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Customer Reviews for Impact Plus 72 in. x 84 in. Beveled Edge Backed Mirror Aluminum Frame Interior Closet Sliding Door with White Trim

Internet #207080708

Model #SB2-7284W

Store SKU #1001812295

  • Fits into a finished opening 72 in. W x 84 in. H
  • Lifetime warranty on hardware
  • Bifold doors give full access to your closet in tight spaces

Customer Reviews

  • 4.2
    out of 56 reviews
  • 91% recommend this product
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Showing 1-30 of 56 reviews
First tap broke the mirror
I bought this for about $1,100 in May 2022 based on the video showing someone hitting them with a hammer and throwing a baseball at them with no damage. The doors were easy to install and, feels solid, and works perfectly. However, within a year, my son was moving a dresser and tapped one of the doors and cracked it. The lifetime warranty is only for hardware about $20 worth of parts. No discount for replacement. Very disappointed. See photo with glue on cracks showing damage one tap caused.
by
Response from Brand Product ExpertNov 29, 2023
MrClean, We are certainly sad that you are disappointed since you also say that the doors to this point were perfect. We hit the doors with hammers and baseballs in your videos. Yes this is true. Broken mirrors happen for many reasons (especially if you hit the edge) and we can replace a single panel if necessary. If you would like to reach out to us we would be happy to work together to get you a replacement door or panel. Please reach out to us at 631-414-7725 or sales@CustomDoorandMirror.com. Thank you.
    2 found this review helpful
    Good Quality mirror closet doors. Recommend curbside or in store pick up
    Mirrored closet doors. First thing never schedule for home delivery. Do curbside or in store pick up. Had issues with delivery. Had to call H/D because delivery company showed I receives the items and I didnt until I followed up. Mirrors are delicate and can easily be scratched. Overall, very easy to install, delicate, makes room look bigger and elegant. I would purchase again however I would do curbside or in store pickup with my own truck.
    by
    • Verified Purchase
    • Recommended
    2 found this review helpful
    Glides like a dream, quiet, no warps or ripples in the mirror. I did not do the installation, so ...
    Glides like a dream, quiet, no warps or ripples in the mirror. I did not do the installation, so I can't comment on how easy or hard it was to install. Adds the illusion of space in the room, reflects light so makes the most of the room lighting situation.
    by
    • Verified Purchase
    • Recommended
    5 found this review helpful
    Great for excercise room
    Packaged well on pallet. If you follow the finished jamb opening dimensions, unit goes in easily. Happy with end results.
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      • Recommended
      2 found this review helpful
      A couple experiences to share on this mirror bi-pass door set. I framed the door opening for 96" finished. The four glass doors are so narrow there is only a 3/16" overlap between the doors. 3/16" isn't enough to hide what is behind the doors unless there are two doors set to the left and two doors set to the right. This gives a 3/4": overlap in the center, between the two door sets. If I were to do this again, the finished opening would be 93" instead of 96" for a better overlap between the four doors. I was told on the phone that the base track could be set on carpet. Don't do it. The base track maximum length is 48". No matter how careful I was in installing the base track, there is still a little wiggle room in two separate tack sections sitting on carpet and pad, creating a bump or catch when the doors pass over the butt joint between the two track sections. Lastly, each mirrored door came with only one adhesive applied handle. Not tow handles for each door, but one. So, if the doors are not overlayed the same every time, the single door handle is covered up. $1,200 for these doors and they skimp on a bucks' worth of hardware.
      by
      • Verified Purchase
      Received earlier than expected but must have been a return because lots of things missing. This was for a client who wanted installed right away so we just had to get it in. If we didn’t need it so bad would have returned and canceled entire order due to so many things missing. Home Depot must not do a thorough inspection on return items when they put them back on the shelf. We ended up getting it installed which cost us more time and money due to parts missing.
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      Response from Brand Product ExpertJan 5, 2024
      RICHARD, I am sorry you experienced that. I can assure you this unit was not a return and is built to order as it is not a standard in white trim, only chrome. Never heard the complaint about arriving early, but that would have given you extra time to inspect to make sure everything was good to go for your installation. You could have reached to us at 631-414-7725 or sales@customdoorandmirror.com at any point so we could have gotten you what you need, Im sorry for the bad experience if there is anything we can do in the future please reach out to us. Thank you. Doug
      • Verified Purchase
      Very happy with this purchase. My 73 year old husband was able to install this closet door without any trouble. It makes this small room look much larger, hides items from view, and provides another mirror when getting dressed. We decided not to add the handles to keep the entire area flat. The only thing I did not like was that we had to wait for the doors to be delivered because our store did not have them in stock.
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      • Verified Purchase
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      • Verified Purchase
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      • Verified Purchase
      Gorgeous! Makes the room. High quality! Good customer service as...
      Gorgeous! Makes the room. High quality! Good customer service as well. This is the second purchase I made from this company and I get compliments all the time!
      by
      • Verified Purchase
      One of my doors came with crack glass. Got...
      One of my doors came with crack glass. Got discount and took them because I really needed them. Waited too long as it was.
      by
      • Verified Purchase
      Install was simple and quick...
      Install was simple and quick
      by
      • Verified Purchase
      It was the perfect size for my closet, the mirror...
      It was the perfect size for my closet, the mirror reflection is nice and clear, love the no frame look and most important the the doors slide smoothly
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      • Verified Purchase
      1 found this review helpful
      We love the new sliding mirror closet doors. They...
      We love the new sliding mirror closet doors. They were easy to install and look great!
      by
      • Verified Purchase
      1 found this review helpful
      Looks great in our bedroom. Doors were hard to find...
      Looks great in our bedroom. Doors were hard to find in this size. Came very well packaged and were easy to install.
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      • Verified Purchase
      Material is super cheap...
      Material is super cheap
      by
      • Verified Purchase
      Rating provided by a verified purchaser...
      Rating provided by a verified purchaser
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      • Verified Purchase
      High quality- easy install...
      High quality- easy install
      by
      • Verified Purchase
      The doors look beautiful. The handle hardware was missing from...
      The doors look beautiful. The handle hardware was missing from the package, but I called and they sent me 2 handles, no questions asked. Great customer service.
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      • Verified Purchase
      Rating provided by a verified purchaser...
      Rating provided by a verified purchaser
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      • Verified Purchase
      Rating provided by a verified purchaser...
      Rating provided by a verified purchaser
      by
      • Verified Purchase
      Easy to assenmble..product just as described
      Easy to assenmble..product just as described
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      • Verified Purchase
      • Recommended
      Rating provided by a verified purchaser...
      Rating provided by a verified purchaser
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      • Verified Purchase
      Very easy to install and adjust...
      Very easy to install and adjust
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      • Verified Purchase
      1 found this review helpful
      Looks great & was simple to install. Recommend it....
      Looks great & was simple to install. Recommend it.
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      • Verified Purchase
      Rating provided by a verified purchaser...
      Rating provided by a verified purchaser
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      • Verified Purchase
      I really want to give this a 5 star review because the product itself is very nice and was easy t...
      I really want to give this a 5 star review because the product itself is very nice and was easy to install. The issue I had was that I ordered with white trim - so they sent 2 48 inch tracks. Problem was the tracks were not the same color white (1 actually looked more almond color?) - I ended up going to the hardware store and buying a can of white spray paint and painting the tracks so they matched. This is really unacceptable for a $800 door :( I would have rated this 1 star if I wrote it after wasting my afternoon buying paint and repainting my new door trim but I have since calmed down and cooled off. So my advice is: Feel confident with the purchase as long as you are willing to make a trip to the hardware store and willing to paint if needed.
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      Response from Brand Product ExpertAug 24, 2020
      Todd, We apologize for the mismatched tracks and hardware. We take pride in our products since 1957 and certainly want our customers to have a good experience and not have to go through extra steps. If you would like to reach out to us we would be happy to re-imburse you for your trouble please reach out to us at sales@paniflex.com with your email or phone number and we will be happy to make you whole again. Thank you. Carlos
      • Verified Purchase
      • Recommended
      3 found this review helpful
      Rating provided by a verified purchaser...
      Rating provided by a verified purchaser
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      • Verified Purchase
      Rating provided by a verified purchaser...
      Rating provided by a verified purchaser
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      • Verified Purchase
      Looks great but after just 1 month we have a...
      Looks great but after just 1 month we have a broken wheel
      by
      Response from Brand Product ExpertJul 9, 2020
      Dear HomeDepotCustomer, Our hardware has a lifetime warranty. We would he happy to replace the roller and are sorry for your inconvenience. Please reach out to us at Sales@Paniflex.com or 631-414-7725 and let our Customer Service team know what you need for replacement.Thank you.
      • Verified Purchase
      1 found this review helpful
      Showing 1-30 of 56 reviews

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      Panel Type

      1 Panel

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      Material

      Glass

      Glass

      Glass

      Glass

      Finish Type

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      Finished

      Finished

      Finished

      Core Type

      Solid Core

      Solid Core

      Solid Core

      Solid Core

      Features

      Easy Install, Mirrored

      Easy Install, Mirrored

      Easy Install, Mirrored

      Easy Install, Mirrored