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Customer Reviews for JELD-WEN 36 in. x 80 in. 6 Lite Craftsman Primed Steel Prehung Left-Hand Inswing Front Door w/Brickmould and Shelf

Internet #203188828

Model #N11445

Store SKU #1000367577

  • Made of durable rust-resistant galvanized steel
  • Prehung steel door includes frame for easier installation
  • Actual unit size is 37-7/16 in. x 81-3/4 in.

Customer Reviews

  • 3.6
    out of 97 reviews
  • 66% recommend this product
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Showing 1-30 of 97 reviews
Ordered it online and it came in quick. Easy...
Ordered it online and it came in quick. Easy install. Looks great!
by
Response from YourJELD-WENTeamSep 23, 2021
We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
    the decorative shelf on this door is made of STYROFOAM and is held on with double sided sticky ta...
    the decorative shelf on this door is made of STYROFOAM and is held on with double sided sticky tape. it fell off when the contractor was installing it. this exact door without the shelf is 269.00 dollars. i paid 490.00 for this door with the decorative shelf option... a 5.00 dollar piece of styrofaom and 20 cents worth of sticky tape cost me 220.00. DONT BUY THIS PRODUCT. JUST BUY THE 6 LITE DOOR. the door itself seems to be made well...just very disappointed that i cannot use the decorative piece..which was the reason for choosing this particular door. i would have purchased a door with decorative window options but liked the "look" of the ledge shelf. now i have a plain looking door.
    by
    • Verified Purchase
    23 found this review helpful
    Good Appearance but Bad quality
    I built a home in 2016-17 and installed all Jeldwen doors and windows. I like the apperance and the windows still work fine. But after 3 years three side doors and two door jambs has rotten out and I must now replace all three doors. I will have to look for a better product as I do not want to replace these doors again in 3-4 years! Too bad that they can not do a better job. But now I understand fully why they only have a 1 year warranty. I will update this review later with info as to what I got instead of these. (Garage Entrance Side Doors JeldWen Steel Door, Ovolo option Top View 6-light 2-panel Clear, Energy Efficient Glass Option. One outswing and two inswing)
    by
    Response from YourJELD-WENTeamJun 17, 2020
    Thank you for your review of JELD-WEN and for bringing this to our attention. We’re sorry to hear your expectations were not met and assure you we take your concerns seriously. We are always looking for opportunities to improve and will send it to the proper department for further review and appropriate action. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
      8 found this review helpful
      We have had this door for under a year. Unfortunately after only about 8 months the moulding has ...
      We have had this door for under a year. Unfortunately after only about 8 months the moulding has fallen off altogether. It appears to have been barely glued on. I'm very disappointed. We bought this same door several years ago for another house and it held up nicely. I figured this one would too. Very disappointing. I would like a replacement door, or at the very least a moulding replacement.
      by
      Response from YourJELD-WENTeamDec 12, 2019
      Thank you for your feedback on JELD-WEN. We apologize for your disappointment and can assure you we take your product concerns seriously. If you would like to proceed with warranty on this product, please complete our Online Service Request Form at this link: http://www.jeld-wen.com/en-us/product-support/customer-service/service-request. A Customer Service Representative will contact you within two business days. Jeldwen
        6 found this review helpful
        Very nice door. I've found Jen-Weld products to be a great value. This door, is a great value and...
        Very nice door. I've found Jen-Weld products to be a great value. This door, is a great value and quality. A kudos to Home Depot's online ordering and store pick up. Always a pleasant, professional experience.
        by
        Response from YourJELD-WENTeamMar 5, 2020
        Thank you for taking the time to provide this review. We appreciate your feedback. Jeldwen
        • Verified Purchase
        • Recommended
        The door is solid, looks very nice, easy to install for a door. However, less than 2 years after ...
        The door is solid, looks very nice, easy to install for a door. However, less than 2 years after we purchased, the shelf is falling off. It appears it's only held on with glue which doesn't make sense for an exterior product. Our door is painted with several coats and installed on a covered front porch so it doesn't get any direct sunlight or rain. I'm extremely disappointed.
        by
        Response from YourJELD-WENTeamMar 2, 2018
        Thank you for your feedback on JELD-WEN. We apologize for your disappointment and can assure you we take your product and service concerns seriously. If you would like to proceed with warranty on this product, please complete our Online Service Request Form at this link: http://www.jeld-wen.com/en-us/product-support/customer-service/service-request. A Customer Service Representative will contact you within two business days. Jeldwen
          23 found this review helpful
          Well constructed door that feels secure and looks fantastic. Easy to paint and beautifully finish...
          Well constructed door that feels secure and looks fantastic. Easy to paint and beautifully finished in our home.
          by
          • Verified Purchase
          • Recommended
          5 found this review helpful
          Love, Love, Love, Love it !! The window in the door brings in so much light and the build out mak...
          Love, Love, Love, Love it !! The window in the door brings in so much light and the build out makes it look so charming. Nothing negative to say about this door! installed Almost a year ago and still looks perfect!
          by
          Response from YourJELD-WENTeamMar 8, 2017
          We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback.
            • Recommended
            2 found this review helpful
            Nice Door -- Didn't arrive exactly as ordered.
            When I was deciding on this door -- I was torn between one with this 'shelf' and one without. I ordered the unit with the shelf; however, when the item arrived -- no shelf. This was no problem for me, as I was flip-flopping on the shelf anyway. I did call HD and let them know of the issue -- again, I was happy to have no shelf -- but if that had been important to me --- I would have been quite upset if I'd had to wait another 6 weeks for one to be delivered.
            by
            • DIY
            • Verified Purchase
            • Recommended
            7 found this review helpful
            Love these doors
            Installed 2 of these doors in a 90 year old house i'm remodeling. They look authentic.
            by
            • Pro
            • Verified Purchase
            • Recommended
            41 found this review helpful
            Door had a ding on the inside from shipping. Called Home Depot and let them know. They said they would call back. Never got a call back. Poor customer service for a door that was 800.
            by
            Response from YourJELD-WENTeamDec 8, 2023
            Thank you for your feedback on JELD-WEN. We apologize for your disappointment and can assure you we take your product concerns seriously. If you would like to proceed with warranty on this product, please complete our Online Service Request Form at this link: http://www.jeld-wen.com/en-us/product-support/customer-service/service-request. A Customer Service Representative will contact you within two business days. Jeldwen
            • Verified Purchase
            by
            • Verified Purchase
            Absolutely beautiful door for our vacation home!
            by
            Response from YourJELD-WENTeamAug 10, 2023
            We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
            • Verified Purchase
            The door is excellent quality we are very happy with...
            The door is excellent quality we are very happy with it. My only concern is the door arrived with a lot of nicks and chips and the framing was beat up. Ever who back it had their gun set in kill rather than stun. My contractor had to apply a lot of filler and make up to .make it nice. But aside from that all good.
            by
            Response from YourJELD-WENTeamJun 29, 2023
            Thank you for your feedback on JELD-WEN. We apologize for your disappointment and can assure you we take your product concerns seriously. If you have additional information you’d like to share, please contact us at 888-594-3578. Jeldwen
            • Verified Purchase
            Extremely poor quality door
            After only 6 months our walnut(brown) door faded to eggplant purple and has significant warping. Beware- manufacturer offer little to no help in remedying this garbage door. Home Depot should be ashamed to carry this brand.
            by
            Response from YourJELD-WENTeamSep 29, 2022
            Thank you for your review of JELD-WEN and for bringing this to our attention. We’re sorry to hear your expectations were not met and assure you we take your concerns seriously. We are always looking for opportunities to improve and will send it to the proper department for further review and appropriate action. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
              Rating provided by a verified purchaser...
              Rating provided by a verified purchaser
              by
              Response from YourJELD-WENTeamSep 21, 2022
              Thank you for taking the time to provide this review. We appreciate your feedback. If you have additional information you’d like to share, please contact us at 800.535.3936. Jeldwen
              • Verified Purchase
              by
              • Verified Purchase
              Great solid door, installed it ourselves....
              Great solid door, installed it ourselves.
              by
              Response from YourJELD-WENTeamJul 27, 2022
              We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
              • Verified Purchase
              Didnt Like the trim piece was made and installed on...
              Didnt Like the trim piece was made and installed on the door.
              by
              Response from YourJELD-WENTeamMay 26, 2022
              JELD-WEN 36 in. x 80 in. 6 Lite Craftsman Primed Steel Prehung Left-Hand Inswing Front Door w/Brickmould and Shelf . Thank you for taking the time to provide this review. We appreciate your feedback. Jeldwen
              • Verified Purchase
              Beautiful high quality door! Painted mine red and it looks...
              Beautiful high quality door! Painted mine red and it looks AMAZING! Really gives my recessed entry the pop it needed! Definitely recommend!
              by
              Response from YourJELD-WENTeamApr 13, 2022
              We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
              • Verified Purchase
              I was so excited to finally have the door after...
              I was so excited to finally have the door after waiting 3 months for it to be delivered. Unfortunately, the shelf on the front is made of very cheap material and fell right off the door before we even installed. I am extremely disappointed.
              by
              Response from YourJELD-WENTeamApr 6, 2022
              Thank you for your feedback on JELD-WEN. We apologize for your disappointment and can assure you we take your product concerns seriously. If you would like to proceed with warranty on this product, please complete our Online Service Request Form at this link: http://www.jeld-wen.com/en-us/product-support/customer-service/service-request. A Customer Service Representative will contact you within two business days. Jeldwen
              • Verified Purchase
              The applied shelf on the front of the door is...
              The applied shelf on the front of the door is held on by double sided tape and falls off. Bad design.
              by
              Response from YourJELD-WENTeamNov 11, 2021
              Thank you for your review of JELD-WEN and for bringing this to our attention. We’re sorry to hear your expectations were not met and assure you we take your concerns seriously. We are always looking for opportunities to improve and will send it to the proper department for further review and appropriate action. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
                Rating provided by a verified purchaser...
                Rating provided by a verified purchaser
                by
                Response from YourJELD-WENTeamDec 22, 2021
                We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
                  The door is beautiful. It came primed and ready for...
                  The door is beautiful. It came primed and ready for our custom paint color. We love it!
                  by
                  Response from YourJELD-WENTeamSep 14, 2021
                  We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
                    I didn’t see the back of the door until the workman turned it over. It has a dent and scratch on ...
                    I didn’t see the back of the door until the workman turned it over. It has a dent and scratch on the inside. It also didn’t come with the shelf and brickmold. I am very disappointed and will be returning the door. I expected better quality Home Depot.
                    by
                    Response from YourJELD-WENTeamJul 21, 2021
                    Thank you for your review of JELD-WEN and for bringing this to our attention. We’re sorry to hear your expectations were not met and assure you we take your concerns seriously. We are always looking for opportunities to improve and will send it to the proper department for further review and appropriate action. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
                      Rating provided by a verified purchaser...
                      Rating provided by a verified purchaser
                      by
                      Response from YourJELD-WENTeamDec 29, 2021
                      We work with JELD-WEN customers every day and are delighted when a customer is inspired to call or write about their JELD-WEN experience. Your kind words offer us encouragement in the way we continue to serve our customers. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
                      • Verified Purchase
                      We like the door but the shelf seemed a bit...
                      We like the door but the shelf seemed a bit cheesy so we returned it.
                      by
                      Response from YourJELD-WENTeamDec 29, 2021
                      Thank you for your review of JELD-WEN and for bringing this to our attention. We’re sorry to hear your expectations were not met and assure you we take your concerns seriously. We are always looking for opportunities to improve and will send it to the proper department for further review and appropriate action. Once again, we sincerely appreciate the time you’ve taken to provide this feedback. Jeldwen
                      • Verified Purchase
                      Nice looking door. But off course it wasn’t square from...
                      Nice looking door. But off course it wasn’t square from the factory. Not surprised. Just gave me more of a headache to install.
                      by
                      Response from YourJELD-WENTeamJun 10, 2021
                      Thank you for your feedback on JELD-WEN. We apologize for your disappointment and can assure you we take your product concerns seriously.. If you have additional information you’d like to share, please contact us at 800.535.3936. Jeldwen
                      • Verified Purchase
                      Rating provided by a verified purchaser...
                      Rating provided by a verified purchaser
                      by
                      Response from YourJELD-WENTeamDec 29, 2021
                      Thank you for taking the time to provide this review. We appreciate your feedback. Jeldwen
                      • Verified Purchase
                      Rating provided by a verified purchaser...
                      Rating provided by a verified purchaser
                      by
                      Response from YourJELD-WENTeamJan 11, 2022
                      Thank you for taking the time to provide this review. We appreciate your feedback. Jeldwen
                      • Verified Purchase
                      Showing 1-30 of 97 reviews

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