do since the flooring has already been installed around it. Junk.
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Response from Woodcrafters Home Products TeamMar 28, 2022
Hello PAUL, Thank you kindly for your review. We are very sorry to read that you were not satisfied with the quality of the unit. Our cabinets and vanity tops are designed and tested for quality and durability to provide trouble-free use. Please know that if ever you experience an issue or concern, you are more than welcome to reach out to our Customer Care team by e-mailing them at CustomerCareWC@masterbrand.com; we ask that if you choose to reach out that you do clarify in the subject line that you were directed to reach out so. Nevertheless, please know that we value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience. Best Regards. WoodCrafters
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  • Verified Purchase
The alignment and glide of drawers is not satisfactory given...
The alignment and glide of drawers is not satisfactory given the price.
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  • Verified Purchase
Ordered both this 60” vanity and a 24” vanity to...
Ordered both this 60” vanity and a 24” vanity to pair together. Somewhere this 60” unit disappeared. Numerous calls have proven fruitless and frustrating. Ordered a second 60” and still awaiting arrival. Project at a standstill.
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Response from Woodcrafters Home Products TeamFeb 8, 2022
Hello Scott, Thank you for your review. We are very sorry to learn that you have not received your order. If you have not already done so, we would best suggest that you reach out to the Home Depot Customer Service team by calling 1 (800) 466-3337 so that you may inquire about the status of your vanity cabinet. Nevertheless, we would like you to know that we truly value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience. Best Regards WoodCrafters
    Drawers sticking
    These drawers were supposed to be soft close like the cabinet doors are, but they stick and require a hard push to close, causing the contents of the drawers to be tossed around. The drawers came installed, so I'm assuming they were installed incorrectly. Very disappointed in this as the vanity is already installed so returning it isn't an option.
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      • Recommended
      Looks great in the space and great storage. Love the...
      Looks great in the space and great storage. Love the drawer.
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        The cabinet looks great....
        The cabinet looks great.
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          Order Something Else
          Ordered two of these, had to wait about a month both times, and both arrived defective. Home Depot’s return process was easy both times, but it’s nearly impossible to contact the freight company that handles pick up. I would recommend you find something different.
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          Response from Woodcrafters Home Products TeamDec 27, 2021
          Hello Will, Thank you for your review. We are so sorry to read that you had an unfavorable experience with the unit. We do want to reassure you that we are very dedicated to customer satisfaction and quality. Therefore, we truly appreciate your feedback and will be sure to use your review as a guide towards actively improving our products and customer experience. Best Regards. WoodCrafters
            • Recommended
            Rating provided by a verified purchaser...
            Rating provided by a verified purchaser
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              Showing 1-30 of 459 reviews

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