Love the look of this fan but I bought two hunter fans and they both dim without warning and the ...
Love the look of this fan but I bought two hunter fans and they both dim without warning and the one flashes on intermittently without pressing the on button. I love the look of both of them but am very frustrated. We reached out to hunter and they haven’t responded. The 44inch one dims frequently and has flashed on overnight while my son (21 months) is sleeping. Really didn’t want to have to return but I’m feeling like I have no choice. We paid someone to install and they’ve redone the installation to ensure the wiring was correct. Such a waste of money on a brand we thought was trustworthy.
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Response from HunterJul 29, 2020
We're sorry to hear you have experienced bad support from us. Please contact us at Customercare@hunterfan.com or 1-888-830-1326 for further assistance.~Stacy
Verified Purchase
Jul 23, 2020
Fan looks nice, works most of the time ..... it flickers randomly
The fan works as advertised and is reasonably quiet, however I wish I had seen or paid attention to the reviews indicating 'flickering' caused by the remote control. When the fan and light are 'ON', both will momentarily stop. When the fan is on but the light is off, it will momentarily flicker 'ON'. This seems to happen every 5-20 minutes randomly. Given the difficulty of where and how these fans are installed, this type of quality issue is really unacceptable. The remote design / materials seem cheap and not at all in line with the other materials used in the fan. I have had it installed for 1 week and the issue started almost immediately. It seems I'll have to give Hunter a warranty call and see what happens. NOTE: The remote assembly is made in China
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1 found this review helpful
Jul 23, 2020
Very good fan. Looks really nice when up. The remote...
Very good fan. Looks really nice when up. The remote screws on the light switch so there is no need to attach it to the wall.
First the good, the fan is a nice, sleek, low-profile design. The fan motor is very quiet, and t...
First the good, the fan is a nice, sleek, low-profile design. The fan motor is very quiet, and the light fixture is adequately bright. Now for the bad, the remote control transmitter / receiver seems to have some inherent issues. The light in the initial unit I purchased would just turn off and then come right back on every 3-6 minutes. I contacted the company and they asked the color of the receiver & quickly sent a replacement receiver (thought this would be the end of it). The new receiver works fine with the light, but only lets you turn on the highest fan setting. The low and mid settings just turn the fan completely off. This is still a work in-progress and Hunter has been pretty responsive so far. Honestly I'm surprised that the quality of Hunter products seems to have dropped off. If you don't want a science fair project, I'd recommend avoiding this product.
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Response from HunterJul 28, 2020
Hello, we would like to explore additional options to assist you with this problem. Please contact us at Customercare@hunterfan.com or 1-888-830-1326 for further assistance.~Stacy
Easy to install, and a nice modern look. Fan functions...
Easy to install, and a nice modern look. Fan functions well. But both this fan and the smaller version we installed in our daughter’s room, the lights flicker and turn on/off by themselves. The hum is louder than expected too.
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Response from HunterJul 28, 2020
Hello, We would be happy to address any issues you are experiencing with this fan. Please contact us at Customercare@hunterfan.com or 1-888-830-1326 for further assistance.~Stacy
Verified Purchase
1 found this review helpful
Jul 21, 2020
This fan does not do a very good job of...
This fan does not do a very good job of moving air. I can light a lighter underneath it on high and it cant blow it out
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Response from HunterJul 28, 2020
Hello, We would like to help you with this issue! Please reach out to us by phone or email. 1-888-830-1326 or Customercare@hunterfan.com.~Stacy
Verified Purchase
Jul 21, 2020
Great fan and light - exactly what I wanted....
Great fan and light - exactly what I wanted.
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Verified Purchase
Jul 21, 2020
I did not assemble the fan. We are happy with...
I did not assemble the fan. We are happy with how it looks and works.
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Verified Purchase
Jul 13, 2020
We had this fan installed by a master electrician. But the remote has NEVER worked correctly, som...
We had this fan installed by a master electrician. But the remote has NEVER worked correctly, sometimes it would turn on immediately and sometimes only after repeated pressing the button. And sometimes not at all. Today when I finally got it to turn on, there was a loud buzzing, and then a burning ozone smell. We immediately turned off the power, and upon inspection of the remote reciever box, found a burnt-out resistor on the circuit board. We're going to go to the manufacturer and see what they can do, but we would not recommend this model.
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Jul 8, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Jul 7, 2020
Good looking fan but known issues with flickering lights
First the good - the fan looks very stylish and nice. Even on high setting it is very quiet, which is important as it is installed in master bedroom. Now for the not so good - it appears there are known issues with this particular model having flickering light problems. Had this professionally wired and installed by an electrician, flickering started pretty quickly after that. After googling - saw many people had this same issue so contacted Hunter directly. They said most likely the receiver is bad and will send me out another one when it is in stock - about 3 months out!!! Disappointing as I spent a lot of money on a brand new fan and professional installation to have a known problem start up ASAP. Now I'll have to wait several months for a part, then get help replacing the receiver if/when it does come in.
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Response from HunterJul 30, 2020
This does not sound right to us, please reach out to us us at Customercare@hunterfan.com or 1-888-830-1326 for further assistance.~Stacy
1 found this review helpful
Jun 25, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Jun 25, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Jun 24, 2020
Rating provided by a verified purchaser...
Rating provided by a verified purchaser
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Verified Purchase
Jun 23, 2020
Great quality and price. We selected this fan for its...
Great quality and price. We selected this fan for its modern look and low profile.
LOVE this ceiling fan! Simple, clean lines with the...
LOVE this ceiling fan! Simple, clean lines with the Hunter quality that you’d expect. The remote makes everything effortless. Perfect for our family room. Love it so much, considering getting another just like it for the master bedroom.
Within a few months after installing, remote receiver broke. Don't have the original box or receipt. Now I have to pay $50 for a replacement plus installation. HD doesn't carry that part by the way. I have a high ceiling so it's not like I could uninstall to return. Very disappointed.
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Jun 3, 2020
Fan looks great! A replacement because of a failed...
Fan looks great! A replacement because of a failed remote receiver. This one works fine. I question the need for remotes on fans.
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Verified Purchase
May 30, 2020
Great fan really quiet easy to assemble. Light is super bright led. Only issue is I would prefer ...
Great fan really quiet easy to assemble. Light is super bright led. Only issue is I would prefer to have light on a switch and instruction say not to do that. The light kit is high quality and glass is really thick. Very well made. Would be nice if light had dimmer capability on the remote since you can't wire to switch.
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Verified Purchase
Recommended
1 found this review helpful
May 30, 2020
The Hunter Dempsey is a nice simplistic fan. Very quiet,...
The Hunter Dempsey is a nice simplistic fan. Very quiet, attractive. Did I say quiet, 0 sound. Easy to use remote. The only negative is Hunter doesn't make a matching 12" downrod; the suggested color to use is much darker than the fan.