We used our old sliding screen door and easily installed the extra large pet door. We updated the screen rollers, bought wire cutters and followed the online video. The pet door is perfect for our two Australian Sheppards who used it immediately.
I have Camp K9 and have metal sheds insulated with heaters and a/c. I needed a doggy door but the regular pet doors wouldnt work cuz of the thin doors on shed. Found this screen pet door. PERFECT!!! The pictures show it in the door. Its perfectly levelled but doesnt look like it cuz the shed was not built on a flat ground. Now the cool and heat will stay in. Thank you. And i got it the next day after ordering it.
No the website showed it as 10 and 1/2 by 15 and it was much larger and it didn't work on the door that I had custom-made for that size so I had to scramble and get a different and readjusted it end up costing me a lot of extra time I'm not ordering anything over the Internet like this again
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Response from THD.comJuly 30, 2020
Dear Valued Home Depot Customer, we have reached out to the manufacturer and their response is, "In reading your review, you mentioned the following:
“…the website showed it as 10 and 1/2 by 15 and it was much larger and it didn't work on the door that I had custom-made for that size...”.
It seems you may not have reviewed the online product information adequately for your installation. Pet doors are distinguished by the flap size, so that owners will know if their pet can fit through the opening. Consequently, the 10.5 x 15 inch designation is the size of the pet door opening – the flap for the pet door. Per the product information: “Extra-large door has a flap size of 10.5 in. wide by 15 in. tall to accommodate large sized pets”.
The measurements for the entire door are provided in the product specifications section. We would also encourage you to wait on customization of any kind until you purchase your pet door and thoroughly read all installation instructions.
Please review all documents, videos and specifications online prior to future purchases. They are included to assist our customers for the desired outcome for you and your pet.
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