I absolutely love my new doors. We have an old house and have to sand each door to different measurements. Its taking time but makes my house feel homey. I love them!
by
Response from YourJELD-WENTeamApr 11, 2018
JELD-WEN sincerely appreciates the time you took to provide this response. Your comments encourage and inspire us as we strive to better serve our customers. Thank you again for sharing with us your experience.
Verified Purchase
Mar 29, 2018
Love it!
Love it!
by
Response from YourJELD-WENTeamMar 29, 2018
We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback.
Verified Purchase
Mar 29, 2018
Beautiful door!
Beautiful door!
by
Response from YourJELD-WENTeamMar 29, 2018
We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback.
Verified Purchase
Recommended
Mar 20, 2018
Love, love, love it. Painted it black and using...
Love, love, love it. Painted it black and using as a headboard.
by
Response from YourJELD-WENTeamApr 9, 2020
Thank you for taking the time to provide this review. We appreciate your feedback.
Verified Purchase
Dec 13, 2017
4 Star Review
Rating provided by a verified purchaser
by
Response from YourJELD-WENTeamApr 2, 2020
Thank you for taking the time to provide this review. We appreciate your feedback.
Verified Purchase
Nov 4, 2017
I Like the doors but the Fame broke apart as soon as we picked up because the Fame was made of ...
I Like the doors but the Fame broke apart as soon as we picked up because the Fame was made of Plastic it just brock apart on one end they had the screws to the side of the bottom sill
by
Response from YourJELD-WENTeamNov 6, 2017
Thank you for your feedback on JELD-WEN. We apologize for your disappointment and can assure you we take your product concerns seriously. Please return the damaged product to the nearest Home Depot as soon as possible so an associate may assist by processing a new order on your behalf. If you have additional information you’d like to share, please contact us at 800-535-3964.
Verified Purchase
Oct 27, 2017
Door arrived as advertised. Was able to trim ends with saw and sides with plane with no problem. ...
Door arrived as advertised. Was able to trim ends with saw and sides with plane with no problem. arrived in good shape
by
Response from YourJELD-WENTeamNov 3, 2017
JELD-WEN sincerely appreciates the time you took to provide this response. Your comments encourage and inspire us as we strive to better serve our customers. Thank you again for sharing with us your experience.
Verified Purchase
Recommended
1 found this review helpful
Oct 4, 2017
4 Star Review
Rating provided by a verified purchaser
by
Response from YourJELD-WENTeamApr 2, 2020
Thank you for taking the time to provide this review. We appreciate your feedback.
Verified Purchase
Sep 12, 2017
There was some discoloration toward the bottom or the panel....
There was some discoloration toward the bottom or the panel. As if someone were trying to cover a scratch.
by
Response from YourJELD-WENTeamSep 12, 2017
Thank you for your feedback on JELD-WEN. We apologize for your disappointment and can assure you we take your product concerns seriously. If you would like to proceed with warranty on this product, please complete our Online Service Request Form at this link: http://www.jeld-wen.com/en-us/product-support/customer-service/service-request. A Customer Service Representative will contact you within two business days.
Verified Purchase
Aug 22, 2017
JeldWen door
A beautiful door, just as described! Arrived on time, too!!
by
Response from YourJELD-WENTeamAug 23, 2017
JELD-WEN truly appreciates your feedback. Knowing that we’ve served you well strengthens our resolve to improve daily. Thank you for taking time to share your generous and encouraging words.
Jul 25, 2017
Over all I am happy with the door. I have an old farm house and had to trim the door and the fram...
Over all I am happy with the door. I have an old farm house and had to trim the door and the frame was only 2" on bottom. I had to put a new piece in the bottom. If bottom frame was 4" it would be better if you have to trim the door.
by
Verified Purchase
Recommended
May 13, 2017
These doors are very nice to look at and continue the mid-mod look we're going for. The only down...
These doors are very nice to look at and continue the mid-mod look we're going for. The only downside with these doors was that they took months and months to arrive (which we were notified of at order). After a very long wait, they're great, and they arrived when they said - but plan way ahead. These are not a last-minute purchase!
by
Response from YourJELD-WENTeamMay 16, 2017
We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback.
Pro
Verified Purchase
Recommended
May 9, 2017
Nice looking doors that really updated my house. Very good value and quality. I'm happy.
Nice looking doors that really updated my house. Very good value and quality. I'm happy.
by
Response from YourJELD-WENTeamMay 10, 2017
JELD-WEN sincerely appreciates the time you took to provide this response. Your comments encourage and inspire us as we strive to better serve our customers. Thank you again for sharing with us your experience.
Verified Purchase
Apr 20, 2017
Arrived warped
This is a cheap door that has to be special ordered (it took about 7 weeks to be delivered). When it finally did arrive, it was warped. I didn't catch that fact until I had it installed by a contractor, and now it rubs up against the inside support beams of the pocket door it was mounted in, but because it took so long to be delivered, I didn't return it.
*** Make sure to check that it is straight and square before taking it home. ***
by
Response from YourJELD-WENTeamApr 20, 2017
Thank you for your feedback on JELD-WEN. We apologize for your frustration and can assure you we take your product concerns seriously. If you would like to proceed with warranty on this product, please complete our Online Service Request Form at this link: http://www.jeld-wen.com/en-us/product-support/customer-service/service-request. A Customer Service Representative will contact you within two business days.
Apr 11, 2017
Used this door as a closet door in our master bedroom. It's on a barn door track. Looks great!
Used this door as a closet door in our master bedroom. It's on a barn door track. Looks great!
by
Response from YourJELD-WENTeamApr 11, 2017
We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback
Verified Purchase
Recommended
2 found this review helpful
Mar 21, 2017
Door is excellent quality.
Door is excellent quality.
by
Response from YourJELD-WENTeamMar 22, 2017
We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback.
Verified Purchase
Recommended
Jun 14, 2016
Very pretty but...
I absolutely love the look of these doors! They only reason I'm not rating them 5 stars is because I was under the impression that they would come with a hole for the knobs and they did not.
by
Recommended
1 found this review helpful
Nov 28, 2015
Poor finish when buying door+frame
I love design, 5 - panels, this is why I made a special order.
I bought a few doors in total. Three of them were with frames.
Unfortunately, all frames were crooked, not correctly cut to the door, you could see uneven space between door and frame, when door was closed. Obviously, "ready to install" doors, were not that ready to be installed. Extra amount of time spent to fix the issue. Waste of money (doors without frames are cheaper). Jeld-Wen such a big player on the market, but with such bs being sent out to the customers, they are loosing a lot. I would not recommend to buy these doors with frame to anyone. It would be much better to buy door itself and prepare frames by yourself.
Also, not sure why, some of them were nicely packed, wrapped and secured, others came bare without wrap at all = additional time to work on them so they look as the rest.
Good luck!
by
Response from YourJELD-WENTeamApr 9, 2020
Thank you for your review of JELD-WEN and for bringing this to our attention. We’re sorry to hear your expectations were not met and assure you we take your concerns seriously. We are always looking for opportunities to improve and will send it to the proper department for further review and appropriate action. Once again, we sincerely appreciate the time you’ve taken to provide this feedback.
6 found this review helpful
Oct 5, 2015
Don't buy this door
I got the MDF solid doors thinking that they will have some type of sound insulation but the sound insulation of the door is mediocre and barely can hear the difference between it and the halo door I had. Also the door was very hard to paint and did not take paint well. I ordered 5 doors altogether and I wish I would have only gotten one. I installed 5 of them and the fifth one had the nob hole in the wrong location. I would never buy these doors again and will have to replace one of the which is a real pain.
by
DIY
2 found this review helpful
Aug 11, 2015
Great door to replace exsisting linen closet door.
The door is very sleek, looks great once hung and hardware added.
by
Response from YourJELD-WENTeamApr 24, 2020
We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback.
Pro
Verified Purchase
Recommended
Jun 24, 2015
Great Product
These doors worked great for updating our old closet doors with dual sliding closet doors.
by
Response from YourJELD-WENTeamApr 24, 2020
We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback.
Verified Purchase
Recommended
1 found this review helpful
Mar 11, 2015
Met the Need - Used as a barn door
Used a a barn door - easy to work with and install
by
DIY
Verified Purchase
Recommended
2 found this review helpful
Mar 10, 2015
Good condition
We are using this for a headboard. We haven't acturally completed the project but looks exactly like I wanted. Easy to pick up in store.
by
Verified Purchase
Recommended
Jan 31, 2015
Worth the wait good doors
Great doors for the price! We Ordered 6 for our 1950,s ranch. We went to Home Depot to get some stock 6 panel slabs, and seen these for special order for only a couple of dollars more. They came in ahead of schedule . They look great , smooth finish looks so much nicer than the wood textured. Installed all in 6 hours with hand tools
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Response from YourJELD-WENTeamApr 1, 2020
We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback.
Recommended
1 found this review helpful
Jan 27, 2015
Totally in love!
I knew what I was buying w/ a molded interior door slab. I'm remodeling a farm house and was looking for 5 panel specifically. They are as amazing as I'd pictured in my head. I chose black hardware which is beautiful against the beautiful gloss white I painted the doors. The doors took the paint well. The doors took the routing for the hinges well. Doors arrived intact. I ordered 11 at one time, and the loaders at the store were a great help loading. I was leery of placing such a high $ order online, but the transaction was smooth. The wait time was a little surprising (>30days I believe). That would be the only detraction from the whole process!! I'd do it again in a heartbeat!!
by
Response from YourJELD-WENTeamApr 24, 2020
We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback.
Pro
Verified Purchase
Recommended
6 found this review helpful
Aug 13, 2014
Horrible Condition
Had to special order because of the unusual size of this door. Picked up in store and was appalled at the deplorable condition. Most of the slab was fully exposed and only the edges were protected by cardboard. One entire side was filthy as if it had been dragged along the floor during the shipping voyage,which took weeks.I pointed this out and was told paint would probably cover up the scratches. This was a primed door I never intended to paint. I am in no position to paint anything. 2 more associates had a look and told me to paint it. First I would have to remove the thick dirt to make sure there is no damage. No one expects to have to wash their new item. Every exposed edge of many is affected. I am also aware that paint can reveal flaws. Jeld-Wen has always shrink wrapped exposed areas in the past. Did Home Depot remove it? Afraid to reorder only to wait weeks and be disappointed again. Tainted experience of what should have been a beautiful new door. Guess what! Wouldn't let me upload JPEG photos.
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Response from YourJELD-WENTeamApr 7, 2020
Thank you for your review of JELD-WEN and for bringing this to our attention. We’re sorry to hear your expectations were not met and assure you we take your concerns seriously. We are always looking for opportunities to improve and will send it to the proper department for further review and appropriate action. Once again, we sincerely appreciate the time you’ve taken to provide this feedback.
DIY
11 found this review helpful
Jun 10, 2014
door
the door was shipped with no damage and was there when they said it would be
by
Pro
Verified Purchase
Recommended
5 found this review helpful
Dec 10, 2013
GREAT DOOR ON A BUDGET
GREAT PRODUCT!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!! !!!!!!!!!!!!
by
Verified Purchase
Recommended
Jul 2, 2013
Beautiful features.
Looks very nice. Painted expression brown, lovely!
by
Verified Purchase
Recommended
1 found this review helpful
Apr 25, 2013
Bedroom door
It's just what I was looking for in my 125 yr old house. Can't wait until I can buy more.