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Customer Reviews for Home Decorators Collection Westcourt 36 in. W x 22 in. D x 34 in. H Bath Vanity Cabinet without Top in White

Internet #305417171

Model #WT36-WH

Store SKU #1003212837

  • Fully assembled bathroom vanity, ready to install
  • 4 full-extension drawers provide ample storage space
  • Fits a 37 in. W x 22 in. D vanity top; not included

Customer Reviews

  • 3.7
    out of 453 reviews
  • 58% recommend this product
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Showing 1-30 of 453 reviews
Quality
One of the drawers off alignment. Not closing smoothly. Over all product quality is ok.
by
  • Verified Purchase
Make sure your plumbing is in the right spot, to...
Make sure your plumbing is in the right spot, to fit the opening on the back of the cabinet. I had to re-plumb and add a 90• so the cabinet would fit flush against the back wall.
by
  • Verified Purchase
interior panel finish peels off easily
vanity front seems to have a nice finish...when painting the wall behind the vanity, Frog Tape (green) was put on the rear edge of the vertical interior panel and was not pressed down, it served as a barrier only...when removing the tape, a 1"x3" section of the thin wrapping tissue finish peeled off the porous particle board...would have expected a better quality product and finish overall at this price
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    • Recommended
    Cheaper than expected
    I wish our contractor had not installed this. It is cheaply made and the drawers don’t open smoothly. It looks nice but is disappointing.
    by
    Response from Hampton Bay Products TeamJan 17, 2023
    Hello Diana, Thank you for your review. We are so sorry that you are not satisfied with the quality and functionality of the vanity. Please know that you are more than welcome to reach out to our Customer Care team by e-mailing them at CustomerCareWC@masterbrand.com; we ask that if you choose to reach out that you do clarify in the subject line that you were directed to reach out. Nevertheless, please know that we value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience. Best Regards. WoodCrafters
      1 found this review helpful
      Our contractor told us after he installed it that this...
      Our contractor told us after he installed it that this was a cheap piece. I wish he had told us before he installed it, because I would have returned it. The drawers do not open and close smoothly at all, and overall, it just feels cheap. I would have spent a small amount more and gotten a much nicer piece. Oh well. Live and learn.
      by
      • Verified Purchase
      Cheap, don't buy
      Cheap hinges broke after less than 1 year of fairly light use in a home with only 2 adults. The cut outs in the door also makes it difficult to find replacement parts.
      by
      Response from Hampton Bay Products TeamDec 19, 2022
      Hello Homeowner, Thank you for your review. If you are experiencing concerns with your hardware, we best suggest reaching out to our Customer Service team so that they may assist you with a warranty claim. You may reach out to our Customer Service team by calling 1-800-235-7747 (Mon- Sat / 8 AM CST - 5 PM CST) or by e-mailing them at customerservice@masterbrand.com. Best Regards. WoodCrafters
        Terrible!
        This vanity was awful. Waiting for it to be picked up and have ordered another one. This one was not acceptable. Drawers were all out of line.
        by
        Response from Hampton Bay Products TeamDec 19, 2022
        Hello Pennyr, Thank you for your review. We are so sorry that you received a vanity with drawer alignment concerns. Although we understand your concerns and decision to return the item, we do want to reassure you that we are very dedicated to customer satisfaction and quality. Therefore, we truly appreciate your feedback and will be sure to use your review as a guide towards actively improving our products and customer experience. Best Regards. WoodCrafters
        • Verified Purchase
        Nice
        Very good quality. Perfect
        by
        • Verified Purchase
        • Recommended
        by
        • Verified Purchase
        Ugh
        The vanity looks great, but none of the drawers line up correctly. There are weird gaps between drawers and one was badly crooked
        by
        Response from Hampton Bay Products TeamDec 1, 2022
        Hello SamanthaGrace, Thank you for your review. We are so sorry that you are experiencing alignment concerns with the vanity. If you are able to do so, we would like to ask that you reach out to our Customer Care team so that we may learn from, and review, your experience with our quality leaders. You may reach out to our Customer Care team by e-mailing them at CustomerCareWC@masterbrand.com; we ask that if you choose to reach out that you do clarify in the subject line that you were directed to reach out. Nevertheless, please know that we value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience. Best Regards. WoodCrafters
          • Recommended
          Came pre-assembled and was so easy to install. The doors...
          Came pre-assembled and was so easy to install. The doors are easier adjustable and the drawer pulls it came with looked great.
          by
          • Verified Purchase
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          • Verified Purchase
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          • Verified Purchase
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          • Verified Purchase
          by
          • Verified Purchase
          Cheap plastic hinge
          I purchased this vanity has a last-minute Resort because previous vanity had been broken during transport and delivery. Was purchased on 3/21 now the door has recently broken and I have not been able to find a replacement for it.
          by
          Response from Woodcrafters Home Products TeamAug 22, 2022
          Hello blkrain, Thank you for your review. We are genuinely sorry to learn you are experiencing concerns with your hardware. We best suggest reaching out to our Customer Care team by e-mailing CustomerCareWC@masterbrand.com in order to review your concerns. Should you choose to reach out, please reference “Recent Product Review” in the subject line of your email. Nevertheless, please know we truly value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience. Best Regards. WoodCrafters
            small chip in paint
            Beautiful vanity. When we unboxed it there was a small chip in the paint on the door. Wish i knew how to get a sample of the paint so its less noticeable.
            by
              • Recommended
              Horrible quality; No customer service
              The finish on the side doesn’t match the finish on the front; The top two drawers wouldn’t close all tge way. The stack of drawes isn’t aligned. Some are skewed left; Some are skewed right. I emailed the customer service email address that came with the vanity, and the email bounced back as undeliverable.
              by
              Response from Woodcrafters Home Products TeamAug 9, 2022
              Hello MissC, Thank you kindly for your review. We are so sorry to read that you are experiencing finish and drawer alignment concerns on the Westcourt vanity. If you have not already received assistance from Home Depot, we would like to request that you reach out to our Customer Care team so that we may review your situation and explore your Limited Lifetime Warranty options, along with passing along information regarding your experience to our Quality leaders. You may reach out to our Customer Care team by e-mailing them at CustomerCareWC@masterbrand.com; we ask that if you choose to reach out that you do clarify in the subject line that you were directed to reach out. Nevertheless, please know that we value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience. Best Regards. WoodCrafters
                • Recommended
                Small chip (2” long by 1/2” wide) on front of...
                Small chip (2” long by 1/2” wide) on front of vanity
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                • Verified Purchase
                poorly built
                Door hinge snapt within months, DO NOT RECOMMEND! you will not be able to fix without jerry rigging it
                by
                Response from Woodcrafters Home Products TeamJul 21, 2022
                Hello Steven, Thank you for your review. We are genuinely sorry to learn you are experiencing concerns with your hardware on Westcourt vanity. We best suggest reaching out to our Customer Care team by e-mailing CustomerCareWC@masterbrand.com in order to review your concerns. Should you choose to reach out, please reference “Recent Product Review” in the subject line of your email. Nevertheless, please know we truly value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience. Best Regards. WoodCrafters
                  Size of draws is 7" wide even though draw front...
                  Size of draws is 7" wide even though draw front is 10+" Quality is poor. Draws are not straight.
                  by
                  Response from Woodcrafters Home Products TeamJul 7, 2022
                  Hello Valued HomeDepotCustomer, Thank you for your review. We are sorry to read that you are not satisfied with the design of the unit, asw ell as experiencing alignment concerns with the drawers on the unit. If you have not already received assistance, we would like to request that you reach out to our Customer Care team so that we may review your situation and explore your Limited Lifetime Warranty options, along with passing along information regarding your experience to our Quality leaders. You may reach out to our Customer Care team by e-mailing them at CustomerCareWC@masterbrand.com; we ask that if you choose to reach out that you do clarify in the subject line that you were directed to reach out. Nevertheless, please know that we value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience. Best Regards. WoodCrafters
                  • Verified Purchase
                  Rating provided by a verified purchaser...
                  Rating provided by a verified purchaser
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                  • Verified Purchase
                  Found that the hinges for the door and the supports...
                  Found that the hinges for the door and the supports for the drawers are low quality plastic . Already had to glue the door hinge together. I'm going to try and contact the manufacture for replacement hinges . The rest of the cabinet is good . Hopefully I'll get a reply
                  by
                  Response from Woodcrafters Home Products TeamJul 7, 2022
                  Hello CHARLES, Thank you for your review. We are genuinely sorry to learn you are experiencing concerns with your hardware on the Westcourt vanity. We best suggest reaching out to our Customer Care team by e-mailing CustomerCareWC@masterbrand.com in order to review your concerns. Should you choose to reach out, please reference “Recent Product Review” in the subject line of your email. Nevertheless, please know we truly value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience. Best Regards. WoodCrafters
                  • Verified Purchase
                  Not high quality. Doors were not aligned. Front...
                  Not high quality. Doors were not aligned. Front was flimsy. Drawers were not aligned. Not impressed at all
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                  Response from Woodcrafters Home Products TeamJul 7, 2022
                  Hello Scott, Thank you for your review. We are so very sorry to learn that you were not satisfied with the quality of the Westcourt unit, as well as learn that you experienced alignment concerns with the drawers and doors. If you are willing, we would like to ask that you reach out to our Customer Care team so that we may learn from, and review, your experience with our quality leaders. You may reach out to our Customer Care team by e-mailing them at CustomerCareWC@masterbrand.com; we ask that if you choose to reach out that you do clarify in the subject line that you were directed to reach out. Nevertheless, please know that we value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience. Best Regards. WoodCrafters
                  • Verified Purchase
                  Beautiful and sturdy vanity...
                  Beautiful and sturdy vanity
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                  • Verified Purchase
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                  • Verified Purchase
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                  • Verified Purchase
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                  • Verified Purchase
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                  • Verified Purchase
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                  • Verified Purchase
                  Showing 1-30 of 453 reviews

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