#1 Home Improvement Retailer

Customer Reviews for Honeywell 10,000 BTU, 115-Volt Portable Air Conditioner with Dehumidifier and Remote Control in White

Internet #204170295

Model #MN10CESWW

  • White MN Series 10,000 BTU portable air conditioner
  • 3-speed air conditioner, fan and dehumidifier with wheels
  • Washable slide-out filter (back access) for unwanted dust

Customer Reviews

  • 4.2
    out of 317 reviews
  • 82% recommend this product
Filter by:
Showing 1-30 of 317 reviews
Fabulous product, I can’t rave enough about this product. Extra easy to install beautifully built...
Fabulous product, I can’t rave enough about this product. Extra easy to install beautifully built and it puts out cold cold cold. It’s keeping a 12 x 14 area very very cool. In the past I bought a Black & Decker and it was the OK product but this one is over-the-top excellent.
by
Response from JMATEKAug 11, 2020
Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us. If you haven’t already, remember to go to HoneywellAirComfort .com/product-registration to register your product and warranty with us. Thanks again! JMATEK
  • Verified Purchase
  • Recommended
Not as expected
I have been using the unit for 2 days now in a small room (120 sq ft - 12x10 Ft), set the temperature to 71, it never went below 74. The unit is bulky and noise level way higher than advertised. Supposed to be up to 53 db. It is between 68 and 74 Db for my unit. Way too loud.
by
Response from JMATEKJul 28, 2020
We are sorry to hear this ! Our units work best in enclosed, well insulated spaces. Room environment conditions such as ceiling height, sunlight, number of windows/ doors and level of insulation can affect cooling efficiency and there are ways to increase the capacity of these units. There could be other reasons for the unit to not cool- temperature setting could be too high, or the exhaust hose may need re-installation to avoid the heat from coming back into the room. Like any other electrical device, this portable air conditioner will create some sound when operating due to the powerful compressor working to cool the space you need it to. Our customer support team will be able to look into all your concerns and troubleshoot for you. Please call us at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), or send us an email at usinfo@jmatek.com with the reference code number THB0722. We look forward to making this right for you. Thank You ! JMATEK
    Arrived in two days. Securely packaged. Easy to install. Like the features, especially the water ...
    Arrived in two days. Securely packaged. Easy to install. Like the features, especially the water evaporation. I am handicapped and if I had to empty, it would be very challenging. I put a duct sleeve on hose because I read that was a good idea since hose gets hot and that reflects back into room. That was a little challenging, but is working. Next year, I may order Cool aide sleeve. It looks a lot easier to work with. I put my temperature at 74 and it is very comfortable for me. Have not tried the timer yet, so cannot comment on that. About only problem I have had is the remote came with batteries and they had to be replaced in only a few days. Also, it seems you cannot be more than 5 ft away in order to use the remote, but I am hoping that as I use it more l will solve that problem. All in all I am very pleased with this air conditioner.
    by
    Response from JMATEKJul 19, 2020
    Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us. Our units work by self evaporation, which means they do not need to be emptied unless operating in very humid conditions. Please feel free to write to us at usinfo@jmatek.com for any assistance or support. If you haven’t already, remember to go to HoneywellAirComfort .com/product-registration to register your product and warranty with us. Thanks again! JMATEK
    • Verified Purchase
    • Recommended
    1 found this review helpful
    It’s much more efficient than the window a/c I had and it’s cools my entire studio apartment.
    It’s much more efficient than the window a/c I had and it’s cools my entire studio apartment.
    by
    Response from JMATEKJul 11, 2020
    Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us. If you haven’t already, remember to go to HoneywellAirComfort .com/product-registration to register your product and warranty with us. Thanks again! JMATEK
    • Verified Purchase
    • Recommended
    1 found this review helpful
    This AC has some serious design flaws. 1- The window attachment bracket for hung windows when use...
    This AC has some serious design flaws. 1- The window attachment bracket for hung windows when used with the provided extension ends up with uneven top . When you close the window there is huge gap on the extension side side which you will have to use foam and other stuff to fill. 2- The outlet tube has no screen so lizards, birds, ants, and other critters can easily make a home in the exhaust tube. I had to glue a screen mesh to the exhaust outlet to stop the critters. I have no idea what the designer was smoking when he designed this AC. Overall the window exhaust assembly has been made cheaply and without proper planning.
    by
    Response from JMATEKJul 16, 2020
    We are sorry for the inconvenience caused to you, due to the installation of this portable air conditioner. The exhaust hose comes with a mesh filter, where it attaches to the unit. This prevents the entry of bugs and insects. Our customer support team will be able to assist you with the installation. Please do call us at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), or send us an email at usinfo@jmatek.com with the reference code number THC0516. We look forward to making this right for you. Thank You ! JMATEK
      9 found this review helpful
      After only 2 weeks in use, it seems to be adequate. Because we have casement rather than sash wi...
      After only 2 weeks in use, it seems to be adequate. Because we have casement rather than sash windows, it cost a more than two hundred dollars more to create proper venting for the exhaust hose, and it is noisier than we would have hoped. Since we will need to use it less than 30 days per year, we are marginally satisfied with the unit's performance. Home Depot's pricing and service was excellent.
      by
      Response from JMATEKAug 30, 2018
      Hi, Thank you for taking the time to share your thoughts on our Honeywell Portable Air Conditioner with us. We're glad to hear that overall you're satisfied with the performance of this unit in your home. However, we do note your additional feedback here about the trials you went through when it came to exhausting this unit through your casement window, and the noise level of this unit. We'd be happy to note these things for product improvement purposes. If you have any other questions or feedback that you'd like to share, we'd love to hear it and invite you to reach out directly at usinfo@jmatek.com. Thanks again for your time! JMATEK
      • Verified Purchase
      • Recommended
      2 found this review helpful
      Great product! Recommended by a friend...wished I had bought it years ago! Works well...had it f...
      Great product! Recommended by a friend...wished I had bought it years ago! Works well...had it for about a month...and price is reasonable, about 350.00.
      by
      Response from JMATEKAug 10, 2018
      Hi, Thanks so much for your review! We are happy to hear this unit is working great to keep you cool and comfortable this summer, and we appreciate hearing about your experience. JMATEK
      • Verified Purchase
      • Recommended
      Fantastic find as a recent "special buy", which influenced my choice of this particular unit. Set...
      Fantastic find as a recent "special buy", which influenced my choice of this particular unit. Setup was quick and easy, and this 10,000 BTU unit cools my 450 sf office quickly and well. I bought this during a 100°+ hot spell, and the AC was up to the job! Noise level is probably typical, and compares to a similar Sharp unit we bought a few years ago. Simple functions and a simple remote, which I like. You can also set the AC from the front panel in case you misplace the remote. It serves as a dehumidifier for those who need it (in California, I do not). If used as a dehumidifier, you apparently must occasionally drain the unit via a plug on the back. As with my other AC, since I only use the unit as an AC there is no need to drain anything. The air filter slides out easily for quick cleaning (in water, then dry it off). The air vents on top close down when you aren't using the AC or for storage. The overall size seems slightly smaller than I expected, but I like that (it's a bit more compact that the Sharp 10,000 BTU one I have). The window attachment is easy to set up. It works for either a horizontal up-down type window or alternately with a side opening window. There is an additional window piece you can add on for wider or higher than usual windows. Everything is very nicely made, of good quality. It's worth mentioning that Home Depot's online ordering and shipping is superb...the AC arrived only 2 days after ordering, and shipping was free! Very pleased.
      by
      Response from JMATEKSep 20, 2017
      Thank you for being a Honeywell Customer. JMATEK
        • Recommended
        12 found this review helpful
        Now I can sleep during this extended heatwave. I want to thank the PRO reviewer that suggested fo...
        Now I can sleep during this extended heatwave. I want to thank the PRO reviewer that suggested foam insulation tape, cause u need it. I did need to cut about 1/4 inch of the pvc mounting end (But that was simple with my hack saw) that goes into the window for the exhaust. My window is narrow at about 20" wide. I have vinyl double pane windows. I installed the unit in my bedroom. Starts to cool instantly.
        by
        Response from JMATEKSep 14, 2017
        Thank you for being a Honeywell Customer. JMATEK
          • Recommended
          2 found this review helpful
          this portable ac has been a lifesaver! I have a 2 story condo and the upstairs is extremely hot i...
          this portable ac has been a lifesaver! I have a 2 story condo and the upstairs is extremely hot in the summer in nashville, tn. this ac combined with some darkening curtains has worked great for me! love it and would highly recommend
          by
            • Recommended
            4 found this review helpful
            Portable Airc onditioner
            The air conditioner is easy to use and set up and cools a small room rapidly. with a remote control you do not have to get up to change the settings. May get another one for a different room!
            by
            • Verified Purchase
            • Recommended
            1 found this review helpful
            It's keeping me cool
            The air conditioner was extremely easy to install. I had it working within minutes from taking it out of the packaging. The only issue I have is that I have it in my home office and it is a 10x10 bedroom with a vaulted ceiling. When the temps got above 100 degrees outside, this little guy could not cool the room down below 78 degrees. While that was enough when I had the fan blowing directly at me, I don't know if it will be enough to keep my computers cool if I get more servers. Thankfully, it does not get that hot in my area that often.
            by
            • Pro
            • Verified Purchase
            • Recommended
            20 found this review helpful
            Successful installation, Honeywell MN10CESWW a/c
            This unit was easy to unpack (though somewhat hefty) and to connect to the window space. The remote control is straightforward as long as you realize that when you push a button and the temperature starts blinking, it indicates the temperature you're setting. You can then change it by pressing the arrow up or down buttons. Then it stops flashing and displays in solid numbers the actual temperature. This a/c is cooling a room about 13 x 15' with a high ceiling, with warm air exiting a skylight with a ceiling fan. Some cool air "sinks" out of the room, down a short corridor into other rooms, and a small oscillating fan does a good job helping cool one secondary room using some of the cooled air. Given what we've read, it's a good idea to turn off this unit after a number of hours so that it doesn't become overtaxed.
            by
            • Pro
            • Verified Purchase
            • Recommended
            15 found this review helpful
            LOVE this air conditioner!
            This air conditioner performs as stated. Packaging was amazing. It WAS quick to un-box and install. It has a much shorter "standing" period required prior to turning the unit on - 20 min. It is truly portable since it does not screw into the window & casing. The casters are perfect to move this unit easily across carpeting. The unit is lightweight for it's size. Cools well enough for a small bedroom which is what I intended it to be used for. Although the EER was quite high - which should be good - I gasped when my electric bill came in for a month of heavy use. This is the only reason I did not give it 5 stars. I still love this unit, the way it operates and do not regret it's purchase - even with the electric bill. VERY important - it does not drip any water and I still have not had to empty it once.
            by
            • DIY
            • Verified Purchase
            • Recommended
            51 found this review helpful
            Worked last year. Not this year!
            It worked ok last year. Not the greatest. But it did work. This year it won't even blow anything out. Took the back of the machine off, cleaned the whole inside, cleaned both filters in the back. And yet it still won't blow anything out the top. Beyond frustrated. Especially in this heat wave.
            by
            Response from JMATEKAug 11, 2021
            We are sorry to hear this ! Our portable air conditioners work best in enclosed, well insulated spaces. Room environment conditions such as ceiling height, sunlight, number of windows/ doors and level of insulation can affect cooling efficiency and there are ways to increase the capacity of these units. There could be other reasons for the unit to not cool- temperature setting could be too high, or the exhaust hose may need re-installation to avoid the heat from coming back into the room. Our customer support team will be able to look into all your concerns and troubleshoot for you. Please do give us a call at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), or send us an email at usinfo@jmatek.com with the reference code number THA0731. We look forward to making this right for you. Thank You ! JMATEK
              I used it about 6 times last summer. This week...
              I used it about 6 times last summer. This week when I turned it on for the first time it won’t work.
              by
              Response from JMATEKJun 11, 2021
              We are sorry for the inconvenience caused to you because of this portable air conditioner. Honeywell Portable AC's are covered by a 1- year limited warranty, which means you could be eligible for a return/replacement if the unit is found to be manufactured defective. Please call us at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), or send us an email at usinfo@jmatek.com with the reference code number THA0607. We look forward to connecting with you so we can troubleshoot. JMATEK
              • Verified Purchase
              Rating of 350 sq ft is a lie! It cant even bring temperature below 80 F in a 300 sq ft, sealed, b...
              Rating of 350 sq ft is a lie! It cant even bring temperature below 80 F in a 300 sq ft, sealed, brick garage at night in April. I gave it 2 hours, several nights. it just cant pull it off. Keep it real before you buy, knock about 25% sq ft off any rating you see for any brand because they likely all overrate that much. That said this one might do okay in 250 sq ft or less Everything else was okay.
              by
              Response from JMATEKMay 8, 2021
              We are sorry to hear about your experience with our Portable Air Conditioner, Jessie ! This unit can effectively cool a space of up to 450 sq. ft. Our portable air conditioners work best in well enclosed, insulated spaces. Room environment conditions such as ceiling height, sunlight, number of windows/ doors and level of insulation can affect cooling efficiency and there are ways to increase the capacity of these units.
              There could be other reasons for the unit to not cool- temperature setting could be too high, the dust filter could be dirty, or the air outlet could be blocked.
              Please do give us a call at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), or send us an email at usinfo@jmatek.com with the reference code number THB0506. We look forward to making this right for you. Thank You ! JMATEK
              • Verified Purchase
              Rating provided by a verified purchaser...
              Rating provided by a verified purchaser
              by
              Response from JMATEKNov 5, 2020
              Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us. If you haven’t already, remember to go to HoneywellAirComfort .com/product-registration to register your product and warranty with us. Thanks again! JMATEK
              • Verified Purchase
              Rating provided by a verified purchaser...
              Rating provided by a verified purchaser
              by
              Response from JMATEKOct 30, 2020
              Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us. Please feel free to write to us at usinfo@jmatek.com for any assistance or information from our customer support team. If you haven’t already, remember to go to HoneywellAirComfort .com/product-registration to register your product and warranty with us. Thanks again! JMATEK
              • Verified Purchase
              Convenient and easy to install. However, when the Ac cycles...
              Convenient and easy to install. However, when the Ac cycles on and off to maintain the temp, it is so loud it’s startling and wakes us from our sleep...that I’d rather turn it off after the room has cooled down and hope I don’t wake up sweating later. I wish I could exchange it for another brand
              by
              Response from JMATEKOct 25, 2020
              We are sorry for the inconvenience caused to you because of this portable air conditioner. Like any other electrical device, this unit will create some sounds when operating due to the powerful compressor working to cool the space you need it to. Our customer support team will be able to loom into your concerns and troubleshoot for you. Please do give us a call at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), or send us an email at usinfo@jmatek.com with the reference code number THC1023. We look forward to making this right for you. Thank You ! JMATEK
              • Verified Purchase
              Rating provided by a verified purchaser...
              Rating provided by a verified purchaser
              by
              Response from JMATEKOct 12, 2020
              Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us. If you haven’t already, remember to go to HoneywellAirComfort .com/product-registration to register your product and warranty with us. Thanks again! JMATEK
              • Verified Purchase
              Rating provided by a verified purchaser...
              Rating provided by a verified purchaser
              by
              Response from JMATEKOct 12, 2020
              We are sorry for the inconvenience caused to you because of this portable air conditioner. Our customer support team will be able to look in to your concerns and troubleshoot for you. Please call us at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), or send us an email at usinfo@jmatek.com with the reference code number THC1008. We look forward to making this right for you. Thank You ! JMATEK
              • Verified Purchase
              My mother is using this and is very happy with...
              My mother is using this and is very happy with it. There was some kind of noise the first night, but after an adjustment it went away.
              by
              Response from JMATEKOct 12, 2020
              Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us. The unit may sound louder in the beginning, due to the compressor starting up. It gets steady after that. Please feel free to write to us at usinfo@jmatek.com for any assistance or information from our customer support team. If you haven’t already, remember to go to HoneywellAirComfort .com/product-registration to register your product and warranty with us. Thanks again! JMATEK
              • Verified Purchase
              Easy to install and cools very well....
              Easy to install and cools very well.
              by
              Response from JMATEKOct 12, 2020
              Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us. If you haven’t already, remember to go to HoneywellAirComfort .com/product-registration to register your product and warranty with us. Thanks again! JMATEK
              • Verified Purchase
              Not as efficient as a window unit but ease of...
              Not as efficient as a window unit but ease of installation and deinstallation make it worth it
              by
              Response from JMATEKOct 12, 2020
              Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us. If you haven’t already, remember to go to HoneywellAirComfort .com/product-registration to register your product and warranty with us. Thanks again! JMATEK
              • Verified Purchase
              Well this just sucks, when I purchased this on line it shows photos of this air conditioner in ...
              Well this just sucks, when I purchased this on line it shows photos of this air conditioner in the sliding glass door. Now when it arrives today the plastic that goes in the door is too short. So I call Home Depot and there isn't anyone there that knows anything. I must have talk to 10 different people. The last one says oh they don't sell that because of safety reasons, you have to use the short door coverage. Then why do they sell it showing it can go in the sliding class door. No more home depot for me! this really sucks big time. Unhappy customer!
              by
              Response from JMATEKSep 22, 2020
              We are sorry for the inconvenience caused to you. Our portable air conditioners come with window venting kits. These can be installed both vertically as well as horizontally.
              Sliding glass door kits are available for sale separately and not included with the unit. All information and descriptions are mentioned on the website as well as product pages on the retailer website.
              Our customer support team will be able to assist you with the unit installation. Please call us at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), or send us an email at usinfo@jmatek.com with the reference code number THA0916. We look forward to making this right for you. Thank You ! JMATEK
                Rating provided by a verified purchaser...
                Rating provided by a verified purchaser
                by
                Response from JMATEKSep 15, 2020
                We are sorry for your experience with this portable air conditioner. Our customer support team will be able to look into your concerns and troubleshoot for you. Please do give us a call at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), or send us an email at usinfo@jmatek.com with the reference code number THC0910. We look forward to making this right for you. Thank You ! JMATEK
                • Verified Purchase
                Rating provided by a verified purchaser...
                Rating provided by a verified purchaser
                by
                Response from JMATEKSep 15, 2020
                Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us. If you haven’t already, remember to go to HoneywellAirComfort .com/product-registration to register your product and warranty with us. Thanks again! JMATEK
                • Verified Purchase
                Rating provided by a verified purchaser...
                Rating provided by a verified purchaser
                by
                Response from JMATEKSep 14, 2020
                Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us. If you haven’t already, remember to go to HoneywellAirComfort .com/product-registration to register your product and warranty with us. Thanks again! JMATEK
                • Verified Purchase
                I am so please with this Honeywell Portable AC with...
                I am so please with this Honeywell Portable AC with the remote control. So easy to set up and immediately cooled the area for much needed coolness. Thank you.
                by
                Response from JMATEKSep 14, 2020
                Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Portable Air Conditioner, and we appreciate you taking the time to share your experience with us. If you haven’t already, remember to go to HoneywellAirComfort .com/product-registration to register your product and warranty with us. Thanks again! JMATEK
                • Verified Purchase
                Showing 1-30 of 317 reviews

                Compare Similar Items

                current item

                Heater Included

                Without Heater

                Without Heater

                Without Heater

                Without Heater

                Vent Hose Exhaust Configuration

                Single Hose

                Single Hose

                Single Hose

                Dual Hose

                Air Conditioner Features

                Automatic Shutoff, Drain Hose Connection, Overload Protection, Self-Diagnostic Tools, Timer

                Timer

                No Additional Features

                Timer

                Dehumidifier Included

                With Dehumidifier

                With Dehumidifier

                With Dehumidifier

                With Dehumidifier